Firefox crashes

Full reinstall with all folder deletion didn't help, other PC user can use Firefox just fine. Any ideas? Crash information: Accessibility: Active AccessibilityClient: w… (மேலும் படிக்க)

Full reinstall with all folder deletion didn't help, other PC user can use Firefox just fine. Any ideas? Crash information:


Accessibility: Active AccessibilityClient: wtc.exe|10.18.0.4883 AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x9710 AdapterDriverVersion: 8.970.100.9001 AdapterSubsysID: 3047103c AdapterVendorID: 0x1002 Add-ons: %7B7809d936-7f77-4373-93cd-8cfac159d738%7D:1.1.7,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:128.3.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 11567099904 AvailablePhysicalMemory: 7040995328 AvailableVirtualMemory: 138522595102720 BackgroundTaskMode: 0 BuildID: 20240704121409 CPUMicrocodeVersion: 0x10000db ContentSandboxCapable: 1 ContentSandboxLevel: 7 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1721384356 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 GraphicsCriticalError: |[0]GP+[GFX1-]: DoesRecreatingCreateTexture2DFail (t=13.5433) |[1]GP+[GFX1-]: Failed to get D3D11VideoDevice: 0x80004002 (t=13.5433) |[2][GFX1-]: Handling webrender error 5 (t=13.5433) HeadlessMode: 0 InstallTime: 1721384227 LastStartupWasCrash: 1 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["CryptoWinRT.dll","ktmw32.dll","explorerframe.dll","wscapi.dll","dataexchange.dll","linkinfo.dll","twinapi.dll","oleacc.dll","OneCoreCommonProxyStub.dll","Windows.ApplicationModel.dll","Windows.Security.Integrity.dll","ondemandconnroutehelper.dll","wininet.dll","Windows.Globalization.dll","winmm.dll","OneCoreUAPCommonProxyStub.dll","directmanipulation.dll","secur32.dll","BCP47mrm.dll","ColorAdapterClient.dll","mscms.dll","InputHost.dll","textinputframework.dll","WindowManagementAPI.dll","Windows.UI.dll","DWrite.dll","avrt.dll","Bcp47Langs.dll","wsock32.dll","urlmon.dll","NapiNSP.dll","pnrpnsp.dll","wshbth.dll","winrnr.dll","iertutil.dll","dbgcore.dll","dbghelp.dll","npmproxy.dll","twinapi.appcore.dll","winhttp.dll","MMDevAPI.dll","AudioSes.dll","rasadhlp.dll","d3d11.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","Windows.UI.Immersive.dll","WinTypes.dll","propsys.dll","wtsapi32.dll","FWPUCLNT.DLL","version.dll","dcomp.dll","winnsi.dll","netprofm.dll","CoreUIComponents.dll","CoreMessaging.dll","nlaapi.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","srvcli.dll","ntmarta.dll","IPHLPAPI.DLL","netutils.dll","dnsapi.dll","mswsock.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","winsta.dll","sxs.dll","umpdc.dll","powrprof.dll","userenv.dll","sspicli.dll","profapi.dll","bcryptPrimitives.dll","msvcp_win.dll","KERNELBASE.dll","win32u.dll","crypt32.dll","gdi32full.dll","ucrtbase.dll","bcrypt.dll","wintrust.dll","cfgmgr32.dll","shlwapi.dll","clbcatq.dll","advapi32.dll","nsi.dll","msctf.dll","msvcrt.dll","oleaut32.dll","imm32.dll","rpcrt4.dll","setupapi.dll","sechost.dll","combase.dll","gdi32.dll","SHCore.dll","ws2_32.dll","shell32.dll","user32.dll","kernel32.dll","psapi.dll","ole32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","osclientcerts.dll","nssckbi.dll","freebl3.dll","gkcodecs.dll","nss3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"],"Sophos Limited":["hmpalert.dll"]} Notes: FP(D00-L1000-W0000100-T00) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 25 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1721384353 SubmittedFrom: Client SystemMemoryUsePercentage: 42 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240704121409","version":"128.0","vendor":"Mozilla","displayVersion":"128.0","platformVersion":"128.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":11775,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSE4A"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":4529},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"typ {code}e":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"ATI Radeon HD 4200","vendorID":"0x1002","deviceID":"0x9710","subsysID":"3047103c","RAM":368,"driver":"aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64","driverVendor":null,"driverVersion":"8.970.100.9001","driverDate":"1-13-2015","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":41216,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Sophos Intercept X"],"antispyware":null,"firewall":["Sophos Intercept X","Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","ru-RU","lv-LV"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"LV","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"media.gmp-gmpopenh264.lastInstallStart":1721384264,"media.gmp-widevinecdm.lastInstallStart":1721384264,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":7,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"dlsource":"mozillaci"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":19923,"firstUseDate":19923},"addons":{"activeAddons":{"{7809d936-7f77-4373-93cd-8cfac159d738}":{"version":"1.1.7","scope":1,"type":"extension","updateDay":19923,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19908,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19908,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19908,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"webcompat@mozilla.org":{"version":"128.3.0","scope":1,"type":"extension","updateDay":19908,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"addons-search-detection@mozilla.com":{"version":"2.0.0","scope":4,"type":"extension","updateDay":null,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true}},"theme":{},"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"add-an-image-to-pdf-with-alt-text-rollout":{"branch":"control","type":"nimbus-rollout"},"backgroundupdate-enable-unelevated-installations-rollout-3-release":{"branch":"enabled","type":"nimbus-rollout"},"csv-import-release-rollout":{"branch":"enable-csv-import","type":"nimbus-rollout"},"ech-roll-out":{"branch":"rollout","type":"nimbus-rollout"},"launch-firefox-on-os-restart-treatment-a-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"highlighting-in-pdfs-rollout":{"branch":"treatment","type":"nimbus-rollout"},"long-term-holdback-2024-h2-velocity-desktop":{"branch":"holdback","type":"nimbus-nimbus"},"disable-redirects-for-authretries":{"branch":"control","type":"nimbus-rollout"}}} TelemetrySessionId: 023a3cfa-30a9-40c4-8251-662f38acacf0 Throttleable: 1 TotalPageFile: 16910790656 TotalPhysicalMemory: 12347387904 TotalVirtualMemory: 140737488224256 UptimeTS: 37.61326 Vendor: Mozilla Version: 128.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.{code}

Asked by Nai 2 வாரங்களுக்கு முன்பு

Last reply by cor-el 2 வாரங்களுக்கு முன்பு

We sometimes cannot access the Kaiser Permanente website.

We are having a problem with Kaiser Permanente’s website. The problem occurs randomly and when it occurs we cannot sign in to our account on the website. We get a “redire… (மேலும் படிக்க)

We are having a problem with Kaiser Permanente’s website. The problem occurs randomly and when it occurs we cannot sign in to our account on the website. We get a “redirect error”.

We can fix the problem but comes back again after a while. To fix it we go to Settings / Privacy and Security / Cookies and Site Data / Manage Data. Under manage data we enter Kaiser in the search box and then delete the website.

Is there a way (a settings change) to fix this problem in Firefox or is it a Kaiser website problem?

BTW.. the same problem also occurs on Chrome, just not as frequently.

Asked by pwal_1 2 வாரங்களுக்கு முன்பு

Last reply by cor-el 2 வாரங்களுக்கு முன்பு

New Weather thing

RE: At the top left of the New Tab page, hover over the weather information and click the configuration icon IG page actions. Click Change Location. Enter the… (மேலும் படிக்க)

RE:

   At the top left of the New Tab page, hover over the weather information and click the configuration icon IG page actions.
   Click Change Location.
   Enter the new location in the field and select the desired location from the drop-down. 

Appears to be phantom ways. There are isn't anything like as described at all. Unable to change my locations. .Your STUIPD weather thing is using my VPN location not my real location and I'm unable to find or make any changes. WHY come up with a big lie saying you can change the location? I'd like to add the screen shot, I guess you also limit what can be uploaded while other places allow WORD with the picture in it OR PDF etc.

Asked by mikedeplanche 2 வாரங்களுக்கு முன்பு

Last reply by James 2 வாரங்களுக்கு முன்பு

Pop-ups Still happening

Despite having the Pop-ups box ticked, I continue to get these 4 in a row, from McAfee. I have been running a system clean for 3 days, and still get these pop-ups. I ha… (மேலும் படிக்க)

Despite having the Pop-ups box ticked, I continue to get these 4 in a row, from McAfee. I have been running a system clean for 3 days, and still get these pop-ups. I have TotalAV, but nothing I do has made a difference.

Asked by Harleyria Linnehan 3 வாரங்களுக்கு முன்பு

Last reply by jonzn4SUSE 3 வாரங்களுக்கு முன்பு

Review Checker reviews/feedback/comments???

I find the new Review Checker on Amazon marginally helpful - probably because my habit is to always look at most recent reviews of all rankings, instead of the path Amazo… (மேலும் படிக்க)

I find the new Review Checker on Amazon marginally helpful - probably because my habit is to always look at most recent reviews of all rankings, instead of the path Amazon leads - to only positive reviews. However, occasionally the R.C. gets what I think is an erroneous result. Recent case was a Japanese stationery product (on the U.S. site) where all of the reviews were in Japanese. R.C. rated the reviews as an "F," I presume because R.C. didn't translate them. But Firefox could easily translate to English, and looking at them they seemed both authentic and positive. My real question is this: for a new, beta product I would think Mozilla would welcome some reviews of the Review Checker. I could find no way to do this. Hence - this posting. Suggestion - a feature on the still in Beta review checker to grade the check of the review.

I have no idea if a posting here gets to the right place, but if not I would appreciate a pointer to the correct place. thx, .

Asked by markeh 3 வாரங்களுக்கு முன்பு

Last reply by Paul 3 வாரங்களுக்கு முன்பு

Wieo ist die Option "Websites erlauben, datenschutzfreundliche Werbe-Messungen durchzuführen" nach dem Update aktiviert ?

Ich nutze Firefox weil ich keine Werbung/Tracking/Span sehen will. Nach dem Update auf V128 ist unter den Datenschutz-Einstellungen die Option "Websites erlauben, datens… (மேலும் படிக்க)

Ich nutze Firefox weil ich keine Werbung/Tracking/Span sehen will. Nach dem Update auf V128 ist unter den Datenschutz-Einstellungen die Option "Websites erlauben, datenschutzfreundliche Werbe-Messungen durchzuführen" aktiv.

Asked by dirk.hohmann 3 வாரங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 3 வாரங்களுக்கு முன்பு

previous browser and tab history by date

My old 'Legion' laptop had my (I'd guess) open tabs history from late June! I now have a new laptop, and I logged into Firefox, and didn't see all history from June. I ne… (மேலும் படிக்க)

My old 'Legion' laptop had my (I'd guess) open tabs history from late June! I now have a new laptop, and I logged into Firefox, and didn't see all history from June. I need those 'previous' sessions... Where are They??

Asked by Kevin 1 மாதத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 3 வாரங்களுக்கு முன்பு

Unable to access a financial account.

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot cu… (மேலும் படிக்க)

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot currently be accessed. Outdated browsers can expose your computer to security risks. To get the best experience on Discover.com, you may need to update your browser to the latest version and try again. For questions, please contact us at 1-800-347-7769. We're always available 24 hours a day, 7 days a week."

Pop up blocker in the address bar has been manually turned off and antivirus VPN has been manually turned off. Discover has told me the problem is with the browser not their website. I can access the account via one of the less secure browsers (edge) but am not comfortable with that company and would prefer this glitch being fixed if possible. Firefox info is version 128.0 and it automatically updated earlier this week. Thank you. Enjoy your weekend. Laurie

Asked by lnbg 3 வாரங்களுக்கு முன்பு

Last reply by cor-el 3 வாரங்களுக்கு முன்பு

I reconnect to Firefox and lost of my user data

I tried to reconnect to my firefox, and when I done it I needed to reset my password. After that all my data in the account as been lost - no passwords, and extantions is… (மேலும் படிக்க)

I tried to reconnect to my firefox, and when I done it I needed to reset my password. After that all my data in the account as been lost - no passwords, and extantions is saved... Please help

Asked by Dvir Dimi 3 வாரங்களுக்கு முன்பு

Last reply by Hamna hani 3 வாரங்களுக்கு முன்பு

"Privacy-preserving" attribution in Firefox 128

Why is this new feature which only seems to have the goal of leaking private information enabled by default in v128? Who signed off on this???

Asked by Eilidh 3 வாரங்களுக்கு முன்பு

Last reply by TyDraniu 3 வாரங்களுக்கு முன்பு

whatsapp privacy

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go togeth… (மேலும் படிக்க)

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go together? Whatsapp was supposed to be encrypted and not even Whatsapp was supposed to know the content of messages. How would they know about misinformation? And how do they get to decide what's misinformation now?

Asked by Elke's Firefox 3 மாதங்களுக்கு முன்பு

Last reply by TyDraniu 3 மாதங்களுக்கு முன்பு

New Computer but Bookmarks Not Synching

Got a new PC and loading all the software (ugh). I made Firefox my default browser and opened my Yahoo email. I tried synching the bookmarks and picked Sync Now but the… (மேலும் படிக்க)

Got a new PC and loading all the software (ugh). I made Firefox my default browser and opened my Yahoo email. I tried synching the bookmarks and picked Sync Now but the old bookmarks are not showing up. I still have a laptop with all the old bookmarks (from synching automatically). Can I export those to a thumb drive and bring into the new computer somehow? Do I risk losing my bookmarks on the laptop when I turn it on? Fred

Asked by pack489 3 வாரங்களுக்கு முன்பு

Last reply by cor-el 3 வாரங்களுக்கு முன்பு

My website won't open on Firefox but open on every other Browser.

My website is http://bigelowdesignco.com As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange web… (மேலும் படிக்க)

My website is http://bigelowdesignco.com

As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange webpage I have never seen before saying "Account not found".

I opened my website on Microsoft Edge, Google Chrome, Safari, and Firefox on my iPhone with zero issue. However, I have check Firefox for desktop on two different computers, and been shown the same page.

I have already cleared my cache, history and cookies. I also uninstalled Firefox and did a fresh install, only to have the same problem.

I'm just really confused what happened as this has never happened before. I got scared someone hijacked my website, but that wouldn't make sense since it's working on everything but Firefox on my desktop. I've just never seen this "Account not found" page before and this page has nothing to do with my website, domain, or hosting. My website and domain are all on Squarespace.

Asked by kborange11 3 வாரங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 3 வாரங்களுக்கு முன்பு