Firefox Support Forum

Hi! please help me lmao i'm not sure wtf is going on. I recently (as of a week ago) had to wipe my pc and reinstall windows 10 after a botched update. So i installed firefox on a practically new pc. thing is... when i turn it on, i get this baby in my taskbar (see image): right under the pinned firefox and thunderbird logo, i get a really scrungly OLD (and i mean OLD) firefox logo. clicking it opens nothing. hovering over it shows a preview of a blank window with a random string as title. clicking it only opens a second blank window with nothing in it. eventually when windows finishes starting up, it closes itself. i'm scared it might be a virus. help? how do i make it stop??

I'm running firefox 117.0.1 on windows 10 home single language 1903 (sorry if that's wrong, i dont know where to check otherwise)

On my work laptop, I disabled "Recommended by Pocket" to avoid distractions.

On my personal laptop, that setting is already enabled. But I never see any stories recommended by pocket when I open a new tab. What can I do about this?

I use 50+ Add-Ons on Firefox. I would like see all the Add-Ons I gave permission to work in Private Mode, all in one page. Is there a Settings page that shows all Add-On permissions to shown in one place?

So far I've been clicking on each Add-On, one by one. It becomes very tedious to manage them when you have no other choice.

Thanks, Cheers!

Same as the question.

The display shows some icons on the last tabs I opened but it seems only some basic website layout is loaded but all the details are gone. Like text, button borders, even the exit, fullscreen and minimize buttons. I have seen that this has been an issue for quite some time before so I am looking if there is a fix or a workaround. I have and Nvidia graphics card and drivers if that means anything. And my swap file is 20 GB and my RAM is 16 so the space shouldn't be a problem. It gets fixed when I turn off Firefox but not when I refresh tabs.

The crazy thing is that when I take a screenshot inside firefox (with firefox integrated screenshot option, like when I press right click and then take screenshot. I can see the text so it seems like it is a display problem but this only happens with firefox and not other apps.

Appreciate all the help. I will ask of ubuntu formums next if I don't find a solution here.

Thank you all for reading and answering!

I use the NVDA screen reader to read aloud the contents of applications on my computer.

If I open a PDF in Adobe Acrobat, the screen reader will read aloud the content of the alt text associated with each image. When I open the same PDF in Firefox, however, the screen reader is evidently unable to recognise the presence of alt text; therefore it remains silent when it reaches an image - it's as if there's no alt text to be read.

Can you please clarify: is there a way for me to configure Firefox (either in the settings or in about:config) so that alt text in PDFs will be recognised by screen readers?

Hey!

For over a year some webpages show up blank in my Firefox browser. They all work fine in Inkognito/private windows.

I have tried emptying cache etc. Running Ventura 13.6.

One page recently stopped working and show: Application error: a client-side exception has occurred (see the browser console for more information).

www.pinterest.com is completely white.

Facebook.com shows up fine but does not work properly.

Any instructions on exactly what to do?

I'd really like Firefox to use my X selection buffer, or, if that's not possible then stop supporting shift+insert because the inconsistency is jarring.

In a terminal I highlight then use shift+insert to paste, but when use shift+insert in Firefox it pastes my copy buffer rather than my selection buffer. So I copy something from the web, then use shift+insert in my terminal because I'm used to that now, and I paste the wrong thing in. And I highlight something in my terminal, switch to Firefox and use shift+insert to paste it, and it pastes the last thing I ctrl+c'd.

If shift+insert did nothing in Firefox then I'd get used to it, but the switching back and forth is something I stub my toe on every day. Does nobody else feel this pain? Please fix it!

I'm having a lot of frustration trying to edit the shortcuts in the New Tab page in any kind of smooth and easy manner. While I recognize that having sync turned on means that Firefox destroyed my pinned shortcuts on this PC when I logged into Firefox on the new PC I am setting up, it's incredibly inconvenient, and the lack of options in regards to editing makes replacing all of it really, really awful. I have no ability to see the history of my shortcuts, nor can I save configured shortcuts and restore them should an improper sync destroy my previous settings. If I want an empty tile, I have to go through and repeatedly dismiss everything from my history to stop more of my visited websites from replacing said tile. Is there something obvious I'm missing here? If not, is there any kind of way that more customization options for New Tab shortcuts might be suggested?

When searching queries, this error will come up; however, when searching full length URLs it works and sends me directly to the website. I've looked through the Q/As and they all recommend clearing cache/cookies and messing with the history settings to resolve the problem. However, after doing all that and messing with other settings I cannot seem to understand why this started to happen.

When in private browsing mode it works fine and I can ask whatever and I receive all the possible websites to click on. It's just on normal browsing that I receive the error message. Am I going to need to just uninstall Firefox and reinstall to fix this? Or maybe there's something else I can try out. Thanks!

Error in Question: The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

I have followed the steps in the "Prevent Firefox from starting automatically" article: https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window

But Firefox keeps starting automatically when I restart my computer. Attached is an image of how the settings are now.

What should I do? This is a bit annoying. I don't use Firefox as my main browser but I work as a customer success manager for an online platform and always need to do some tests on Firefox, but I don't want it to start automatically when I turn on my computer.

I'll for instructions.

Thank you

I have clicked the 'always ask where to save download' box, but the save files to downloads is still active. How do I get it to ask me where to download to every time?

Hi,

I'm on Arch Linux and use uinput to create key events. It works reliably for >12months in all applications and under all circumstances except in Firefox where some key events are skipped non-deterministically. My test case is:

in a text field, emit `<ctrl down>a<ctrl up>123456789987654321<left>...<left>` with 9 times `<left>`. Sometimes a 9 is missing and sometimes the cursor is further to the right than expected.

This happens every 8th try or so, which is too frequent to not break the user experience.

What I have tried: - multiple PCs (2 with this issue and 1 without) - Troubleshoot Mode - `window.onkeydown=(e)=>console.log(e)` (events are missing)

Since I've only ever seen repeated characters/keys disappear and never when writing manually, I would guess there is some kind of event cleanup algorithm kicking in. (the events are emitted without any delays)

I would really like to fix this issue because Firefox is my favorite browser. Any idea how to track it down?

Maybe related: https://support.mozilla.org/en-US/questions/1363234

Been perfect for years. However, recently (2/3 months) when attempting to make a purchase online using my normal bank debit card, I am sometimes asked for verification. On entering the "Correct" details and the "Correct" PIN sent to me by my bank, the verification will not work. I have had several long conversations with my bank who have established nothing is wrong either with my banking or their system. Their investigation shows the problem lies with my browser ie. "Firefox". This is causing me untold misery and prevents me purchasing online with my bank. I have no idea how to find the issue or certainly how to fix it. Otherwise my pc is working just fine. Windows 10. I really hope you can throw some light on this. I suspect it has occurred since a Firefox update was installed!!!! William Burns

using ver 117.0.1 on LinuxMint 21.2 all website and search engines work well, only can't use DuckDuckGo, get error message: "Firefox has detected that the server is redirecting the request for this address in a way that will never complete

Please help

Hi, My computer was having some issues and I thought that I transfer everything to a flash drive to transfer my information to a new computer. Come to find out it didn't transfer over to the flash drive. So everything is lost. My book marks and my saved web sites and passwords to them. I was wondering is there any way that you can help to retrieve them?

Just curious, how long does it take to get a firefox upgrade/update through Microsoft store? Firefox 118 came out on 9/26/23 and is nowhere to be found through the Microsoft store a day later on 9/27/23.

I can't change the name of one of my firefox profiles. I have an error where the name is too long and it cannot be changed. Is there any way to do this other than creating a new profile and deleting the old one?