Thunderbird Support Forum

Hi,

I've downloaded T-bird on two computers- a windows platform and a mac. It works find on the windows platform, but on the mac, while it appears to have populated from my email account (IMAP) with no issues, the search feature always returns nothing. On the windows computer, it works fine.

If relevant, it's open on both computers at the same time, but that doesn't seem to cause any issues, as they're pulling from a web-based email account.

Any ideas about how to make the search feature work on the mac? I search for words or names that I know are there, but the results are always empty. It's important, and I need to get it up and running quickly.

Thanks in advance!

Hi, I added this https://packages.gentoo.org/packages/added.atom and in Thunderbird I do not see the summary tag data :(

Is it expected?

Hi,

I repaired my inbox yesterday. I had many messages still in that inbox but after the repair I only see 5 messages. I looked in the directory my profile points to for my email and can see a large Inbox file - but I also see a very small Inbox.msf file. It is almost like the process of rebuilding is pointing to another Inbox file. See the picture attached.

I even tried to take a previous copy of the Inbox.msf file from a backup (it was 800 kb). I deleted the old Inbox.msf file and replaced with the larger 800 kb file. When I opened Thunderbird, it started to something: "Building summary file for inbox" and about a minute later those same 5 emails show - instead of the full Inbox I would have expected.

Is there anyway I can re-associate the Inbox.msf file process rebuild/repair to the correct Inbox file (the one that is 737 meg in this case)? I sure would like to get my inbox messages back (and file them away i/o leaving them there vulnerable to this kind of problem in the future).

Thanks in advance,

Patrick

Outlook email accounts are duplicating and asking for passwords which are in the password manager. T/B does not accept the entered password. Gmail accounts are also duplicating and adding weird passwords. Just started last week. Probably has something to do with the new Microsoft Authorizarion rules. It is a mess. I have been a lifetimme used if Mozilla and Thunderbird.

Not always, but frequently when I delete an email from an inbox, the other emails are hidden for awhile. This occurs whether I am pressing Del while the email is visible, or pressing Del with the email selected in the Inbox. If, however, I immediately open another folder and then re-open the inbox, all emails are instantly visible. Am I doing something wrong, or is this a "feature"?  ;-) Regards, Dave

have been using Thunderbird mail for about 3 years. It’s template selected the incoming and outgoing servers and ports etc..successfully. I've been connecting to Prodigy mail/ATT I had to change the battery and it doesn't work anymore. Can you help ???it checks the password until it shows an error message that the servers password or etc are wrong. I know the password is right since I can log in directly. Messages :

1- Configuration found in ISP Database

2- Checking Password (for a few minutes

3- Unable to log in at server..probably wrong configuration username or password

4 then nothing

Worked great before battery change

I received a notification from @hotmail and @live that I won't be able to receive or send mail after Sept 17th without taking action - what steps should I take when I don't have Microsoft Office 360?

Why won't Thunderbird send emails when connected to NordVPN? I have spoken to Spectrum and NordVPN and both of them have suggested that Thunderbird is the issue. I have confirmed that my SMTP settings are correct. I can send and receive from the Web client's site. I have turned off NordVPN and the sending process works as expected. However when I turn NordVPN back on, my outgoing emails are blocked.

Hello, When sending a message from my gmail account within TB, I would like to automatically attach one of my other adresses as bcc: . How can I do that ?

As an alternative, is there a way to automatically copy the message in my sent folder in my gmail account to my local sent folder ? Using a filter perhaps , but I have been unable to create a filter that operates on the Sent folder.

Thank you, Alain Damlamian

Hi, I just reopened Thunderbird after my computer was shut down automatically after a Dell firmware update. I had 15 email tabs open before this -- things I wanted to go back to or that reminded me to do something. They are now empty! I have gone into Troubleshoot mode a couple of times and restarted Thunderbird. I've also checked the "remove addons (or something like that)" check box. No luck. Can someone out there help? I'm going to try restarting my computer now. Thanks!

Whenever I select an email in my Inbox which has attached files (of any type) i get this pop-up, one for each attachment. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-07-02-00-10-20-f3ab8a.png This has only been occurring since I updated to Ubuntu 24.04 and Thunderbird 115.12.0-2 If I click on the "Find more in Software" button I get a message 'Failed to execute child process "Gnome Software" (No such file/directory)'. I have searched for a solution but can only find a reference which suggests that the problem has something to do with Evolution, (the file handler, not Darwin's theory). Any suggestions? Cheers Ian

Using TBird 15.10.1 64-bit on my Windows 10 desktop system, I find under Tools | Address Book a down arrow to the left of Personal Address Book; clicking on it displays all my created address lists, which are available when I compose a message to send.

Using 15.10.1 64-bit on my Windows 11 laptop, the down arrow does not appear and I have no access to those lists.

Am using IMAP on both systems. Tried importing lists as a CSV file; no effect. How can I get access to my address lists on both PCs?

I was looking for an email I expected to find in my Inbox, and found that a message filter was applied to move it to another folder. I can see the filter log entry for this action.

This filter consists of 9 specific email matches ( From "is" ....); the message that was moved is NOT in this filter list.

When I moved the message back to my Inbox, it was moved again.

Any ideas on how to stop this happening? Can I even trust filters?

I recently deleted all my filters as I was not sure they were working correctly, and recreated them carefully. I currently have 10 filters, a few are one off created from a message, and none have more than 10 matching requirements.

I have attached an image of the filter at issue, and here is the filter log entry:

[7/1/2024, 9:40:07 AM] Applied filter "Bad Shopping" to message from grandrr@olypen.com - [RW] RW Potluck Tuesday July 2 at 7/1/2024, 9:19:44 AM moved message id = faecf27e13e90b655df9ff49ee14a5ec@olypen.com to imap://sjstowell1000%40gmail.com@imap.gmail.com/Good Causes & Bad Shopping

Why? Actual bug? DB problem?

I have done a custom install of TB on D:\ drive, moved Profiles folder to D:\, verified that account settings/server settings have local directory pointing to D:\ drive.

Can I delete all TB files on C:\? TB still *seems* to be using those files. I really need to free up space on C:\ - tiny drive filled with Windows OS, huge D:\ with nothing on it.

Thank you for your time and attention!