Firefox Community Forum

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or hit refresh, it changes to the latest frame of the video but freezes once again. I have the latest version of Firefox and am using a Macbook. Per suggestions I have found online, I have tried disabling all my extensions, deleting my cache, deleting the Firefox folder in my ~/Library, making sure DRM content is enabled, and uninstalling and reinstalling Firefox altogether. Nothing works. Was hoping to switch over to Firefox since Google Chrome has banned ublock origin, but I keep running into these obnoxious video problems. The same issue also happens on Amazon Prime Video, but only when I press full screen.

I'm trying to help my wife install firefox on her desktop computer, which is right next to mine. Her MAC has an operating system Big Sur version 11.5.1. with 8 g of memory.When I did it sometime ago, it was easy. Now I'm confused as to how to proceed.

Hello, I use Ufile for my taxes. They weren't bad a few years back. For the past 3-4 years they have been a problem with their website not loading properly. They want you to use Chrome (as do more then a few websites). I don't like Chrome for privacy reasons. What do you suggest I do? Load Chrome for Ufile and then delete it. Can you suggest a tax website that works better with Fire Fox? Open to suggestions. Thanks in advance. Bob

When I enter a search term like "Boston hotels map" I'm looking for a map but instead I get a list of commercial web sites that are trying to sell me a hotel room - how do I change this so that I get information, not ads?

Hi, This is Prabhat. yesterday i was working on google meet, and accidentally i clicked my screen sharing blocked. And now if i want to sharing my screen it's not coming, And allow button showing fade. Plz help me i went to solve in permission screen even there showing correct but still not working to show my screen button.

Plz find the attachment to see. Thanks

I donated to AdBlock on my other computer (Firefox) had to uninstall Firefox because it opened up in a tiny window to the left of the screen so In uninstalled Firefox and reinstalled it and now the AdBlock is gone The payment went to their processor "Paddle" the payment is in my online bank statement

Where are passwords imported from Safari saved to in my Mozilla or Firefox accounts?

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I used to be able to save bookmarks by selecting in a dropdown menu where I would like to to save the bookmark. I no longer see a dropdown menu when I go to save a page. It automatically saves the last folder used for bookmarks. It is a little confusing because I have to go search for the bookmark and move it into another folder. I don't know if this is due to an update or if I somehow changed the settings but really want to be able to select which folder I am saving my bookmarks to. Can I change this in the settings?

(sorry, don't know how to find or edit original question) It occurred to me to try reloading firefox, there was an update, & I can download pdf's again. So ignore previous question.

I am unable to open certain sites, like Medicare claims, which I've had no trouble with in the past. I get an error message "To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window." This happened with another site as well. Please advise.

I use a CRM program called Nutshell for email marketing. For the past 2 years, it has worked perfectly in Firefox. As of 2 days ago, images no longer show up in the marketing emails. The same thing is happening in Firefox on both my Windows machine and my Mac. Nutshell told me to uninstall and reinstall Firefox, but that didn't help. If I use the "Refresh Firefox" command, the images show up but only briefly, then they're gone again.

I can use Chrome instead of Firefox and everything works, but I would prefer not to. Any suggestions?

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo! Comments is viewed but upon clicking on Comments, it just disappeared. It happens in any Yahoo! article with Comments. I used Safari to see if I experience similar issue but Safari is able to show/display Yahoo! Comments upon clicking on them. I have no other browser plug-in or app in Firefox preventing Yahoo! Comments from showing, it seems to be a Firefox JavaScript issue.

On our web site we have a page that includes mp3 files, which play okay on Firefox; but on another page on the site with mp3 files, Firefox (including different versions on different computers) produces the error message, No video with supported format and MIME type found." FWIW, other browsers like Safari (Mac), Chrome (Mac and Win), and Edge (Win) all play the problematic files without a hitch.

Is there a fix for this problem that can be attempted by the non-tech types?

I use firefox on mac as well as on my iphone. I am attempting to update the saved address and credit cards on my profile. Using the web browser, I can navigate to settings and see my saved passwords but there is no option to view or edit my saved addresses. The only result shown when I search for addresses is the sync option to change if I am syncing that across my devices but not to change or view it or my saved credit cards for that matter. I am currently on 128.0.3 on my computer. I also have tried to update the address and credit cards on my phone app where I am able to access the saved information and at least see it but there is no option to edit. Tapping or swiping on the addresses do nothing. Pressing and holding will highlight the addresses but nothing will happen. Please help me use this product. I have been on firefox for 10+ years and have enjoyed the offerings but am incredibly frustrated not being able to see or edit my information. Thank you

dom.push.userAgentID 9222cf81d084464d9818890b2d9facde is what i get when i select show only modified preferences. Also my About This Mac says my OS is 13.6.7 and as you can see listed below it says 10.15. something strange is going on and has been for a long time. I deserve my privacy just like everyone else! I have no idea what this could be. Any help would be great. Thanks, Gino