Thunderbird Support Forum

My wife discovered today that all email had disappeared from her inbox! She doesn't know how or why and neither do I. She is running Thunderbird 1.15 under Windows 7. I have already tried the Windows restore function on the INBOX and it didn't work. Tried a number of other methods and none worked. In looking around the Thunderbird directory and noticed a bunch of files named nstmp-1, 2 3 and 4. nstmp-4 has this morning date-time on it and viewing it in an editor it seems to be a backup of the INBOX. Is this true, and can it be used to rebuild her INBOX.

With about 60G of accumulated e-mail in several Microsoft accounts, I moved all accounts into T-bird and put most in local folders. This somehow became over 600G in size. Everything works and compacting seems to be getting done since it's been working some weeks now. Yet this ten-fold increase in size is unwieldy and very difficult to backup. Perhaps related, I notice that M'soft's "new" free Outlook app is present and perhaps running on this computer. And all the e-mails I send from my main Hotmail account are listed twice in the T-bird sent folder. About half of the times I start T-bird, I get a message saying that login to server outlook.office365.com with username xxxxxxxx@hotmail.com failed; the other accounts never do this. T-bird offers to retry, but that usually ends with a repeat of the same message. I've learned that if I let it open, with time, the e-mails do appear, though I don't know how or why. I've also been using Libreoffice successfully for months now though I doubt that anything to do with this. T-bird nicely solved the original e-mail oversize problem I had with Microsoft's size limitations and I'd appreciate advice on how to deal with what's happening.

I have an address in my address book that I received many emails from. About a month ago they started going to the bulk folder. How do i get that address restored so i can receive emails from them?

Followed the instructions in the article and cannot send email (SMTP error) "Login to server smtp.office365.com with username xxxxx#outlookcom failed"

Tried a new profile - no change Followed directions for using config editor and deleting two items - no change Could go back to original settings (turn off OATH2) but have to get it working by Sept so might as well slay the beast now.

Mark

My son has a Hotmail account that he accesses (of course) in Thunderbird. Yesterday he received an email from Microsoft that seems to suggest that he will not be able to use Thunderbird to access this account after 9/16/24. Is this true?

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally between 500 - 600 MB

Hi,

I used to compose my mails in the Montserrat font because my website is also in that font. Now I notice that the font is no longer available in Thunderbird.

Is there any possibility to import a font in Thunderbird?

Kind regards,

Olivier

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

Could I recover my message on thunderbird when I ever Setting : 1. Local Folder 2. Disk Space 3. Delete Message for 14 Days

I choose wrong setting, and my all of my message last 1 years have been gone Could i get my messages back? and where I can found the back up?

Right now I'm using 3 different email accounts on Thunderbird. All 3 of them are Office365 accounts. For some reason, 1 of the 3 accounts is prompted at least once a day, sometimes twice a day, to enter my password on the Office365 website popup that is used with the OAuth2 authentication process. It's very irritating, all 3 accounts are Microsoft Office business accounts. What would be the reason why it needs to authenticate daily? Is there no password manager to do this automatically once it's been entered once? Can I pick a different authentication method? What is the correct change to make so I don't have to keep typing in my password every day?

I have over 35 email accounts, which I use Thunderbird to collect. Love Thunderbird for well over 2 decades!

I am wanting to have 2 of my email addresses to be downloaded before all the others. I have indeed successfully "moved" these 2 accounts to the top of my account list (Shift and mouse). However they are not downloaded in the order of the account list.

How do I accomplish this? Is it possible?

I created a ticket, and it auto-responded to run this by the Volunteer Community. I really want this to be handled by support, but welcome anyone to give me a solid answer.

Mark Robbins

We had a storm and now email doesn't work. We are a business and have to have email. I've went in and changed the Mozilla password and when go back to email it won't accept it. Emails aren't coming through. Can't sign in. What do I do?

Hello. Some of my messages are not displaying in text or HTML as they should. I have tried changing settings to solve this but setting as Automatic or HTML or text, nothing solves the problem. I shall paste a partial email so you can see what I mean (I have deleted personal information):

--=_af7feabd2a6b651b4d3d6af10b5cde55 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit

Dear James,

Thank you very much for placing an order with Rollercoaster Records!

Here are some order details for your reference:

Order Number: 5066

Detailed Invoice:

View

Date Ordered: Wednesday 26 June, 2024

Here is the list of products on your order:

       Product name
       
       
       Model
       
       
       Qty
       
       
       Total (inc)
       
          
           
                       
                     
           
           CRICKETS - The Alternative "Chirping" Crickets- Mono, Stereo & Remixed 
           
           
           RCCD 3081B
           
           
           1
         
           
           £12.00
    
       
         

This is the summary of your order with us:

           Sub-Total:

           £12.00
       
         
           Zone Table  (Royal Mail):

           £7.50
               
           Total:

           £19.50
       

As per your instructions we will deliver your order to the following address:

This billing address will be used for the invoice:

You have chosen the following payment method:

Your special instructions or comments were as follows:

Once again, thanks ordering from us! We will be in touch in due course to update you on our progress with it.

Please don't hesitate to contact us at  should you have any questions.

Kind regards,

The team of Rollercoaster Records --=_af7feabd2a6b651b4d3d6af10b5cde55 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

<a href=3D"https://www.rollercoasterrecords.com"></a> = Rollercoaster Records - thank you for your or= der 5066 from 26 Jun 2024 26 Jun 2024 Dear James, Thank you very much = for placing an order with Rollercoaster Records!</= </p> span> <p>Here are some order details for your reference: <p>Order Number: 5066 Detailed Invoice: <a href=3D"https://www.ro= llercoasterrecords.com/account/history-info?order_id=3D5066">View</a> = Date Ordered: Wednesday 26 June, 2024 <p>Here = is the list of products on your order: = </t= r> <t= d class=3D"image" style=3D"vertical-align: top;width:100px;border-top:1px s= olid #e0e0e0;padding:5px 10px;"> </td> = <td class=3D"name" style=3D"font-size:14px;vertical-align: top;border= -top:1px solid #e0e0e0;padding:5px 10px;">CRICKETS - The Alternative "Chirp= ing" Crickets- Mono, Stereo & Remixed </td> = <td class=3D"model" style=3D"font-size:14px;text-align: center;vertical= -align: top;border-top:1px solid #e0e0e0;padding:5px 10px;">RCCD 3081B</td>= <td class=3D"qty" style=3D"font-size:14= px;text-align: center;vertical-align: top;border-top:1px solid #e0e0e0;padd= ing:5px 10px;">1</td> <td class=3D"price= " style=3D"font-size:14px;text-align: right;vertical-align: top;border-top:= 1px solid #e0e0e0;padding:5px 10px;">=C2=A312.00 Product name Model Qt= y Total (inc) </span></p> This is the summary of your order with us: = = Sub-Total: =C2=A312.00 Zone Table  (Royal Mai= l): =C2=A37.50 Total: =C2=A319.50 As per your in= structions we will deliver your order to the following address: James = Stathatos 18 Country Club Drive Red Hook NY 12571 United States= This billing address will be used for the invoice: James Stathatos 18 Country Club Drive Red Hook = NY 12571 United States You have chosen the following payment = method: PayPal Express API v2 <p>Your spe= cial instructions or comments were as follows: <p>On= ce again, thanks ordering from us! We will be in touch in due course t= o update you on our progress with it. <p>Please don't hesitate to co= ntact us at  should you have any questions. <p>Kind regards, T= he team of Rollercoaster Records Copyright © 2024 Rollercoaster Records Ltd. <a href=3D"https= //www.oscommerce.com">Powered by osCommerce</a>

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