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Trying to connect to website.

Trying to get to the "http://localhost:631" website from my Ubuntu 22.04, but always get "can not connect". What is going on? What do I need to do to fix this? I have tri… (read more)

Trying to get to the "http://localhost:631" website from my Ubuntu 22.04, but always get "can not connect". What is going on? What do I need to do to fix this? I have tried to add this website to the exception list but it changes the http to https.

Asked by Larryjoy 18 minutes ago

Lost local folders following Firefox re-install

Downloading emails became grindingly slow and so I re-installed Firefox only to find that years of saved emails across many many folders, as well as contact addresses hav… (read more)

Downloading emails became grindingly slow and so I re-installed Firefox only to find that years of saved emails across many many folders, as well as contact addresses have vanished.

Help please

Asked by stewart.would 57 minutes ago

Desktop Freezes when Opening Firefox or Interacting with Tab

When opening Firefox, the window shows a white screen indefinitely, and the cursor shows loading whenever it is held above it. During this period, the desktop and taskbar… (read more)

When opening Firefox, the window shows a white screen indefinitely, and the cursor shows loading whenever it is held above it. During this period, the desktop and taskbar of my computer freeze completely. There are no reactions to hovering my mouse over taskbar icons, clicking anywhere results in a loading cursor, and other windows are no longer usable either. This carries over through multiple desktops and monitor extensions. This is resolved with a couple presses of the Windows key on my keyboard, which after a couple of seconds, turns the entire screen black apart from the Firefox window and reloads the desktop and taskbar. Doing this makes them usable again, but when attempting to close, click and drag, or manage tabs on the window, all tabs on the window freeze, as well as the desktop and taskbar once again. This can be resolved with the Windows key just as before, but it is disruptive to general computer workflow. What's more, certain other application windows open on the screen, including the file explorer, will close between refreshes, making work with multiple windows more difficult.

I am running Firefox 128.0.3 (64 bit) on a Windows 11 computer. This issue began yesterday (August 2, 2024), but it supposedly fixed itself that afternoon and came back this morning. I run Firefox with automatic updates, so I am unsure if this correlates with a software update. Removing the add-ons I used did not resolve the issue, and I use three extensions that were downloaded months ago with zero detrimental effects. I have data for bookmarks and favorites transferred from my Google Chrome browser, which I've dropped in favor of Firefox roughly 6 months ago with no issues.

I have already tried Mozilla's recommended troubleshooting methods in order to resolve this issue permanently. I have restarted my computer multiple times. I cleared my browser history, cookies, and data, uninstalled and re-installed Firefox, and refreshed Firefox from the troubleshooting information page. All to no effect.

Asked by Riley Dennis 1 hour ago

Mouse clicks always selecting something.

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.… (read more)

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.

Asked by dgfdhhtrjgdvb 1 hour ago

"Something went wrong" while watching Youtube live stream

Having an issue where Youtube live streams works for around 30 seconds and then "Something went wrong" error happens and the stream stops. I've tried Troubleshooting Mode… (read more)

Having an issue where Youtube live streams works for around 30 seconds and then "Something went wrong" error happens and the stream stops. I've tried Troubleshooting Mode and it continues to happen.

Oddly, using a private browsing window fixes it. I figured that may mean that I should clear my cache/cookies but that didn't fix it for normal browsing. From my testing it doesn't appear to be extension related because I've tried a private browsing session with all of my extensions allowed in private and the stream was steady.

Disabling Hardware Acceleration didn't do it either.

I'm on Windows 10. Firefox Version - 128.0.3 Build ID - 20240725162350

If there are any other steps I can take to troubleshoot, please let me know.

Asked by pudnater 3 hours ago

multiply firefox showing

There were 2 firefox showing in my pc . So i uninstalled them. But now when i am trying to open a pdf it showing firefox as an option although firefox is not installed. s… (read more)

There were 2 firefox showing in my pc . So i uninstalled them. But now when i am trying to open a pdf it showing firefox as an option although firefox is not installed. screenshot attached . Can anyone tell me what to do?

Asked by Sabyasachi Ghosh 3 hours ago

Sign into Yahoo Account but Cannot make comments

PRIORITY:HIGH for those that are concerned! I created a specific Yahoo account so I could make comments on various News issues. I'm signed into that account and try to m… (read more)

PRIORITY:HIGH for those that are concerned! I created a specific Yahoo account so I could make comments on various News issues. I'm signed into that account and try to make a comment and it says something like or offers to sign in again where the comment is located. when i tick the sign in tab it goes back to the article as if I never signed in to post a comment. When I am actually signed into the Yahoo account where the article is located. Could be politics, music, etc. I cleared the cache, etc...still stuck in the mud. please help. Thank you. raphael

Asked by felix85 4 hours ago

Last reply by felix85 4 hours ago

Unable to sign in to Microsoft.com when using Mozilla Firefox browzer

For weeks now I have been unable to sign into Microsoft.com to get support help through chat or receive a call back. These can only be achieved by signing in. The only … (read more)

For weeks now I have been unable to sign into Microsoft.com to get support help through chat or receive a call back. These can only be achieved by signing in. The only Microsoft product that I can use is my Outlook mail app, which I have been able to sign into. But this is not connected with Mozilla Firefox. There is no other way that I know of to contact Microsoft. I've tried signing in on Microsoft Edge as well, I get an error message there as well. Since this problem started with trying to sign in on Mozilla Firefox, I assume this is where the issue was created. If I cannot sign into Microsoft.com, I am locked out of getting any help resolving this issue. There is no other way to reach Microsoft. The phone number they has no live person, only a robot which will answer questions only and then hang up.

Can someone here at Mozilla, please help me????

Asked by Mitzee 4 hours ago

Cannot access KLM website

Here is the information that I sent to my anti-virus program ESET - the tech expert there said it was a Firefox issue... Can anyone help me??? It seems the pages were bla… (read more)

Here is the information that I sent to my anti-virus program ESET - the tech expert there said it was a Firefox issue... Can anyone help me??? It seems the pages were blacklisted in May - Thanks! Susan Links to the pages that were unavailable: hxxps://www.klm.de/trip/overview/trip-details/24243506-d2b5-4aaa-af8e-cf5d4f61fd0a

hxxps://login.klm.com/login/gql/gql-login/revoke-session?client_id=4pm9rktn3a689dy6593r29vr&authFlow=redirect&source=blueweb&brand=kl&redirect_uri=https%3A%2F%2Fwww.klm.de%2Fendpoint%2Fv1%2Foauth%2Flogout%3Fredirect%3Dhttps%253A%252F%252Fwww.klm.de%252Ftrip%252Ftravel-party%252Fadvance-passenger-information%252F24243506-d2b5-4aaa-af8e-cf5d4f61fd0a%252F3%252Ftravel-documents%253Flowloa%253Dtrue

Info von Tools/Gefilterte Webseiten: Zeit;URL;Status;Ereignis;Anwendung;Benutzer;IP-Adresse;Hash 22.05.2024 22:26:49;hxxp://x2.c.lencr.org;Gesperrt;Interne Blacklist;C:\Windows\System32\svchost.exe;NT-AUTORITÄT\Netzwerkdienst;23.39.185.73;E4E3F6BBAD17B41A42687B3D75ADE4A10B0870EC

Message on the screen: Fehler: Gesicherte Verbindung fehlgeschlagen Beim Verbinden mit login.klm.com trat ein Fehler auf. 1. Die Website kann nicht angezeigt werden, da die Authentizität der erhaltenen Daten nicht verifiziert werden konnte. 2. Kontaktieren Sie bitte den Inhaber der Website, um ihn über dieses Problem zu informieren. Weitere Informationen…

Asked by sczvogel 4 hours ago

Customization lost when restarting Firefox.

Good Morning, I would appreciate your support if anyone can give me any idea about how to solve this issue as I lost my parameters when restarting Firefox. Every time … (read more)

Good Morning,

I would appreciate your support if anyone can give me any idea about how to solve this issue as I lost my parameters when restarting Firefox.

Every time that I restart Firefox (115.13.0esr 64-bit), I lose most of my personalized parameters: download recording directory, toolbar customization, etc.

As an example, every time that I restart it, a new download recording directory is again customized related to a folder that I deleted 10 years ago.

I understand that I am doing something wrong or something must be wrongly in my system. Have you ever managed this situation? Could you please be so kind to provide me any guide about how to solve this issue?

Thanks in advance and kind regards, Enric

Asked by Enric Diez 6 hours ago