Firefox Support Forum

Hi, I have had an issue for a couple of weeks now, very annoying, when say in excel or intellij, I am pressing the tab button, and for example, it doesnt indent as it should 4 spaces, instead it goes outside of what I am working on, and goes to firefoxview in top left, and if I press tab about 10-12 times, after this specific and exact sequence, it will end up back in excel for example, in the correct place, and then will work properly, but only after it has completed the first 10-12 steps. It is not specific to one laptop, but also applies to desktop, both are apple, one laptop is 9 years old desktop is newish fwiw.

Tried resetting keyboard to default settings on both etc, no change.

Help appreciated.

I have 2 laptops (Macs) and want to Merge the bookmarks on the two. I can only find ways to copy one to the other, but then it overwrites what is on the laptop the bookmarks are being copied too.

Thanks

This spring, I noticed I couldn't use Firefox with OpenSRS... my controls inside the portal don't work in FF anymore. Today, I see my controls don't work in SiteGround, and that's my livelihood and how I manage sites. What gives? These changes drive me to Chrome, where the sites function. I want to be loyal to Firefox, but these problems drive me away from it in frustration. Sincerely, morganamaine16

Whenever I attempt to enter my bank account (Maine) I receive a "security message" and when I click to have my phone contacted in order to receive a pass code, the phone NO LONGER rings like it used to.

What is the problem?

I now have to use Microsoft Edge in order to get into my bank account.

Thank you!

When designing in Indesign, I go to Adobe Fonts.com to activate fonts that I want to use. All the font's look the same as default. How do I get the font to display on Firefox browser. Fonts do display correctly when I use Safari.

bold textI am a longtime Firefox user and it has been excellent. Firefox is my browser. For approx. the last 2 weeks it takes about 10 to 15 minutes to load my outlook for my emails. I have reloaded Firefox and the problem remains. I downloaded Google Chrome and set it up as my browser and Outlook and my emails load instantly. What is the problem with Firefox?

Hello,

Since some days I can't upload or download anything using Firefox. Right-click on an image and click "download" - nothing happens. Right-click on a web page and click "Save Page as" - nothing happens. Try to upload a file to DropBox or Google Drive - no popup appears, no error message, no response whatsoever. Opening the downloads list in the browser and trying to open the folders where I had previously downloaded things (when downloading was still working) also has no effect - the folder does not open on the desktop.

So apparently the problem is some kind of broken interaction between Firefox and Ubuntu (Nautilus?)

Downloading and uploading works normally with wget and Chromium.

Steps already tried: - Resetting all browser data - Refreshing the browser - Activating troubleshooting mode

Firefox: 113.0.1 Snap canonical-002 1.0 Ubuntu 22.04.2 LTS

All of my other bookmarks are accessible as normal. Previously my links to www.legislation.gov.uk worked normally but two days ago the link (and sublinks to specific legislation, which give different line and column numbers) has received the following error message

XML Parsing Error: mismatched tag. Expected: </link>. Location: https://www.legislation.gov.uk/ Line Number 32, Column 128:

Hi Firefox won't stick to the taskbar after a reboot of the pc. And it is also showing that it likes that it is install even after a totally clean re-installation of it.

I have been trying all afternoon and no matter how fast I am, I am getting this message.

Document Expired

This document is no longer available.

The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

When I click Try Again, I get logged out of the website I am on. What am I doing wrong? Is there a way to extend the time so I am able to reasonably enter the data into the form and not have it time out. I was able to the enter this information in the past without a problem.

The website is https://www.mysynchrony.com/ and I select one of my accounts and I am trying to add a bank account and I am unable to do so. Please help.

I have just got a new laptop which I am setting up. I want to sync Firefox accounts. The main email for Firefox was deleted by BT when I moved to BT residential from Business (I had no choice) I have ended up with a new account because of this and can't sync my computers as the older one has the old non existent email and the new one has the new email! Any suggestions?

All of a sudden I can't open the Chase bank website on Firefox. It works fine on Edge. Please fix this. I have had other issues with you browser and certain websites. I like Firefox, but this has become a widespread problem. I wish you would fix your issues. I also have a problem with the DailyWire site.

Hello all,

I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, when I start the video there is (as is normal) one 'Speed' and one 'Quality' button, but then every second these buttons start to multiply. This happens only on some websites - for example, it does not happen with normal videos on YouTube, although it happens on YouTube Shorts sometimes.

This is my first question on the Mozilla Support page, I thank you in advance for your help and I hope I follow the community guidelines. Please feel free to leave any suggestions or feedback concerning how I should proceed for asking for help in the future.

for some time I've noticed this loss of frames when watching YT videos and YT notification drop down is activated. MX 19 Linux desktop MX 19 Linux laptop

I haven't seen any posts on this issue via search

Is this a driver, plugin, .. issue ?

Years ago the find bar was located at the top of a page. The somewhere along the line it was moved to the bottom.

Some good guys realized that's a problem for some of us and came up with code to put into a .css file. That was in 2017/18

The code has worked until last week ~2023/05/15.

Now the find bar is firmly planted at the bottom of the page...very awkward place for me. Makes edge look like something to consider as their find bar is still at the top.

I've check the code and no problems...I say it appears firefox is no long allowing this customization code to be used.

I've checked the knowledge base and the same articles from 2017/18 are still there...and the solution no longer work.

Does anyone have any suggestions? I hate traversing from the top to the bottom to do my work. The find bar at the top really made it convient and easier to do my job.

thanks for any help.

When I try to upload a file through Google chat, Firefox crashes on the image preview of a file that is selected. When I restart Firefox, it uploads fine on the first attempt. If I continue to upload images, Firefox crashes again. This has been happening over the past few weeks. I'm using a mac desktop and Firefox version 113.0.1 - is there a way to disable the image preview when uploading files? Thanks in advance.

This again!

This was resolved about a year ago; now the problem is back, as of updating to Firefox 113.0.1 this evening.

Initially post-update the close tab button was in a weird, random place on the tab bar. I have adjusted the margins to put the button back where it's supposed to be!

I changed :

.tabbrowser-tab .tab-close-button {
  opacity: 0;
  margin-left: -4.5px !important;
  margin-right: 2px !important;
}

to:

.tabbrowser-tab .tab-close-button {
  opacity: 0;
  margin-left: -4.5px !important;
  margin-right: 35px !important;
}

to move the button back onto the left. That may seem like a drastic change but that's the lowest value I could find which produced the result I want.

However, it's not quite the result I want! As of updating to 113.0.1, the tab title itself now disappears altogether on hover.

I have tried to correct this in CSS using the .tab-text and .tab-label attributes, but without any luck so far.

Can anybody help me with this, before I'm forced to downgrade to Firefox 112?

Better yet... how about we just make this an option in Settings, as it should be?!

Firefox is using a massive amount of ram for an unspecified task, simply defined as "GPU" is the baked-in task manager. The attached image is after a fresh reboot, with Firefox consuming about 8 GB more than it reasonably should, with only three ish tabs loaded.