Thunderbird Community Forum

I asked Thunderbird to archive the emails from the first few months of 2024. It created a 2024 folder under the Archives tab. But there are no emails. They have disappeared! Is there any way to recover the deleted emails?

I use the Search Box on the top line of Thunderbird. I have been double-clicking the box to get to a full-page search entry (Duck-Duck-Go).

As of today (6-Aug-24), this no longer works. The only places to search are the address bar, or a very short search bar.

Did this change in the last update? Can it be restored?

Thanks, Lex Rutter Idaho

'Have enabled and disabled. restarted, both times. Tried troubleshooting mode, and cleared the cache. Could not find the setting in the config screen. Not sure I was looking for the right thing, anyway. Your help will be greatly appreciated. John Looze

I am currently on Ver 115.12.2 (32-bit), but I've had this problem over several versions. I recently downgraded from the 64bit version (for a different reason), it had the same issue.

Old messages in the Inbox are listed twice, including those that have been read. New incoming messages are not duplicated, messages where I've deleted the duplicates are not again duped. Messages that get filtered to or moved to folders are not duped. Old messages that are in folders are not duped.

I have several email accounts in TB, and I only see this on my most active- of course! I have compacted all folders many times and rebuilt the Global Database with no effect. I tried opening in Troubleshooting mode and they are still duplicated. It is a POP account.

When using TB today I got messages that there wasn't enough disk space. So I compacted all folders (I may have tried a repair too, I can't remember now). Next thing I find my inbox is empty, all messages gone. In Local Folders the Inbox file is 0 bytes and Inbox.msf is 2kB.

I have a backup of the entire disk but what files should I pull over from the backup to restore my inbox? I tried bringing those 2 files, an Inbox file of 1.9MB and Inbox.msf of 5kB but when I start TB again there are still no messages in inbox. A compact returns Inbox to 0 bytes.

Since trying this new messages have appeared in inbox so I've moved them to another folder.

Maybe I need to restore other files too but what? I don't want to restore the entire profile as I made changes and moved messages around before the errors popped up. So what files comprise Inbox. There are other Inbox files in various folders relating to my various mail accounts but the only ones dated today are in a folder called Mail\smart mailboxes - I tried restoring those too but still no luck.

Any ideas?

Thanks, Dave

Hi,

I'm using Thunderbird 128.0.1 on Mac OS 14.5, and recently (not sure when exactly), none of the normal messaging options like reply, reply-all, or forward are available. I still can start a new message, though.

Thanks.

all of a sudden Thunderbird would not "Send" any email ... a box comes up wanting the password for the Outgoing Server but Thunderbird will not accept the password which is correct and has actually been used before when this same problem happened

I update my Thunderbird yesterday afternoon to the newest version. Now when I click my icon to launch it it launches a second default gear icon with the hover text reading "thunderbird-esr". I purged the install and reinstalled with the same issue. I'm using Pop!_OS on Wayland if that helps.

Is it possible to download Thunderbird onto an older windows 7 computer to collect my emails from a server where they still exist? (It is going to shut down soon.! ) I am currently using Outlook 2016 & POP and need to upgrade to a new PC and wish to take all my emails going back to 2018, when I go to it, In a form that I can read.! I understand taking emails to a new PC is fairly easy with Thunderbird which is why I want to come to you.

After I have downloaded all my old emails from old server using POP, Can I change Thunderbird to receive from the new server which is IMAP .? and can this change be made seamlessly within the Thunderbird programe so as to then continue receiving mails as normal? Please confirm this is all possible

Since we upgraded to 115, most of our PC cannot forward email larger than 5MB to team members. One or two PC can sometimes send without problem but not always.

We can press "forward" and the compose new email window comes up as it has always been. But when we press "send", it will stall for a while then responded "Cannot send email". Press "OK" and sometimes it will then respond "Creating email" or something like that. The sequence could be reversed (create first then cannot send). Cannot even save as Draft into the Draft folder on our own manged MDaemon mail server on our local LAN.

Thinking it is all due to the forwarded email being too big, tried many many times over weeks checking MD setting, LAN and individual local PC setting but still cannot resolve.

Today I tried something completely different. Instead of "forwarding one large email", I tried to attach large attachments like .jpg etc and found that it is the "attachment process" that is causing the problem. If I attach a larger file, say 10MB, it is problem. If I attach several small files, it sometimes go through even the total file size exceed 10MB. The I tried attaching just a few attachments, save to draft folder, close the compose window, re-select the draft email and then add more file. Repeating this several times I managed to be able to save to draft folder on the server and then send out an email of 49.9MB. I keep on playing with it for hours but I could repeat and can only managed to do something like 10MB/11MB.

This is still much better than trying to "forward an email" (as attachment or in-line) which we can only do up to about 5MB max.

Please help to resole this problem.

Im trying to put my email (prkirby@sky.com) on to thunderbird (version 115.12.1 64Bit) running on a windows 11 computer I have 2 other emails which run perfectly All my settings are correct, pop 3 incoming pop.tools.sky.com port 995 outgoing smpt.tools.sky.com port 465 both my username and password are correct, all these settings work when using outlook 2013 pro plus on a computer running windows 7 username and password also work when signing in to emails on different computers When I create the account the message I get is password/usename incorrect Any help will be gratefully received Phil

Hello I donated yesterday, seems every time I make a donation something go array. Maybe a coincidence

Today I have 2 problems.

1. I can't see the text in any of my sent emails. The emails are there but the field for the text is blank. I tride restarting Thunderbird, I tried restarting my computer. Still Blank. Any thoughts on how to get them back.

2. In my inbox with random emails, not many, the text will change from what is readable to something that looks like HTML coding. Here is an example.

Have used Thunderbird for many years without problem but today: 1. Thunderbird asked to compact Inbox folder said OK 2. After Compacting appear to have lost all emails back to 24th Jan 2023 emails prior to that date are OK) 3. Emails which had arrived today are shown with subject and time but on opening they are blank except for message ----=_NextPart_000_00BC_01D6069F.D8AB25B0- 4. Messages which came in after compacting were OK and readable. 5. Following comments previously made tried inbox/properties/repair folder. 6. Following attempted repair messages that were readable at 4. above were now blank except for the message "Next part...." as in 3 above.

A. Can I recover my lost emails? B How do I prevent Thunderbird from corrupting new emails when it compacts folder?

Cheers

Keith keith@castlemurray.com.au

Correspondents and From column is showing the sender name and email address. This has only just appeared this morning. How do I remove showing the email address please?

Suddenly, Thunderbird lost all emails. I think it happen after I used the "AddressBook". I deleted some duplicate entries from there.

Somebody suggested to check the Indox file c:\Users\trei\AppData\Roaming\Thunderbird\Profiles\j5akdx98.default\Mail\pop.GMail.com\Inbox

There I have found indeed that "X-Mozilla-Status" was 0000 instead of 0001. I closed TB, did a batch replace, deleted the msf files and indeed the emails were back. However soon after that they disappeared again. Now the status is correct (0001) but the messages still won't appear.

Hello, From yesterday we have a problem opening Thunderbird. It doesn't load, when we click 2 times on the icon it shows a text, which says Couldn't load XPCOM. We tried restarting the PC but it doesn't get better. May you help by telling us how we could fix it?

Have no clue what I am doing. I have downloaded Thunderbird so I can access my bt internet emails (webmail is having issues)and have fallen at the first hurdle! I need someone to put in easy words what I am to do please. I have inputted my email address and password and it says unable to log in at server.