Firefox för iOS Support Forum

i’m not sure how to explain this. on only one site (arstechnica.com) the page displays odd coloring and freezes if sorted by votes, and as of today, if selecting the next page. it’s truly bizarre. other browsers don’t do this, only ff. i prefer ff though and would appreciate your help, thank you.

When firefox updated all of a sudden when I go to youtube sound will not play. My music has sound, when I go to chrome and safari youtube has sound. I have done everything in your help section (Not blocking - allowing audio on all websites etc), clearing cache and cookies and restarting - still no audio

When I am opening a link in outlook to something on the web it will not open it in Firefox but if I change my browser to safari it will open it up . This used to work but now it doesn’t. Why?

Hello,

I have successfully switched from chrome to firefox, installed all my extensions and transferred the bookmarks. However, I noticed that credit card details to not autofill when I try to purchase something which is a dealbreaker for me. After some research, I learnt that this feature is somehow limited to some countries (US, Canada,...). While I was able to update this by ading my country to the list in the Desktop all (following https://superuser.com/questions/1694712/how-do-i-enable-credit-card-autofill-feature-outside-u-s-and-canada), I am unable to access the same setting in the mobile app.

Could someone advise how to enable credit card autofill in the iOS app? For clarity, this works in the Desktop app so the details are there. It also works in chrome on iOS so I don't really understand why chrome can do it but Firefox mobile can't...

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service does not work as expected: the settings reset each time you restart the app.

How to get DuckDuckGo settings to persist across sessions in the app?

Sometimes randomly, but happens often when using EBay, clicking on link opens to a new blank tab. The tab lists about:blank. Sometimes the link will work after a couple tries, but sometimes can take more than 5 times to get the link to open. On some sites it can happen randomly, but it’s pretty repeatable while using eBay. I have deleted the app from iPad, did a hard reset, and reinstalled the app, but there is no difference in behavior. Behavior started with the most recent Firefox iOS update. Firefox iOS, Firefox 124.0 (39709), iPad iOS running all latest versions and updates as of 03/24.

Since the last update (123.4) I have this behavior in both iPadOS and iOS: when there's a link that opens in a new tab, most of the time the new tab will open an about:blank page instead of the actual link.

I noticed this happens as I use the browser more: if I force close it and reopen it, the links will usually load OK for the first 1-4 sites, but after a period (or loading a "heavy" site la Facebook) I can reproduce the error 90% of the time.

Happens on iPad Air 3 and iPhone 13 mini.

Here's a screen recording of this behavior: https://share.icloud.com/photos/0289O_mRO-taFjm4tcOH3bAtQ

I'm having the same problem as this guy.

I have a large number of open tabs in Firefox on my iPhone, a mixture of old and very old. I've been trying to go through the tabs and deal with them -- in some sense they are all todo items that I left open at least semi-deliberately.

If I tap on a thumbnail to load a tab, Firefox instead loads a blank page. If I tap the address bar after that, Firefox loads the new tab page, not the site corresponding to the tab that I selected. If I tap and hold a tab's thumbnail, Firefox crashes.

It was the case temporarily (possibly a bug) that some of these tabs would place a TLS failure icon in the left of the address bar when selected, while the blank page was displayed. Tapping on that would display the tab title, but not the tab URL. No longer is that TLS failure icon ever visible.

Since updating Firefox to 123.0 several features are no longer working on my Apple iPhone using iOS 16.7.7 The recent update to 124.0 has NOT corrected the issue...

The most troublesome is; getting links in email to open in the browser, Firefox is my default browser.

Links continue to function if I use Safari, DuckDuckGo or Edge... I have selected Safari, as my default browser in the interim and I don't like it, so HELP !!!

Hi @all, Such quite a while, Firefox almost constantly crashing when closing a or better the last open tab. Tried a support hint and deleted cache and everything and after that it worked for a few days and then it coming up again. When it happens, and I restart FF and try a logged in page directly, I.e. Facebook, FF doesn’t recognize my signin. Closing the tab, waiting a moment, restart the page again and everything is fine. Really don’t know when this behavior begun, but it is really annoying. I face this problem on 2 different iPad Pro. The newer one from last year with an M2 processor and an older one with an Axx don’t know which one exactly. What’s the matter with that? Kind regards Frank

[With ~Ff 123?8 and now 124 installed on iOS 17.3 platform updated a couple weeks ago from iOS 15.+ on my iPhone XR]

  For couple weeks , following any external link/reference, such as all 'unsubscribe' links from Apple Mail messages, Firefox opens but homepage rather than to the link/url argument (and url field shows blank, not display the extrrnal link's url address in url input box.
  Support history shows an identical problem in Ff ~117 reported (Aug '23, I think)   (if the condition of Firefox not currently running is same, which I haven't yet been able to determine) and apparently resolved then ( 2 replies, but thread is not visible because FF Support has it recorded as "Archived").

Since a while, when I click on a link in a Google search result, the link opens in a blank tab (about:blank). Opening the link via the context menu "open in new tab" works without any probem. This happens on a iPad with iPadOS 16.7.6 with Firefox 124.0 (39709). FF is set as standard browser. Does not happen in Safari or Chrome.

Hi,

For some reason I don’t have the option to add payment cards on my browser using the latest version on iOS.

Can someone explain or help me achieve this as it’s pretty annoying having to dig my card out or switch to safari.

I’ll use the example of movie times. In the IMDB app you can pick movie times, that link sends you to my web browser (Firefox) which opens to the homepage, but that’s it. It doesn’t do anything else, it doesn’t even attempt to open a page. It’s been happening for a while. What am I doing wrong g?

my colors do not display correctly on all websites on my iphone please help i want to keep using browser i already tried taking off enhanced privacy and cleared my cache but some sites are still missing colors

I honestly don’t khow to describe this, but when I open YouTube, there’s a random chance for it to redirect me to the YouTube app and to add insult to injury, signs me out of the YouTube site on Firefox too… I have no idea how to fix this, I tried everything I could think of