టాగ్ చేయబడిన ప్రశ్నలు చూపిస్తున్నం: అన్ని ప్రశ్నలు చూపించు
  • ఆర్కైవ్ చేయబడింది

accessing firefox on my Samsung Galaxy S22 Ultra since it crashed

It keeps asking for the 6 digit code from my authenticator app which was lost when my phone crashed. Also, I can't seem to find my backup codes on any of my hard drives o… (మరింత చదవండి)

It keeps asking for the 6 digit code from my authenticator app which was lost when my phone crashed. Also, I can't seem to find my backup codes on any of my hard drives or SSDs on my computer (which was hacked about 6 months ago and I am still recovering from that), but have instituted more security measures. I can access Firefox fine on my computer. I think all I need to do is remove 2fa and then add 2fa back, but I'm not sure. Any help would be appreciated.

Asked by Rufus 1 సంవత్సరం క్రితం

Last reply by Paul 1 సంవత్సరం క్రితం

  • ఆర్కైవ్ చేయబడింది

sync computer with phone

Hello, I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is ju… (మరింత చదవండి)

Hello, 

I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is just not in the menu.

Thank you, Kristina

Asked by kmbaliko 1 సంవత్సరం క్రితం

Last reply by kmbaliko 1 సంవత్సరం క్రితం

  • ఆర్కైవ్ చేయబడింది

Login not working on Android

Dear Community. The Login on the Android app doesn't seem to work for me. After scanning the QR-Code and Login in. It shows me my logged in Firefox Account. But someh… (మరింత చదవండి)

Dear Community.

The Login on the Android app doesn't seem to work for me.

After scanning the QR-Code and Login in. It shows me my logged in Firefox Account. But somehow doesn't apply it onto the app.

What could be the cause of the problem? I've already reinstalled the app.

Thanks for your help.

Asked by Robin 1 సంవత్సరం క్రితం

Last reply by Paul 1 సంవత్సరం క్రితం

  • ఆర్కైవ్ చేయబడింది

error when adding a new mobile device

unable to add a new Android mobile (Pixel 7 Pro) as a device to my account. Pixel 7 Pro: Android 13 Mobile Firefox: 107.2.0 MacBookPro: MacOS Ventura Version 13.0.1 (22… (మరింత చదవండి)

unable to add a new Android mobile (Pixel 7 Pro) as a device to my account.

Pixel 7 Pro: Android 13 Mobile Firefox: 107.2.0

MacBookPro: MacOS Ventura Version 13.0.1 (22A400) Firefox: 107.0.1 (64-bit)

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

Asked by thrylos_core 1 సంవత్సరం క్రితం

Last reply by thrylos_core 1 సంవత్సరం క్రితం

  • ఆర్కైవ్ చేయబడింది

Cannot view saved logins

When I click on the saved logins button it does nothing. I have a samsung galaxy s8 and android version 9.

Asked by Lord Lucas 1 సంవత్సరం క్రితం

Last reply by Lord Lucas 1 సంవత్సరం క్రితం

  • ఆర్కైవ్ చేయబడింది

my secondary email addrerss was incorrect

If I need to have a secondary email address listed, I need to correct that one that IS listed.

Asked by onefineday14 1 సంవత్సరం క్రితం

Last reply by Paul 1 సంవత్సరం క్రితం

  • ఆర్కైవ్ చేయబడింది

The "Sign up" or "Sign in* Then ask to make up a password at least eight characters long. Then when I do make up the password I'm told that the account already exists!

I think I'm already set up I was allowed to get past with the passwords I used....? This is really tiring and stressful with all these passwords and these tricks and co… (మరింత చదవండి)

I think I'm already set up I was allowed to get past with the passwords I used....? This is really tiring and stressful with all these passwords and these tricks and confusion. Then being "locked out" if you make a slight mistake.

Asked by cylinder9770 1 సంవత్సరం క్రితం

Last reply by Paul 1 సంవత్సరం క్రితం