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  • Solved

Firefox not connecting w/ web sites

I installed Firefox from windows app store, because it would not install from the Mozilla download. It did install however it will not connect with any web address. Absol… (read more)

I installed Firefox from windows app store, because it would not install from the Mozilla download. It did install however it will not connect with any web address. Absolutely none, I have tried all the typical solutions and none have worked. I had Firefox for many years. I had to uninstall and do a fresh install. I am on a desktop running Windows 10 Pro X64. Please Help! I hate Chrome, (it is working but, I hate it).

Additional: There are no error messages, just endless spinning arrow in the tab. I had to connect with Support through Chrome because Firefox will not connect with 'Help' in the dropdown menu. I have always used Firefox without 'signing in' with Mozilla, Firefox, Google, or anything and prefer to continue that way. I don't like the 'signing-in' scam; please don't tell me I have to sign-in to use Firefox.

Asked by Full Moon, Bklyn 18 hours ago

Answered by NoahSUMO 9 hours ago

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New Firefox install not connecting w web sites

I installed firefox from windows app store, because it would not install from the mozilla download. I did install however it will not connect with any web address. Abso… (read more)

I installed firefox from windows app store, because it would not install from the mozilla download. I did install however it will not connect with any web address. Absolutely none, I have tried all the typical solutions and none have worked. I had firefox for many years. I had to uninstall and do a fresh install. I am on a desktop running Windows 10 Pro X64. Please Help! I hate Chrome, (it is working but, I hate it).

Asked by Full Moon, Bklyn 18 hours ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

  • Solved

Firefox resizes and pushes to the right the "Reply" text box when I enter the cursor to type my message.

Hi all 👋 I'm using the Universal Credit website - https://www.universal-credit.service.gov.uk When I receive a message, sometimes there's a radio button to "Reply", which… (read more)

Hi all 👋 I'm using the Universal Credit website - https://www.universal-credit.service.gov.uk When I receive a message, sometimes there's a radio button to "Reply", which initially opens in the center of the page as normal, but as soon as I place the cursor in the box, it shoves it off to the side and shrinks it. This has been going on for a while, but as I found work for the last 6 months, I haven't been interacting with the site. I had to reply this morning and had the same issue, so I thought to try opening it in Chrome and had no such issue.

Before I go down the Nuclear route with the "Refresh" option, as I have enough on my plate already, does anyone understand this issue and have any idea for a fix for me, please?

Firefox is set to auto-update and reports that it is up-to-date. 128.0 (64-bit) The same for the Windows install Edition Windows 10 Home Version 22H2 Installed on ‎22/‎03/‎2022 OS build 19045.4651 Experience Windows Feature Experience Pack 1000.19060.1000.0

Asked by The PolyGuy 3 days ago

Answered by The PolyGuy 23 hours ago

  • Solved

How to restore shortcut?

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore… (read more)

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore a shortcut. Is the solution in about:config (browser.newtabpage.pinned)?

Asked by opsec789 1 week ago

Answered by opsec789 1 day ago

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Shortcuts

I stopped using Firefox because of the level of BS Big-TEch involvement and lack of PRIVACY. I've been using BRAVE. But they are'nt much better. So I'll switch between as… (read more)

I stopped using Firefox because of the level of BS Big-TEch involvement and lack of PRIVACY. I've been using BRAVE. But they are'nt much better. So I'll switch between as I feel fit. Just so you know. My recent irritation is Shortcuts. I like the speed and convenience of CHOOSING & USING my shortcuts.

I do NOT like the option of "sites you save or VISIT" That is NO option. I DO not want YOU choosing to save every site I VISIT and loading onto my screen. This is not a choice. Just because I visit a site WHY do you save it to shortcuts? It's a PITA deleting crap I don't want.

You should ONLY save the sites I CHOOSE to add.

Not rocket science. WHY DO YOU CHOOSE TO DO THIS?

The Internet It's becoming less and less about what I want to know (Trying to get relevant search replies is harder than ever) and more about what you want to know about me.

MALWARE ? When you are collecting more data than you know what to do with it is Oppressive.

I can see my current usage of Firefox being cut short again at the point of annoyance with this parasitic tech.

Oh and the proccess of creating an account and passwords blah blah just to ask a question that changes sweet FA...... No wonder there's anger. Idiots.

Asked by 1497tenten 1 day ago

Last reply by Paul 1 day ago

  • Solved

Firefox Copy/paste bug on answers.microsoft.com

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it int… (read more)

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it into my message, nothing happens.

However, If I paste the item elsewhere, i.e. in my test editor, and copy it from there, then I can paste it into the answers.microsoft.com. thread message.

I initially thought this was some Microsoft site restriction, but I don't experience this in Chrome. Not only can I paste into a thread there, but I can copy something on that page and paste it into that Microsoft thread in Firefox.

So I suppose. strictly speaking, this is a pasting problem.

Here's an example of a thread there link text

Asked by noel_envode 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

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Platform version error

I'm getting this error when I try to bring up Firefox. What do I do now? Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion <… (read more)

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Asked by gworgan 1 day ago

Last reply by Paul 1 day ago

  • Solved

When in a private window, How do you open a bookmark or link in a normal window?

If you are currently using a normal window then there are ways to open a bookmark or link in a private window. But if you are currently using a private window then how wo… (read more)

If you are currently using a normal window then there are ways to open a bookmark or link in a private window. But if you are currently using a private window then how would you open a bookmark or link in a normal window?

I have tried several things including pressing shift+enter or choosing "Open in new Window" from the context menu, but this just opens the bookmark or link in a new private window.

My current method is to copy the address of the bookmark or link then paste it into the address bar of a normal window.

But is there a more direct method of opening bookmarks or links in a normal window, if currently in a private window?

Thanks.

Asked by TechHorse 3 days ago

Answered by cor-el 2 days ago

  • Solved

How can I post HTML code in support.mozilla.org questions ?

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works. … (read more)

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works.

Asked by welcome 3 days ago

Answered by cor-el 3 days ago

  • Solved

Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (read more)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Asked by Mateusz (Mateuszy) 3 months ago

Answered by Mateusz (Mateuszy) 4 days ago

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Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. This is outright censorship which is something [edited] do. Tell me how to fix your browser s… (read more)

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something [edited] do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

Asked by Taco X 2 months ago

Last reply by Kiki 4 days ago

  • Solved

Firefox makes windows blueScreen

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log f… (read more)

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Asked by master.alive 3 weeks ago

Answered by master.alive 4 days ago

  • Solved

Downloading attachment in Outlook doesn't ask me where to store it

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default loc… (read more)

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default location, while at the same time opening the attachment even though I only want to download the file.

Asked by WaReMoN 1 week ago

Answered by WaReMoN 1 week ago

  • Solved

ABC.com Videos don't play

Hello, I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the ca… (read more)

Hello,

I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the cache & cookies. Still nothing. Until recently this was not a problem. Now I have to resort to using a different browser to watch these videos. It's only when I use FF that I have this problem.

Please help!

Thanks, Andre'a

Asked by DreaSpirit 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Delete Accuweather

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's … (read more)

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's post 9 months ago. However, none of those things worked. There is no "Tools" option in the menu and I unchecked and blocked every item on the "Page Info" tab under the "Permissions" header. Zero result.

The Accuweather feed shows up in the upper left corner of the computer screen and does not have a "dismiss" option. I did notice that it has some entries in about:config. Is the solution to be found there?

Asked by opsec789 1 week ago

Answered by cor-el 1 week ago