Thunderbird Community Forum

Why are my personal folders NOT shown when select Move To then under Folders it only shows Trash ? A picture is worth a thousand words, so please see the image below:

Currently I am using Thunderbird for two e-mail accounts, an imap account with my university and a pop account with my local utility company. The local utility is phasing out their support for e-mail and suggested customers migrate to gmail. I have created a gmail account and successfully added it to Thunderbird. I'm now trying to move my many years of messages from my pop account to my new gmail account by dragging them from one account to the other in Thunderbird. Many times when dragging folders, groups of messages, or even individual messages from my pop account to my new gmail account, nothing happens for quite sometime and then I get an error that the gmail imap server has timed out. Sometimes the moves work great but after a while I can't move anything. I close Thunderbird and come back later to find that I can move a few more things before timing out.

Hello:

I allowed one of my domains to expire recently, but forgot to remove the account from Thunderbird (TB). Since the domain no longer exists, TB is choking--to the extent that I am unable to access the menu (i.e, File | Work Offline or Settings.)

I have been trying to start TB offline using the Profile Manager, setting the default profile to Work Offline, but that doesn't work. I have use the command line parameter "-safe-mode", but that has no effect. I found an ancient (18 years old) forum post that mentioned a "-offline" parameter, but that too had no effect.

I've been looking for a way to manually edit the profile, but haven't found anything.

I am really stumped. Any assistance/insights into this issue would be greatly appreciated.

Patrick

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

I sent an email last night. After doing so I found the email in the sent folder, but that was not the folder I wanted it in so I moved it to the preferred folder. Today when I looked in that preferred folder, it was not listed. I did a search for the email and it was listed as being in the preferred folder. However, when I click on the email, it says it is not available. What happened? It seems that since it is listed as being in the folder in the search, that it must exist in some form still. But how can I find it? That email was a lot of hard work and now I am not sure that it actually sent or not. Plus, I really need it for my own records. I'd greatly appreciate some help.

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

I just got a new machine running windows 11 Home, I installed thunderbird just two of my email acconts and I can't see emails. The titles are there when i try to view don't get anything. I go back to my windows 10 set up I see my messages. Thank you in advance for your help..

                                                                         Russell

I finally figured out what was causing the problem from this, old question.

https://support.mozilla.org/en-US/questions/1411081

I have filters set to auto-forward mail to another email account. Apparently when you have a forwarding filter, it does not add those messages to the outbox.

Hello. My Thunderbird has been slow to pen,lagging while in it,and when clicking on messages,they do not show,and have to close it by right clicking the icon several times then waiting for it to close,then when reopening it,it says it is processing,and still open,and a box appears with an option to close the program so it can open again.I have done nothing to cause this.I have many important emails etc,and i cant uninstall the program,so i installed OE Classic,and was able to import settings from Thunderbird to it,and luckily i was able to export Thunderbirds setting to a 2.1 gn file that was the file i used to import to OE Classic,but OE Classic waits,and authenticates,and then i get a big error message,and here is the screenshot. I guess i,l try outlook express if its still any good for email(have heard /read otherwise) By the way i tried right clicking on the thunderbird shortsut,and selecting run as admin,and make it run in compatibility mode for win7,and thunderbird was fast for a day or two,but now its back to quicksand. Any help is appreciated. ThankYou, Screenshot....

I utilized the security revision with Yahoo linked to by thunderbird to update the sign-in. It worked, however I lost the ~1000 emails in my Inbox. Can they be recovered?

(The emails filed in my local folders came across.)

Would it be possible to reduce the size of files generated? Perhaps by splitting them into smaller files.

As a home user with a not very fast upload (~10Mb/s) it takes a very long time to transfer files to my cloud backup provider.

Dear support, I have set up a Nextcloud with a calendar that is already synchronizing via DAVx5 to my mobile phone via a dyn-dns-domain. Also the DAV connection to Thunderbird works if I use my LAN IP to contact the (local) nextcloud server.

However, if I want to use the dyn-dns-domain (that works with DAVx5 on my mobile phone), I get error 401. Via e.g. Firefox I can log on to the nextcloud via the dyn-dns-domain as well without issues. Nextcloud is set up as part of a docker service behind a SWAG reverse proxy (that is bypassed when using the LAN IP approach as that goes directly to the Nextcloud docker container), but as the configuration works with the DAVx5 on my mobile phone, I am not sure how Thunderbird would try to get access any different. Is there a way in Thunderbird to see details on the exchange to the server to see where the issue comes from? That might at least provide some more information what could be the difference between DAVx5 and Thunderbird. Thanks for any hint on how I can identify the problem.

Hello!

I might be stupid, but I would like to add micorsoft exchange account (unfortunately) and I have downloaded daily build. But I cannot find "Exchange Web Services" option.

I'm following the steps: https://wiki.mozilla.org/Thunderbird:Exchange

> Add an Exchange account using the usual Thunderbird process, and selecting the "Exchange Web Services" option.

Not sure where is "Exchange Web Services" option. Would be grateful if you could clarify this.

Cannot add exchange account.

Thank you.

This is essentially the same problem as https://support.mozilla.org/en-US/questions/1430726 . I am running 128.1.0esr, and the problem surfaced recently. I installed 128.0.1esr (replacing 115.13.0) on July 31. and the problem might have been re-introduced there. I have not researched the version numbers, so I do not know why I went from 115.13.0 to 118.0.1esr.

Here is the problem. I want to see all of the mails with a certain string in the sender field. After I have typed the first character in the filter field, Thunderbird goes into a "Not Responding" state, and I see a spinning blue circle. After I have entered the entire string, it takes a while before TB becomes responsive. When TB becomes responsive, I can delete all of the selected messages (in less than a second). But when I then remove or change the string, TB takes a lot of time before becoming responsive again. Wayne Mery posted at the end of that other archived thread "115.9.0 has a patch related to quick filters which may help." Has that patch somehow been regressed? Thanks.

I tried to open a 'Punchbowl evite' from a friend, but was required to 'log into my email server again through the evite portal.' RED FLAG. I (stupidly) did, or tried to. The evite never opened, but the friend who appeared to have sent it said her email had been hacked and her whole address book had been receiving these 'Punchbowl evites.' This is an infection or phishing, which has disabled my Thunderbird. Even when I try to read an old AOL email already downloaded to my computer by Thunderbird, this fake AOL log-in page pops up, but at the top it says 'https://tsdtocl.com/'. I tried changing my direct AOL password. I tried blocking this website on Google Chrome using the 'Block Site' extension. Neither had any effect. Thunderbird is still locked out of my AOL, and the fake AOL website keeps popping up.

I would appreciate any advice you can offer.

I have been using TBird for many years, but only for email. I have about 15,000 emails and an 18 GB profile. If I start using TB for calendar events and tasks, will that substantially increase the profile size and does that become an unwieldy folder to maintain in terms of errors occurring with time, and in terms of transferring it to a second PC?

Provide an option in global settings, to use a SINGLE, MASTER "MsgFilterRules.dat" file that applies to ALL accounts vs one for each account.

My self - and MANY other users - (based upon forums) have been attempting to create a single, consolitated .dat file, then paste it into each accounts Profile sub-directory. One issue is that periodically a user must repeat the process due to additional filters created over time, but only in its relative account.

My Thunderbird just upgraded me from 115 to 128.1.0esr. After the upgrade I can no longer send emails. I receive emails but when I try to send them, after pressing the send button, nothing happens - no popup telling me that Thunderbird is trying to send the email or anything else. If I close the send box, it saves the email to drafts. - I have not changed any of the outgoing server details and all was working fine with the previous version - 115.??? (don;t remember the service release but I think it could have been 9). Any help to get this resolved would be appreciated.