Thunderbird Community Forum

Small padlock symbol has appeared on envelope icon and I cannot send or receive emails, can still access email service provider through internet and my mobile phone.

Hey guys, the client I work for provided my with MS account to be used for communication. Since I am on Linux, these two things doesn't really bond well :) I was using mostly web access for MS Teams and Outlook OWA ...

However, I figured that I would love to try Thunderbird for at least emails (so I got them all my email at one place)...

After some discussion with client's ITHD (after they changed my license to E3 type) I managed to get the email working - so I can send and receive emails ... However, I cannot see the calendar so it's still almost useless for me for I don't see meeting request.

Any idea how to fix that? did any of you guys face the same?

While sending messages to multiple recipients not listed in an address list, I do miss this feature - ie one that upon a click shows the number of recipients. You know, If we know our daily sending allowance courtesy of the provider, then such a feature would allow us to work more efficiently.

Hi!

I couldn't find any decent TB or TB Forums Articels about this.

Instead best instructions seems to be here:

https://kb.uconn.edu/space/IKB/26063831538/Configure+Thunderbird+client+to+use+OAuth+for+IMAP%2F+POP

Especially at the end were it say's:

"Click “Done,” a Microsoft log in window should pop up"

That info is totally mssing in those TB Articels I've found.

And with the help from that page I managed to add one of my MS Account to TB (as IMAP), BUT not as a POP3 account that it has always been set as.

And if I try to add an MS Account as POP3 WITH OAuth2 in TB, this "Microsoft log in window should pop up" never shows at all! And then the account ain't working = TB can't poll for mail.

And I can't find out how to Convert/Change an existing IMAP/OAuth2 MS account to be a POP3/OAuth2 account ?! Is that at all possible?

(And why doesn't TB have a PopUp Windows (as in old Outlook Express and Win Live Mail) for when it polls for mail, so one can see what happens with every account, and then clearly read in that windows IF there were something wrong at any specific account. The TB "Activity Manager" doesn't show these thing, but it should!)

(Also TB should check for new mail in ALL Folders, as in SPAM (GMail), in JUNK (MS), and in TRASH, it could be a Setting for each account (or General) to make TB do that.)

/Thanx!

In trying to fix settings I have created 2 new account + the original, all with the same name. The system continually tries unsuccessfully then blocks me for too many attempts. 1. how do I delete the two new accounts, one IMAP and one Pop, without deleting the original much used account? 2. How do I change the settings on the old account so it connects through the messaging.co now iinet no longer runs it? It should be IMAP not pop. My attempts so far have just created new accounts and more problems.

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

OK, this is really complicated, and involves trying to rescue an old Eudora account to Thunderbird. If anyone wants the whole gory story, please ask and I'll tell all. ( I used Eudora Mailbox Cleaner and Eudora Rescue.) But the simple question is: is it possible to import a Thunderbird profile created on a Mac into a Thunderbird program on a PC? Thanks for any help.

Hi, somehow about 10 subfolders have become invisible and I can't see them. This is a shared email account so other colleagues have access to it and they can view the folders just fine. I'm using Thunderbird 115.12.2 (64-bit) on my PC and they all use Mail on Macs. I am including two screenshots, one is from my Thunderbird account where the file only shows 3 subfolders. The other screenshot colleagues’ Mail account shows about 13 subfolders which is correct. I have rebooted my machine and Thunderbird several times with no luck. Any solutions please?

I no longer receive emails from a company I do business with. I previously received all of their emails but none in the past several months. They have not made any changes so it must be a Thunderbird issue. I was told to check my spam/junk folder but I can't find in Thunderbird. Can you help?

Thanks, Danny Monts

I did a search for disappearing email and saw many instances of this and although I read through the solutions, I don't know if any apply to me so I am asking about it.

I received a payment on 7/6 from a client. It was a Zelle payment notification from my bank.

Yesterday the same client sent the same payment. When I downloaded the mails from over night, I saw the new payment notification. However I wanted to move the email from the Inbox to a Sales folder just as I had done 20 days ago with the previous payment.

I then opened the Sales folder and the mail wasn't there. I did a whole system search by the sender and the subject and all it found was the 7/6 mail. The 7/26 mail is gone, as if it was a hallucination.

Since I knew I got the mail, and so I know I got paid, but it bothers me that other mails are being lost as well.

I am running Windows 10 and my Tbird shows "up to date". I am running Malwarebytes which allowed the first message through as it did this time. I can't fathom how a mail can disappear just moving it from one folder to another.

Help please!

Twice recently friends have reported to me that they have received emails purporting to be from my email address and these are not from me. So scammers have somehow been able to access my address book, know my address and send false messages. What can I do to prevent this?

In the course of my work I was scrolling back and forth through the emails in my inbox when I suddenly could not scroll any later than 12 days before the present date. I can scroll through emails previous to that normally. I then sent a test email to this account from a different account and it was received and displayed correct. So I am unable to access any emails between 12 days ago and now, like something took a bite out of my emails.

I have three accounts in Thunderbird. On one account Thunderbird freezes when I try to delete any mail in the inbox. I have removed all mails in the inbox and put one mail back (have tried several different emails)to test and it still freezes. This problem occurs when deleting from any folder in this account. Deleting mail in the other accounts works ok.

Hello,

sorry if this has been asked before. I have Thunderbird on Linux Mint at work, configured with work account, of course, and several others. How can I make Thunderbird show desktop notification when mail arrives ONLY for one account, and not for others. I tried clicking through settings, at it seems to me that I can configure notifications for all accounts or no notifications at all.

One of the usages of using a mail client is to have multiple accounts in the same program, and I hate webmail / am old school, but I hate it when my coworker sits with me in front of my screen, and suddenly a LinkedIn job offer from my personal account pops up in desktop notifications.

Again, sorry if I didn't read through everything, another problem is that the UI keeps changing alot, so setting aren't where they used to be... Is it possible in an easy way to do what I want?

Thanks, Davor

July 2024 - Thunderbird is demanding that I change my Hotmail password, after long trouble -free operation. It will not login. Why? (I have not changed the PW yet, hoping for a solution that will avoid the necessity.) I fear that it may be due to some fault in OAuth. Can anyone please provide any help to overcome this problem? Tom.

j'ai beau décocher la case afficher la page au démarrage (elle est recochée automatiquement) ou changer la page, à chaque lancement de thunderbird s'ouvre la page"https://www.thunderbird.net/fr/thunderbird/115.0/spring24/", et ce depuis que j'ai fait un don. Comment y remédier ? Merci

Hallo ich verwende Thunderbird 128.0.1. Ich möchte einen Termin aus 2023 finden. Das beinhaltet der Filter aber nicht. Wie kann man Zurückliegende Termine finden? Danke im Voraus! Gruß Günter

I'm using Thunderbird version 115.12.2 on Mac Sonoma 14.5. Every once and a while, when Thunderbird crashes (unfortunately frequent, because of the numbers of folders and emails), my unified folder suddenly contains *all* of my folders, rather than just the 2 inboxes from my 2 different accounts, which is what I want and what I set up when I configured unified.

When I go into properties --> "select the folders to search" it allows me to uncheck 1 folder at a time. BUT I have 1,931 folders !

Is there a way to uncheck all folders in "select the folders to search" and then I can just check inbox in each of my 2 accounts?

Hi,

I have been using Thunderbird happily for a long time, most recently version 115.13.0 on my Ubuntu 22.04 partition. Recently I installed Ubuntu 24.04 on another partition, including Thunderbird 128.0esr, now installed as a snap package (it's a recent change in Ubuntu; instead of apt package previously).

The new Thunderbird correctly reads my emails (imap) but it cannot send emails, save drafts or mark emails as read on the server. So I have Thunderbird 115 on the old partition working perfectly, but Thunderbird 128 not working on the same GMail account (I also have the same problem with another non-GMail account). I checked the smtp settings carefully, they are identical between the two versions.

It's possible I made a mistake, but I'm at a loss about what is wrong. How can I diagnose and solve this problem?

(I know that I could reinstall Thunderbird with the apt package, but I assume that the snap package should work too and I would like to understand the cause)

I'd be grateful for any advice