Firefox Support Forum

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until the next time I start Firefox. If I choose Menu->View->Sidebar->Bookmarks and uncheck it the panel will close - until the next time I start Firefox. No matter how the Bookmarks sidebar is closed, it will always reappear when Firefox is restarted. Even if I switch to some other sidebar, Bookmarks will replace it on startup.

I've searched about:config and found no setting which seems to control sidebar behavior on startup.

I assume this is the result of some recent update. Is there no longer a way to permanently disable the Bookmarks sidebar?

MacOS 12.7.5 Firefox 127.0 (64-bit)

I am a web dev and have a user download link to an excel xlsx file. On my own system it downloads fine in Chrome but in firefox ot displays the raw contents. Is this a FF setting?

Hello,

When I open Firefox, it seems like it does not does anything, but then it starts playing a music I was hearing in youtube earlier (like it seems to me that the window is opened somewhere outside of my screen??

If I click a second time in Firefox, then it opens a normal window in my screen as usual, but the other one keeps playing in the back.

I've tried changing screen resolutions, checked that no other monitors were detected, restarted computer,

Not sure what to do next!

Thanks!

I want help to recover bookmarks and password saved on my Firefox browser.

There was a issue with my Windows 11, due to which I was not able to boot on to Windows, hence I don't have the option to export the profile etc. Due to this the only option for me was to copy all the data on C drive through cmd prompt. After having taken all data back, I have reinstalled windows and firefox.

I did some search on the internet to locate the profile files so that I can get back my bookmarks and passwords. However I am unable to locate the same.

Request some guidance and help on this.

thanks Nitin

Installed 127.0 (20240606181944) from http://download.opensuse.org/repositories/mozilla/openSUSE_Leap_15.5/ and since then I've been unable to:

• Close a window by closing the last tab (the last tab X does nothing)
• The toolbar Account icon has nothing under it, have to go via Settings to manually sync and manage account

Searches in Oregon always default to Seattle, even if I put an Oregon city in the search bar

Cannot locate any Oregon businesses or restaurants in oregon

Going to troubleshooting page deletes this entry Don’t know what else I can do

Firefox does not retain email login addresses for Fastmail email webpage.

I have used Firefox and Fastmail for many years and this has never been a problem. When I opened Fastmail previously and placed my curser on the email address box I was always presented with a choice of three or four email addresses. However now I am only presented with the first email address I entered since the Fastmail/Firefox upgrades.

I have contacted Fastmail about this and they suggested it might be a Firefox issue

i have made a major mistake trying to manage my bookmarks i need to delete all bookmarks and restore previous settings but every time i try to delete files or restore previous book marks firefox freezes. i have manged to copy bookmarks menu into other bookmarks and then copy other book marks back into bookmarks menu multiple times. have probably set a record for most book marks as i had over 1.3 million. i have managed to delete a lot of folder but i cant do anything with the ones i left without freezing

Firefox will not run on my desktop as it says its already running. I have uninstalled Firefox & reinstalled it with a fresh copy from the web but the problem persists. I open Task Manager & see Mozilla Firefox appears to be running: "Mozilla Firefox (3)". I end task which stops Firefox opening further but the same thing happens again when I try to open Firefox.

My PC is running Windows 11 fully updated as at today.

Can anyone suggest a fix?

It used to be that Firefox had different containers. I kept separate ones for shopping, banking, Facebook, etc. Now I had to erase my MacBook Pro IOS, and after a few days of trying to use Safari, I installed Firefox. But I can no longer see the possibility of using containers. I found them particuarly helpful when I had more than one account for a certain platform - with containers, I didn't need to sign out and sign in to switch users. It also (supposedly) kept Facebook from tracking our interests. Has Firefox done away with containers? Or have I simply forgotten what they are called (buckets, maybe?). I searched and searched the help articles to no avail. If they have done away with them, why?

By the way, Chrome (which I had to use at work) started offering a similar product and it was also very helpful.

I can't remove the fake "your computer is locked up" message, despite following advice on your and other sites. I even trashed Firefox, downloaded a new one, but on opening it, scam message reappears. I haven't found any solutions in the on-line forums I looked at.

I have the same question as the OP in this post from a few years ago: [https://support.mozilla.org/en-US/que.../1265898#answer-1241526].

I am currently finding that the address bar history search using caret "^", does not always list all the webpages that I have visited, especially if I found the page using the search bar within the site. Is there a way to enable Form and Search History in the most recent versions of Firefox as described in the previous post?

I don't know what happened, I haven't been tinkering with anything. This happens for every video, not just this one. I've also posted my addons as well, in case that helps with anything.

Hi, i have formatted my macbook pro, before i have made a back up with timemachine. I'd like to restore my bookmarks but i can't find it on the back up. I have tried to find on Library>Application support but in this folder there is not the Firefox folder in wich i expected to find the Profile folder.

Hello and good day.

I am a little lazy and i want to open firefox(one window) on my two monitors, i can do this by open firefox then open another tab, then drag to the other monitor, but i want to know if is possible to add a command on the shortcut and do this in one go.

Note: i am using linux mint 20+.

Thanks.

Please help me.

I made no changes to Firefox. It just stopped working. If I click on the icon I get a momentary hour glass, the hour glass goes away, and Firefox never comes up.

If I try to open it as administrator, it comes up but will not accept any web addresses. I can type in a web address but is doesn't go to the site. The screen just stares at me and does nothing.

Both Edge and Chrome work just fine. I have used Firefox for many years. I love it but has just stopped working. I have reinstalled it several times and the same problem occurs.

Mike Manley [edited phone# and email from public support forum]

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Data…” button, checked both “Cookies and Site Data,” and “Cached Web Content,” and clicked “Clear”, and consistently gotten BOTH “Cookies and Site Data,” and “Cached Web Content” down to “0” zero. Recently, I have been unable to “Cached Web Content” to go below “150 KB of disk space.”

         I have NOTHING listed in “Manage Cookies and Site Data” or “Exceptions -- Cookies and Site Data.”
         I have tried reinstalling, but the problem has persisted.
         On the assumption that this is malware problem, I have continued to use Mozzella VPN, but stopped using the program for browsing, etc.  Should I stop using it altogether until the problem is fixed?
         Can you tell me how to get rid of the last “150 KB” of “Cached Web Content”?