Showing questions tagged: Show all questions

Turn off the Update prompt

I had the situation maybe a year ago. If i remember I use the Firefox profile manager. I just updated to 127.02, and now not I'm getting this because for whatever reas… (read more)

I had the situation maybe a year ago. If i remember I use the Firefox profile manager.

I just updated to 127.02, and now not I'm getting this because for whatever reason, since the update, I am somehow on the beta channel, but only with this profile. I just opened two other profiles, and neither is on the beta channel, although i don't know what "Firefox is being updated by another instance" means.

Asked by noel_envode 11 minutes ago

Restore Lost Tabs

When I logged onto Firefox this morning it asked me to update which I did. When I got onto Firefox all my tabs were gone. Please tell me if I did something to cause this … (read more)

When I logged onto Firefox this morning it asked me to update which I did. When I got onto Firefox all my tabs were gone. Please tell me if I did something to cause this and how to keep this from happening again. I do have it set up to restore tabs when logged off and starting up again. Also please tell me how to get my tabs back! I tried to follow instructions for this but actually didn't have the things they said to click on. Thanks so much for your help!!

Asked by Mary Nagle 3 hours ago

Last reply by Mary Nagle 38 minutes ago

  • Solved

Firefox download audio files instead of playing unlike other browsers?

In my experience with the TF2 Wiki page, clicking an audio file link would open a new tab where I can play the file. Since I've moved to firefox, I can no longer do this.… (read more)

In my experience with the TF2 Wiki page, clicking an audio file link would open a new tab where I can play the file. Since I've moved to firefox, I can no longer do this. Instead, the file downloads. Is there a way to change this? I saw in another post that you have to change the flag media.play-stand-alone to true but it was already true.

Asked by Ashe 21 hours ago

Answered by Ashe 1 hour ago

Sync save lost

Dear Mozilla support, I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, ever… (read more)

Dear Mozilla support,

I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had to format my computer and didn't memorize my firefox password.

Is there any chance at all to have my data restored regardless? I understand I am at fault, but this outreach is my last hope, I guess.

Best regards, Iztok

Asked by stopeinig 1 hour ago

I have Mozilla Firefox installed years ago. Today I have trouble getting it to run.

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.… (read more)

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.1 maxVersion<= 127.0.1

What is going on? The browser updates itself so I don't do anything. But now, it doesn't work. I use an alternate browser to send this message to you.

Asked by firefoxhelp.20.sysops 7 hours ago

Last reply by firefoxhelp.20.sysops 1 hour ago

Web plugin

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP… (read more)

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP

Thank you

You haven't installed the plugin or it is not the latest version.

Please click download to download the latest plugin.

Please close browser before plugin installation.

Asked by Applejack 4 hours ago

Last reply by TyDraniu 2 hours ago

Roboform with Forefox

Recently Roboform add-on has not been working with Firefox I have made several efforts to ensure that it works automatically filling in passwords as previously but the ad… (read more)

Recently Roboform add-on has not been working with Firefox I have made several efforts to ensure that it works automatically filling in passwords as previously but the add-on does not seem stable, afte reloading it works briefly then stops again. Has anyone had this problem and found a resolution? Thanks

Asked by DavidOdiham 3 hours ago

Disable secure connections for local domains

How do I disable secure connections for local domains? like http://nas.local or http://nas.home.arpa ? I search for the subject but nothing came up. Apologies if th… (read more)

How do I disable secure connections for local domains? like http://nas.local or http://nas.home.arpa ?

I search for the subject but nothing came up. Apologies if this has been asked before.

Asked by johannes 3 hours ago

SEC_ERROR_BAD_SIGNATURE when visiting a site whose CA cert has the same name of another

Hi. I have several internal sites, each signed with their own internal CA/subCA. These CAs are all named the same, but have different crypto materials. If I import ju… (read more)

Hi.

I have several internal sites, each signed with their own internal CA/subCA. These CAs are all named the same, but have different crypto materials.

If I import just 1 CA into FF (directly or in Windows store with security.enterprise_roots.enabled ), the site with that CA works fine (browser warning is not presented), but ALL those other internal sites give this error:


An error occurred during a connection to 10.1.1.1. Peer’s certificate has an invalid signature. Error code: SEC_ERROR_BAD_SIGNATURE

with no option to add a security exception.

If I add the CA for another site, that one works as well, the others won't. If I remove all the internal CAs, all the sites start working again (with browser warning, ofc.).


I tried in Chrome and Edge and I get the option to create a security exception for the sites for which I did not install their CA, which looks like the ideal/preferrable option to me.


Is this as intended (and why?) or can it be fixed?


This looks somewhat similar to this: https://support.mozilla.org/questions/1170738

Thank you. Davide.

Asked by Davide Del Grande 3 hours ago

Firefox PDF Reader, how to return settings to default

A while back, I had some very bad cataracts. In order to view text more easily, I somehow managed to change black text against a white background to white text against a … (read more)

A while back, I had some very bad cataracts. In order to view text more easily, I somehow managed to change black text against a white background to white text against a black background in the pdf reader's settings. A side effect of this change was that color became grayscale. I would now like to return the settings to default. I've lost the article on how I made the changes. How can I get the pdf reader back to it's default settings?

I've tried uninstalling and reinstalling Firefox. The settings did not change.

Help!

Asked by Biff Steel 4 hours ago

Firefox automatic update interferes with active web session

I found that my session activity on a secure (logged-in) website was being interfered with. I could not log-out of that website. After I closed Firefox, a notice appeared… (read more)

I found that my session activity on a secure (logged-in) website was being interfered with. I could not log-out of that website. After I closed Firefox, a notice appeared that an update was in progress. Why should a Firefox update interfere with an active session? Is this an updating issue that needs fixing?

Asked by sten.chinn 9 hours ago

Last reply by sten.chinn 5 hours ago

Youtube Firefox SLOW

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and t… (read more)

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

Asked by boohere21 5 days ago

Last reply by TyDraniu 6 hours ago

  • Solved

Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (read more)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Asked by Dartagnan Rozycki 5 months ago

Answered by TyDraniu 5 months ago

Error Message error platform version 127.0.1 not compatible with miniversion >= 127.0 miniversion <= 127.0

There was an update posted today. I ran the update this morning. Now Firefox will not open. error platform version 127.0.1 not compatible with miniversion >= 127.0 … (read more)

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

Asked by Art 5 days ago

Last reply by TyDraniu 6 hours ago

Just wanted to let you know, I think the fix to Youtube buffering fixed frame-by-frame navigation too

I think the v127.0.2 fix to the Youtube buffering issue also fixed the frames being navigated in the wrong order when using < and > to navigate frame by frame. For … (read more)

I think the v127.0.2 fix to the Youtube buffering issue also fixed the frames being navigated in the wrong order when using < and > to navigate frame by frame. For several months it would occasionally skip a frame with one tap of the button then show the frame it should've shown when you tapped it again.

Asked by Franpa 7 hours ago

Preguntar por incidencia abierta a soporte mozilla el 17/05/2024

Abri una incidencia y no he recibido contestacion, tengo un codigo de ticket 149397, se me mando este mail. Hello, Thank you for reaching out to us. We’ve received your s… (read more)

Abri una incidencia y no he recibido contestacion, tengo un codigo de ticket 149397, se me mando este mail. Hello, Thank you for reaching out to us. We’ve received your support request and opened a ticket (149397). We are processing your request. We appreciate our subscribers and will make every effort to get back to you within 2 business days.

Asked by acerdafe 8 hours ago

Firefox Screenshot Title Issue

When I used to take screenshots, they would be automatically named with the date, time, and part of the text captured regardless of language. A few days ago and with no r… (read more)

When I used to take screenshots, they would be automatically named with the date, time, and part of the text captured regardless of language. A few days ago and with no reason I can discern, it now saves any non-English screenshots with something like this "Screenshot 2024-06-23 a[...].png" instead of "Screenshot 2024-06-22 at 08-02-28 Politics Policy Polit[...].png" (usual for English text and what I used to get with all languages).

Which means I have to manually rename screenshots. Does anyone know how I can fix this because I am working on a project with lots of screenshots for topics from different languages?

Asked by AA 3 days ago

Last reply by glennheaton1 8 hours ago