Thunderbird Community Forum

Just updated to 115.13.0. I had three unread messages and this showed correctly in my task bar icon. I click on one of the messages to read it and the counter showed no nread messages.

This continues to happen. It shows 10 unread messages but as soon as I read one of them the number of unread disappears in the taskbar icon. I am missing some of my emails because of this since I never know if there are new messages.

How can I fix this?

Thanks

Starting this morning ,when I open Thunderbird and download folders from "Outlook Inbox" I cannot view the content in preview mode. Instead of showing the contents, there is the following text;

 ----boundary_75e27897dff0419baf014a41bcb9dc32--

Also, when viewing the message source for any of the messages in the "Inbox" there is a large amount of garbage and all messages have the same garbage. Every message begins with the following 2 lines of text;

2ppeVJ1YkJYaWk2dyZh bXA7ZGF0YT0wNCU3QzAxJTdDJTdDNDc4ZWFmODgwNzE4NDhlY2VjMWQwOGQ5ZTY5MzZmYTMlN0M4

All other folders function properly and when choosing a message the preview pane displays the contents.

I am using the latest version of Thunderbird; 128.0.1esr (54-bit)

Thanks in advance for your help!

Mozilla Thunderbird is not responding. I have tried to get on for several days with no success! I have been reading my e-mail on my Spectrum account, but need to get back on Thunderbird. Please help!

I keep getting the message that the server may have gone down or disconnected. I try multiple attemps to enter my password, but it doesn't always succeed and I end up turning off the laptop and starting again. And sometimes it still doesn't work. I'm getting emails on Outlook but not on my preferred Firefox. Any advise please?

Hi, helping my 80 year old father to try Thunderbird because he has a massive amount of emails and folders/labels (literally thousands of folders/labels!!!) and Outlook can't handle it unless you Archive stuff which is annoying and cumbersome.

His email account is with Google Gmail.

So far, Thunderbird is handling attempting to fully sync with his Gmail account much better than Outlook.

However, after downloading thousands of emails into a large portion of the thousands of folders & sub-folders, Thunderbird stopped doing that.

If I click on an individual folder, it instantly starts downloading them, and I only have to click on each folder quickly and then Thunderbird will eventually downloading all the emails into all the folders I have clicked on.

However, my Dad has THOUSANDS of folders so even clicking on each one quickly would take a very....long....time.

I have researched this a bunch and I've verified the following:

Account Settings --> Synchronization & Storage --> Message Synchronizing --> Keep messages in all folders for this account on this computer = ON

Account Settings --> Synchronization & Storage --> Disk Space --> Synchronize all messages locally regardless of age = ON

I have also done the following:

Settings --> General --> very bottom right of list Config Editor --> mail.server.default.check_all_folders_for_new = changed to "true"

No luck so far.

If someone wants to switch to Thunderbird and has a huge number of folders, and wants to download all emails so that any email will show up in a search, there must be a better way to get Thunderbird to download them all in an automated way, no?

The add-ons for removing duplicate emails in Thunderbird do not work for the latest version of Thunderbird, 128.0

Anyone know how I might search all my emails for duplicates and decide which ones to delete?

Recently upgraded Thunderbird Running version 115.13.0 on Windows 11 Since upgrading I can receive emails as usual, I then read them and close Thunderbird but on reopening later on or if new emails are received all of that days and sometimes previous days emails have vanished. I cannot find anyway to recover them

Hi !

I'm running Thunderbird 129 (beta) on Win10. Long time user & fan of TB...

Currently, right-clicking on Properties or Compact for any folder won't launch/start anything in my TB. Any clue ? Many thanks !

Bit of context: . I'm running numerous accounts and folders; . here, I wanted to compact some folders to bring some hygiene to my mail boxes; . I've been running huge Inboxes (10ks of emails, Inbox file of several GBs... I know, this is BAD ! sorry...) . some of my folders are starting to show corruption symptoms (dates 1970, rubbish text in preview, nstmp folders...) . my TB is parametered to compact when 200MB are saved (though I doubt it actually does) . I used to have msgs requiring me to compact folders, but don't seem to have them any more (maybe the system got tired with my ignoring it ;)

I have read different threads about Compacting (Complications, workaround, Compacting folders...) and folders, but didn't found any solution/workaround. note: I haven't seen any post reporting this specific issue (right-click menu opens, but functionnalities there -such as Properties or Compact- seem inactive or somehow dis-activated).

I tried disactivating any download, and moved huge nstmp files out of the TB folders (trying to make them somewhat lighter).

Many thanks for your help !

While sending messages to multiple recipients not listed in an address list, I do miss this feature - ie one that upon a click shows the number of recipients. You know, If we know our daily sending allowance courtesy of the provider, then such a feature would allow us to work more efficiently.

See 7a70ec71-3686-4468-8647-4d6da0240727. This seems to be a recent and persistent issue. I've rebuilt the global index and several mailboxes. Activity Manager shows a real drop in the performance of indexing a mailbox (it gets slower and slower), eventually resulting in a crash.

Side note: the message "Indexing {X} of {Y} messages in {folder_name}..." would be infinitely more helpful if the message also mentioned which account that folder was in.

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

Hi, My instance of Thunderbird keeps crashing. I've tried emptying the startup cache, troubleshooter mode, reboot windows, turn off anti-virus. Nothing seems to work. It freezes sometimes and needs to be killed, but most times it crashes, sometimes right upon startup. I am not sure how to debug. Thank you! -D

Hey guys, the client I work for provided my with MS account to be used for communication. Since I am on Linux, these two things doesn't really bond well :) I was using mostly web access for MS Teams and Outlook OWA ...

However, I figured that I would love to try Thunderbird for at least emails (so I got them all my email at one place)...

After some discussion with client's ITHD (after they changed my license to E3 type) I managed to get the email working - so I can send and receive emails ... However, I cannot see the calendar so it's still almost useless for me for I don't see meeting request.

Any idea how to fix that? did any of you guys face the same?

July 2024 - Thunderbird is demanding that I change my Hotmail password, after long trouble -free operation. It will not login. Why? (I have not changed the PW yet, hoping for a solution that will avoid the necessity.) I fear that it may be due to some fault in OAuth. Can anyone please provide any help to overcome this problem? Tom.

j'ai beau décocher la case afficher la page au démarrage (elle est recochée automatiquement) ou changer la page, à chaque lancement de thunderbird s'ouvre la page"https://www.thunderbird.net/fr/thunderbird/115.0/spring24/", et ce depuis que j'ai fait un don. Comment y remédier ? Merci

Hallo ich verwende Thunderbird 128.0.1. Ich möchte einen Termin aus 2023 finden. Das beinhaltet der Filter aber nicht. Wie kann man Zurückliegende Termine finden? Danke im Voraus! Gruß Günter