• Archived

prefs.js -- malware inserted

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser come… (மேலும் படிக்க)

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser comes up. How can I get back to using Firefox safely? Can I uninstall Firefox, then re-install it to make the problem go away?

Asked by shfergu 2 ஆண்டுகளுக்கு முன்பு

Last reply by James 2 ஆண்டுகளுக்கு முன்பு

  • Archived

session restore problem

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous ses… (மேலும் படிக்க)

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous session, where i had opened another tab while it had the restore session tab open, this usually isn't a problem.

However it lost the session to restore, I have tried a complete copy from %APPDATA%/Roaming/Mozilla over to the new system, but to no avail, the session can still be restored on the other setup currently, which I had copied over manually to try resolve.

I even tried to copy the files 1 by one to test from sessionstore-backups and renaming to sessionstore.jsonlz4, however upon opening firefox, it rewrites the 9.5MB file with a 2KB file and I have no session to restore.

Is there a way I can resolve this as I don't remember all the tabs, I do need to go through them, but several I had open to return to.

Any help would be appreciated so I can get these back and go through them, would be easier than trying to copy all the URL's one by one to check them

Asked by gary-s 2 ஆண்டுகளுக்கு முன்பு

Last reply by gary-s 2 ஆண்டுகளுக்கு முன்பு

  • Archived

You have the wrong information

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox brow… (மேலும் படிக்க)

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox browser on my PC because I was tired of Google and I don't like Bing. I think you are still using my phone account. dawniegirl1973. lt has never been a primary or secondary email for phone or Pc. But you caught the last hacker! I would like an upgrade with Firefox on both PC and phone if I wouldn't have to pay for both devices. Would that cover both PC and phone? They are not linked, but they do share 2 emails and passwords. I also would like VPN, if that would secure my wifi. But I need a network that I can use for all my internet needs. I don't know what all VPN does. Please help me out. I don't know what to do anymore. It's all gotten so confusing. I'm tired of being hacked. Please advice. I trust, you, Firefox and I want you on both devices can we do this?

Asked by dawn 2 ஆண்டுகளுக்கு முன்பு

Last reply by dawn 2 ஆண்டுகளுக்கு முன்பு

  • Archived

Second Monitor Display Scaling

I am a Mac user and using a second monitor display. When I move a Firefox window to the second display it doubles in size. I cannot figure out how to get it to display pr… (மேலும் படிக்க)

I am a Mac user and using a second monitor display. When I move a Firefox window to the second display it doubles in size. I cannot figure out how to get it to display properly (as it displays on my original monitor). Please help.

Asked by sarahrb1989 2 ஆண்டுகளுக்கு முன்பு

Last reply by sarahrb1989 2 ஆண்டுகளுக்கு முன்பு

  • Archived

Graphics Not Updating in Background Firefox Windows

Hello, I have been using Firefox for something specific for a long time now. I've noticed in a recent update having the ability to do what I need has ceased. If a Firefo… (மேலும் படிக்க)

Hello,

I have been using Firefox for something specific for a long time now. I've noticed in a recent update having the ability to do what I need has ceased. If a Firefox window is covering another (or covered by another program) on the screen, the graphics of the background Firefox window no longer update. I run a software that needs to see these graphics in order to function properly.

Could you tell me which version this stopped working and if there are plans to reverse whatever change you made?

Thanks, Kyle

Asked by kylerafuse14 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 2 ஆண்டுகளுக்கு முன்பு

  • Archived

YouTube TV

YouTube TV doesn't work. Streaming won't load. the app opens but it won't play. It will play on Safari on the same computer - Macbook air (M1, 2020)

Asked by rcurrie6 2 ஆண்டுகளுக்கு முன்பு

Last reply by Paul 2 ஆண்டுகளுக்கு முன்பு

  • Archived

In firefox, when composing an email I can not attach a file or two that comes from within a .ZIP

This just started happening and I'm not sure why. I access my email via a browser. When i compose an email If I have a .ZIP file that contains a bunch of files. If I wa… (மேலும் படிக்க)

This just started happening and I'm not sure why.

I access my email via a browser. When i compose an email If I have a .ZIP file that contains a bunch of files. If I want to attach say file # 6 and File # 7 to the email I am composing I would open windows explorer, traverse to the ZIP file location and click on it so it opens in windows Explorer. Then I'd highlight the one or two files I wanted and I'd drag them to the email.

This would typically attach the the files but it no long works - I have a feeling it may be due to windows 98 I hear you guys changed (fixed) how files are processed.

This is awful I now must extract those files to hard disk (of if there's another contained ZIP file within its even more extracting) - I'll this makes so much work and if I forget to delete all the files I execrated I'll run out of space.

Is there I setting that I can set to make it work the way it used to - I don't want to learn another browser but this change has killed my poductivity

Asked by capatosta 2 ஆண்டுகளுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 ஆண்டுகளுக்கு முன்பு

  • Archived

How do I get LIBREOFFICE to work in FF? D/L went fine. It's an AFTER D/L ERROR: requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE. FF won't work with JAVA though. Can't find workaround add-on.

LibreOffice error: LibreOffice requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE and restart LibreOffice. https://hub.libreoff… (மேலும் படிக்க)

LibreOffice error: LibreOffice requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE and restart LibreOffice. https://hub.libreoffice.org/InstallJava/?LOlocale=en-US

I found nothing in FF extensions add-ons to facilitate this program/app. FF won't work with JAVA files but they provided no alternative. LibreOffice is the only free Office-like program/app. that is currently up and working today that I can find on any list I've pulled via browser on the first page or two.

It is so confusing to go to Edge or Chrome to use it - and hard to move things from FF over to Edge to get to LibreOffice - can't follow what I'm doing that way. I want to use FF. I feel safer there.

I don't trust downloading from random sites. Bait and switch for files. Malware. If there are is a trust-worthing d/l workaround pls tell me. I;m not up on them - not in the loop.

I need assistive technology really - this is just a start for me to get organized. You can give me advise on what keeps you swift and organized if you can too. Appreciate that much too. Thanks for any help.

Asked by islander1 2 ஆண்டுகளுக்கு முன்பு

Last reply by islander1 2 ஆண்டுகளுக்கு முன்பு

  • Archived

How do I remove the extra SaveToPocket lines from saved text web pages?

Hi Usually when I like an article and don't have time to read it, I'll save it for later to read it on my Kindle as plain text. In FireFox, I'll use the F9 key to Togg… (மேலும் படிக்க)

Hi

Usually when I like an article and don't have time to read it, I'll save it for later to read it on my Kindle as plain text.

In FireFox, I'll use the F9 key to Toggle The Reader View to view it in the reader mode, then save the page as text by doing ctrl+s, as I don't need the html version or the images or extra stuff that comes with the article.

However, after the page is saved as text, getpocket.com dumps a lot of unnecessary garbage into the beginning(27 lines) & end(18 lines) of the page, even if I don't have a pocket account nor logged in as listed below.

Is there a way to prevent FF from saving the annoying Pocket self-promo garbage besides saving each page manually and tediously?

Thanks


Beginning:


Close Reader View

 * Type controls
 *
   Sans-serif
   Serif
   5
   3
   4
   Light
   Dark
   Sepia
 * Listen
 *
   Voice: Default DefaultMicrosoft David Desktop - English (United
   States)Microsoft Zira Desktop - English (United States)

Save To Pocket


Ending:


Save anything from across the web in Pocket, your personal library.

As part of the Firefox family, Pocket provides a quiet, calm space that’s perfect for reading. It strips away all the distractions of the internet so you can really focus.

  • Sign up* - it’s free

<https://getpocket.com/signup?utm_source=firefox_reader&utm_medium=variant_cta_only> *Discover more* <https://getpocket.com/explore?utm_source=firefox_reader&utm_medium=variant_cta_only>

Discover the most thought-provoking stories out there, curated by Pocket.

As part of the Firefox family, Pocket surfaces the best articles out there—new perspectives, intriguing deep-dives, timeless classics—and we do this with the same dedication to privacy you’ve come to expect from Firefox and Mozilla.

  • Discover more*

<https://getpocket.com/explore?utm_source=firefox_reader&utm_medium=variant_cta_plus_recs>


Asked by Ken94105 2 ஆண்டுகளுக்கு முன்பு

Last reply by Ken94105 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Microsoft Welcome page when browsing internet

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never ha… (மேலும் படிக்க)

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never had an issue until today.

Asked by corvinoconnor 2 ஆண்டுகளுக்கு முன்பு

Answered by Dropa 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

PIP button

After the last update, the PIP overlay button is different and larger because it contains the message "Watch in Picture in Picture" and when hovering the mouse on it make… (மேலும் படிக்க)

After the last update, the PIP overlay button is different and larger because it contains the message "Watch in Picture in Picture" and when hovering the mouse on it makes it bigger because a second more detailed message appears below the first one.

I would like to make the PIP overlay button as small as it was before with no text at all. What do I have to do in order to obtain this effect?

Asked by notSoYoung 2 ஆண்டுகளுக்கு முன்பு

Answered by cor-el 2 ஆண்டுகளுக்கு முன்பு

  • Archived

Can Firefox automatically start new session after crash, without user input?

Is there any to make Firefox automatically restart a new session (loading the start page) after a crash, without any prompts? Context: This is for a disabled person who… (மேலும் படிக்க)

Is there any to make Firefox automatically restart a new session (loading the start page) after a crash, without any prompts?

Context: This is for a disabled person who cannot use input devices: I start her computer every morning before going to work and load a long Youtube playlist of videos, so she doesn't have to do anything. But if Firefox crashes 5 minutes after I left, she cannot restart anything herself and has to wait until I come back.

Any ideas?

Asked by BlueShirt 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Firefox using a lot or memory

With ONE Firefox window open is it normal to have this many (12) show up in Task Manager (see attachment) and using so much RAM??

Asked by WTM_W7 2 ஆண்டுகளுக்கு முன்பு

Answered by cor-el 2 ஆண்டுகளுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Restore an html or json file to a specific folder in the Bookmark Toolbaar

I have two computers (say A and B). I want to move the entire Bookmark toolbar from A to a folder in the Bookmark toolbar on B. This would allow me to selectively move fo… (மேலும் படிக்க)

I have two computers (say A and B). I want to move the entire Bookmark toolbar from A to a folder in the Bookmark toolbar on B. This would allow me to selectively move folders and bookmarks from the A Bookmark toolbar upload to the toolbar on B. So far I cannot get the Import or Restore to upload to a single empty folder on the B bookmark toolbar.

I have tried to upload previously exported Html and Json files from A to a specific empty folder on B's bookmark tool bar but either the file overwrites the entire toolbar on B or nothing appears to happen.

I thought that by selecting a folder in the "Manage Bookmark" dialog box that the subsequent upload of either the Html or Json files would all go there but it does not appear to work.

Any help would be appreciated.

Thanks.

Asked by John 2 ஆண்டுகளுக்கு முன்பு

Answered by John 2 ஆண்டுகளுக்கு முன்பு

  • Archived

Problems playing videos.

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going o… (மேலும் படிக்க)

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going on with firefox? what would be the best fix?

Asked by jameswldrn537 2 ஆண்டுகளுக்கு முன்பு

Last reply by Terry 2 ஆண்டுகளுக்கு முன்பு

  • Archived

MyAirris modem,router is locked out for to many attempts

I have an Airris modem router combo that is locked out for to many attempts. I have done a reset and it still wont unlock. I had the same problem wit a bank lockout on y… (மேலும் படிக்க)

I have an Airris modem router combo that is locked out for to many attempts. I have done a reset and it still wont unlock. I had the same problem wit a bank lockout on your website and i got out of it by accident when I found a security site on fire fox an it was in Preferences and it was listed as do not allow and allow, clicked on allow and that whole mes cleared instantly. did I write this down, no I will remember it SURE . cold you please tell me where it is

Asked by builder 2 ஆண்டுகளுக்கு முன்பு

Last reply by jonzn4SUSE 2 ஆண்டுகளுக்கு முன்பு

  • Archived

How to request a change AKA contact Firefox / Mozilla itself?

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and ans… (மேலும் படிக்க)

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and answered. And no disrespect to the community at all -- it's very valuable and has been helpful to me -- but I am interested in putting this request before someone at Mozilla / Firefox who actually has the authority to decide it and do it.

FYI, not to be too mysterious about it, I think the Privacy & Security setting on Notifications would be improved by putting in a permanent option to let a user stop notifications when he or she has taken a screen shot. Allowing it to be paused now requires the user to go back in and change the setting each time he or she opens Firefox. For me, that's dozens of times a day.

On a broader scale, why not give the user the option permanently? We are, I hope, a land and community of people who prefer choice over mandates, even partial ones, when the substance of the choice or mandate does not pose a risk to others.

Thanks.

Asked by Txasslm 2 ஆண்டுகளுக்கு முன்பு

Last reply by James 2 ஆண்டுகளுக்கு முன்பு

  • Archived

how can i start up with previous session without every tab opening (connecting) I want to only connect when i click on the tab.

I currently have like 40 windows and a few hundred of tabs opened from when the bookmark star was not working after updates. I have found it too difficult to organize my… (மேலும் படிக்க)

I currently have like 40 windows and a few hundred of tabs opened from when the bookmark star was not working after updates. I have found it too difficult to organize my current filing system ever since they stopped the drag and drop feature. I want to type in more than the first letter to find a file or folder. I want to type in a word - have those FOLDERS only come up to chose from with that word in their titles..but alas no field to do so. The Organize page is hard to find - below the options as a postscript on the ff options submenu. Once there - it doesn't bring up just folders in one box and the files that you want to organize in another box and the ability to drag them into the right folder. Instead it brings up only misc files in no particular order. I can't work with that for type of job. This is more for finding a file I think - alone. So -that's why I left so many files up. Not my normal way to do things - I would file them then close all windows down empty - or maybe just what I was working on still up. Not my question. My question is just what was in the title bar. That's all. Thanks. Oh I know the setting is there to have them open at start up or not. Question is is I say no - will they be deleted? I know you can click on "restore prior session" from the ff menu after history. (altho I can't see it - poss bec I opened with prior session. ) I basically want access to SEE my prior session windows/tabs without opening them until I CLICK on them to activate them. I want to see the TITLE of the links basically "off-line" and decide if I want to go there and work or not one by one - NOT to "restore all" or not. And if you don't restore previous session on your subsequent session - and logoff/shutdown. Is the prior session lost for your "3rd session and forward"? does it only save the very last session? say i had 40 windows open. chose not to open them auto next session - via settings. AND i never opened them all for that subsequent session. What happens to those 40 windows the next time? Are they unsaved? Since i never opened them - say only used the new blank windowtab to check the weather. closed the link shut down. That session had no windows or tabs left open but the home page = next session should have no windows or tabs saved in the ff menu underneath the history by how it is said. There is no clarification. It's a big deal to just try it - and lose 300 tabs I need to look at and favorite through. Get me? I hope it's clear. I feel you only need the title bar but it wouldn't allow so I felt I had to elaborate. PLS help. I have to clean up to do MS OS upgrades, backups, I have partions, gotta read up so this thing has to be fixed first. Plus auto opening/connecting to links on all those tabs at start up is interferring with updates bec they happen at the same time - badddd news. Thanks all!

Asked by islander1 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 2 ஆண்டுகளுக்கு முன்பு

  • Archived

Updating Within Application as a Non-Administrator.

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox… (மேலும் படிக்க)

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox\distribution\policies.json") has "DisableAppUpdate": false, to ensure I am not blocking myself. As of now if I try to update it gives me a prompt saying: "Updates avaliable at https://www.mozilla.org/en-US/firefox/new" Is I give myself administrator access then I get normal behavior and the browser begins updating automatically.

The odd thing is if I modify the permissions on C:\Program Files\Mozilla Firefox directory to allow normal users the ability to write/modify its contents then the Normal User Account is then able to update the browser as desired. The obviously solution is to just modify the permission and allow Normal Users to update. But I am hoping you have a better solution that more precise because I am concerned of the security impact of opening the directory to all users.

Is there a specific file/sub directory I can give them access to that accomplishes the same thing or is there a setting I need to change on the installer that would fix this.

Thanks!

Asked by esifive 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 2 ஆண்டுகளுக்கு முன்பு