Thunderbird Community Forum

Hello, Please tell me, according to this code, on which date should the email be sorted for received in the Date column: August 6th or June 8th? The email was sent on August 6th, but TB sorted it into the Date column on June 8th? Why? Where is the problem?

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Hello!

I might be stupid, but I would like to add micorsoft exchange account (unfortunately) and I have downloaded daily build. But I cannot find "Exchange Web Services" option.

I'm following the steps: https://wiki.mozilla.org/Thunderbird:Exchange

> Add an Exchange account using the usual Thunderbird process, and selecting the "Exchange Web Services" option.

Not sure where is "Exchange Web Services" option. Would be grateful if you could clarify this.

Cannot add exchange account.

Thank you.

I have a new windows 10 machine and have a new install of Thunderbird. Hosting email server has 2966 emails that I would like to recover. Started process of downloading them and got to 1895 when it failed with the error message "Unable to write email to mailbox" Check the settings. Tried removing the account and recreating it. Removed the 1895 emails that I have downloaded and got the same result. It seems to be broken some where between Thunderbird and the hosting mailserver as I can login via webmail and see and read the balance of 1071 emails. Techs at the hosting server company have no idea what could be causing the problem. Any help would be appreciated. Regards, Richard

Hi Guys, I wonder if you can help . I have had Monzilla Thunderbird App for some while , primarily used for email, and access to my email account with Microsoft and has always been a bit of a pain to say the least. That I fear is because it was never set up properly by myself in the first place.

However, at the moment I can't receive any email from my PC ......."bards@btconnect.com " unless I sign in via a webpage. However, access via my smartphone using supplied Outlook email app, no problem.

So I am hopeful that you guys can help me sort out my PC access once and for all.

The current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email and folders.

Brief history: i. Originally PC access to account via Monzilla working fine, (donations made at intervals to Monzilla). ii. Microsoft then changed security systems and servers and with current setup at the time I couldn't get access to email incoming or outgoing ( problem with Imap / PoP3 servers). iii. Fix provided by Monzilla with new account denoted as .... bards@btconnect.com (OWL) whatever OWL stands for I do not know, (annual subscription required). iv. Even with the use of this get around , I still had problems sending mail this I believe was a problem down to default passwords and old server settings. (confliction between default settings and original account settings and use of OWL ? ). v. As mentioned above the current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email. problem with server settings again. Don't know what's going on ? and I am thoroughly confused and would appreciate some help getting things back on track. Just in case I have some difficulty accessing this platform and this forum / help page it would be much appreciated if any help could also be sent to the following email addresses bards@btonnect.com and grahambardo@hotmail.co.uk Many thanks

Hello everyone,

I hope you're doing well. I often find Thunderbird's search function challenging to use, and I'm not sure if I'm doing something wrong.

For example, I recently searched for "<company name> shipped" to locate a tracking number, but even though the email contains all these terms, Thunderbird doesn't display it.

Is Thunderbird's search function really this flawed? Have any of you found tools to make it work better?

Thanks in advance for any help or for sharing your experiences with similar issues.

Currently I am using Thunderbird for two e-mail accounts, an imap account with my university and a pop account with my local utility company. The local utility is phasing out their support for e-mail and suggested customers migrate to gmail. I have created a gmail account and successfully added it to Thunderbird. I'm now trying to move my many years of messages from my pop account to my new gmail account by dragging them from one account to the other in Thunderbird. Many times when dragging folders, groups of messages, or even individual messages from my pop account to my new gmail account, nothing happens for quite sometime and then I get an error that the gmail imap server has timed out. Sometimes the moves work great but after a while I can't move anything. I close Thunderbird and come back later to find that I can move a few more things before timing out.

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

I sent an email last night. After doing so I found the email in the sent folder, but that was not the folder I wanted it in so I moved it to the preferred folder. Today when I looked in that preferred folder, it was not listed. I did a search for the email and it was listed as being in the preferred folder. However, when I click on the email, it says it is not available. What happened? It seems that since it is listed as being in the folder in the search, that it must exist in some form still. But how can I find it? That email was a lot of hard work and now I am not sure that it actually sent or not. Plus, I really need it for my own records. I'd greatly appreciate some help.

About 6 weeks ago, I was forced to change my Thunderbird (v115.14.0) setting for my POP Outlook (formerly Hotmail) account to use OAuth2. Per the instructions, I backed up my profile, deleted the account and reinstalled it with the previous profile files, using the server name Outlook.office365.com as directed. I also have backups of the profile under appdata going back several years.

I now find that the only emails from that account are those received within the last 6 weeks. Under appdata\Thunderbird\Profiles..., I see three directories: Outlook.office365.com, Outlook.office365-1.com, and Outlook.office365-2.com, all of different sizes. Also, under localhost, I see an even larger Inbox, Sent, etc. that appear to contain at least one of the missing emails, so I suspect that that is the location of the missing mail.

This is complicated by the fact that I have an email account through another company that also uses the server Outlook.office365.com.

I've tried changing the local directory under the server settings for the Hotmail account to each of the different Outlook.office365.com directories, but I still cannot see the old emails.

Can you help me to retrieve the old emails and place them in the same account? Or failing that, at least make them available in some other way?

Thanks.

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

I received an email from Microsoft saying I could lose emails on my hotmail account if I don't upgrade any third party mail applications to a version which uses "modern authentication methods now needed to continue syncing Outlook Email in non-Microsoft email apps". I'm not tech savvy but do I assume this means I need to upgrade my Thunderbird account to satisfy their concerns and, if so, how do I do this? Thank you Geoff Smith

I just got a new machine running windows 11 Home, I installed thunderbird just two of my email acconts and I can't see emails. The titles are there when i try to view don't get anything. I go back to my windows 10 set up I see my messages. Thank you in advance for your help..

                                                                         Russell

Hi, I'd like to create a filter that uses a list of names or addresses to send emails to folders. So instead of "if sender contains" Political candidate #1 OR Political candidate #2 and on and on I'd like to be able to use a list of some format that contains the same information.

Is that possible?

Otto

I finally figured out what was causing the problem from this, old question.

https://support.mozilla.org/en-US/questions/1411081

I have filters set to auto-forward mail to another email account. Apparently when you have a forwarding filter, it does not add those messages to the outbox.

I would like to export all of the email addresses in a collection of email folders. Some text format would be nice, csv or, even better, tab delimited to pull into a database to summarize.

I'm running on an M1 Mac, Thunderbird version 128.1.0esr.

Is there some utility that can help? Or some way to Applescript it?

Thank you,

Gary