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firefox randomly goes blank / white / black

Hi everyone, I am using a ThinkPad with AMD Ryzen 7840u and the integrated radeon 780m gpu (Windows 11). Via a Lenovo docking I am connected to a screen with resolution … (läs mer)

Hi everyone, I am using a ThinkPad with AMD Ryzen 7840u and the integrated radeon 780m gpu (Windows 11). Via a Lenovo docking I am connected to a screen with resolution 3440x1440.

Sometimes when using firefox, all browser windows suddenly go blank (white/black screen). It mostly appears when a video is playing (e.g. the website from framework laptop (https://frame.work/at/de/products/laptop13-diy-intel-ultra-1) causes the issue very reliable... In the screenshot attached this website was running on the right side of the screen.

I tried the different drivers, the official ones from Lenovo and the latest from AMD over several months now. The issue appears on both driver versions, sometimes more sometimes less. I also tried several troubleshooting methods like resetting firefox and so on...

When I do click into a blank browser window the window comes back to life. Sometimes I have to minimize and maximize all windows to make them viewable again.

Any ideas how to get rid of this behavior?

Frågat av gamebird92 3 timmar sedan

userchrome.css

Trying to recover from a hard drive crash. Had to buy a new desktop with Windows 11 Pro (looking to be a bad move). I downloaded/updated to Firefox 126.0 (maybe also look… (läs mer)

Trying to recover from a hard drive crash. Had to buy a new desktop with Windows 11 Pro (looking to be a bad move). I downloaded/updated to Firefox 126.0 (maybe also looking to be a bad move).

Have my last "working" userChrome file (it took me weeks to perfect this to my needs).

I am looking for: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

but there is no "AppData" folder. And there is no existing userChrome.css file, anywhere!

Is the functionality I am looking for a thing of the past?

Is Firefox not completely supported by Windows 11?

If so, what is the last version of Firefox that will still support userChrome.css?

Frågat av AIVAS 2 månader sedan

Senaste svar av cor-el 9 timmar sedan

firefox no scan

my best search site is firefox used it long time started as month ago will not scan says address looks wrong or suspicious and does nothing can you help, memory cleared m… (läs mer)

my best search site is firefox used it long time started as month ago will not scan says address looks wrong or suspicious and does nothing can you help, memory cleared many times nothing helps it seems to affect google also

Frågat av JKP61648 10 timmar sedan

Senaste svar av cor-el 9 timmar sedan

location and language

I am traveling in Mexico, connected to a network. I dont speak spanish but my laptop/firefox and at&t mobile phone now do - ONLY Spanish. How do I reset so doesn't au… (läs mer)

I am traveling in Mexico, connected to a network. I dont speak spanish but my laptop/firefox and at&t mobile phone now do - ONLY Spanish. How do I reset so doesn't automatically pull every website up in spanish?

Frågat av jacquie4 10 timmar sedan

Senaste svar av jscher2000 - Support Volunteer 10 timmar sedan

Firefox updated to 127 even though I indicated not to

I first mentioned this in r/Firefox, and was asked to re-post here. My FF just updated to 127.0.1 even though I have "Check for updates but let you choose to install the… (läs mer)

I first mentioned this in r/Firefox, and was asked to re-post here.

My FF just updated to 127.0.1 even though I have "Check for updates but let you choose to install them" and told it to wait. This was on a Windows 11 box. Everything seemed fine, but then one of my tabs crashed. I selected the reload tab option, at which point it informed me it could not load the tab because a background update had happened and I was now required to restart Firefox.

I'm not certain what version of FF I was on, I believe it was either 126 or 126.0.1.

Now, to be completely fair, I cannot with 100% certainty say that I clicked on the update later option. That said, as I _did not want to update then_, and I have put off the update before, it seems unlikely I would have made the mistake, but I wasn't recording everything I did so I can't play it back and prove it. My initial reaction was to associate it with the tab crashing somehow, as everything was working as expected right up until that moment.

Thanks

Frågat av pobox3 3 veckor sedan

Senaste svar av pobox3 10 timmar sedan

keyword for bookmarks on "bookmark this page"

Hi. I have a question. Can i add a keyword to bookmark pages instantly. What i mean by instantly is when i bookmark a page can i add a keyword instantly without going to … (läs mer)

Hi. I have a question. Can i add a keyword to bookmark pages instantly. What i mean by instantly is when i bookmark a page can i add a keyword instantly without going to the bookmark saved location and then edit it and add it from there. I just want to press crtl + d ( bookmark shortcut ) and then when i do that i can add a keyword without the need of going to the saved location of the bookmark.

Frågat av neL 11 timmar sedan

Firefox Crashes

Since the past 2 days whenever I try to upload a document on any website my FireFox crashes and stops responding. Upon Further investigation it turns out this is only hap… (läs mer)

Since the past 2 days whenever I try to upload a document on any website my FireFox crashes and stops responding. Upon Further investigation it turns out this is only happening on the Downloads folder. I havent changed anything in my computer. No new software, No windows updates. It just randomly stopped working last night .

Frågat av Pranit Sehgal 12 timmar sedan

Senaste svar av Paul 12 timmar sedan

sites are automatically signed out

Just moved from win 7 to win11. Pity me. Used sync prior to using FF on 11. Sites I remained signed into with 7 now have to be signed in every time with win11. Even if Fi… (läs mer)

Just moved from win 7 to win11. Pity me. Used sync prior to using FF on 11. Sites I remained signed into with 7 now have to be signed in every time with win11. Even if Firefox isn't closed between visits. ex: Youtube, forum sites, etc. I don't know if this is FF or win11 doing it. I didn't change any settings in FF on 11. Any help or direction appreciated.

Frågat av John 4 dagar sedan

Senaste svar av John 12 timmar sedan

  • Löst

My data won't sync from my other device

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sy… (läs mer)

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sync. When I searched for the solution to this, I saw someone having a similar-ish problem (https://support.mozilla.org/en-US/questions/1403774#answer-1563248), but they just said they had to wait awhile for it to sync. Now, I have a couple questions that I can't seem to get the answer to:

1. How long does it take to sync my data? How long did that person have to wait?

2. What if it never syncs and that person just got lucky? Is there some sort of alternate way to fix this faster?

I'd really appreciate help on this topic, but I'm not the best with computers. If anyone has had this problem, and figured it out, please let me know! I had a lot of bookmarks and a good amount of add-ons, I really would like to not lose those.

Frågat av ☆ 0L1V3R ☆ 18 timmar sedan

Besvarad av ☆ 0L1V3R ☆ 14 timmar sedan

Can't sign into eBay

A week or so ago (About the 18th July) I found that I could no longer log into eBay with Firefox. When I try to log in it comes up with a big read banner with the words … (läs mer)

A week or so ago (About the 18th July) I found that I could no longer log into eBay with Firefox.

When I try to log in it comes up with a big read banner with the words "We ran into a problem. Please try again later." inside it.

Using any other browser works.

I am just assuming an update, either Firefox or Windows has broken something.

I disabled my Firewall to see if that had any effect... no, it didn't.

I am not running any ad blockers.

I have also found others who have suffered the same issue on another forum.

Any idea's?

Cheers, Glenn

Frågat av gat58 16 timmar sedan

Failure to connect to sites that have worked OK for years

There are two websites that I have been connecting to for years using Firefox in Windows 11. Recently, Firefox has not been able to connect. With one (https://www.medica… (läs mer)

There are two websites that I have been connecting to for years using Firefox in Windows 11. Recently, Firefox has not been able to connect. With one (https://www.medicare.uhc.com/aarp), I can see it trying to connect but it just never happens. Another (auth2.care360.com) gives the message "An error occurred during a connection to auth2.care360.com. PR_CONNECT_RESET_ERROR". Firefox is my primary browser. When I use Edge there is no issue connecting to either of these sites. I have not installed any new security software since the issues started and have always taken standard software updates.

Frågat av tdaccbus2 18 timmar sedan

WidevineCDM plugin has crashed. On all DRM protected video streaming services that I could test.

On Windows 11, for the last two days, whenever I try to open Netflix, it says "WidevineCDM plugin has crashed". I've also tried Amazon Prime Video and Apple TVs+. It alwa… (läs mer)

On Windows 11, for the last two days, whenever I try to open Netflix, it says "WidevineCDM plugin has crashed". I've also tried Amazon Prime Video and Apple TVs+. It always crashes and displays the crash thing and asks me to submit report.

I also use firefox on a Linux distribution that is dualbooted on the same machine. No crashes there. I recently updated my graphic card's vBIOS and firmware(RTX 4080) using the utility provided by the manufacturer of the card. But even after updating this and rebooting, I was able to watch a couple of episodes of a show without any problems. However, the second time I tried to open Netflix after the {graphics card updates + reboot} + {1 or 2 extra reboots} the plugin has been crashing on me constantly.

I think it might be a graphics card thing or a Windows thing. The problem is, there seems to be very little information on troubleshooting anything related to Widevine. I found no information on how to delete it and re-install it. I have tried to enable Integrated graphics only in BIOS and plugged the monitor into one of the motherboard's display output(for integrated graphics). Same result.

I have submitted crash reports: https://crash-stats.mozilla.org/report/index/3d9cc9fa-7f6b-465a-9895-e2b6b0240724 https://crash-stats.mozilla.org/report/index/73835b7c-7393-47ee-94b8-d24410240724

Frågat av Moosic Mann 18 timmar sedan

Disappearing Bookmarks Sidebar

Everytime I load Firefox the bookmarks sidebar is not shown. Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for … (läs mer)

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

Frågat av IanM 4 veckor sedan

Senaste svar av yancx 18 timmar sedan

Radomly funky fonts

I am sure you have had endless posts regarding this issue, but for me, it is still ongoing. Randomly and without warning, I can have pages full of funky fonts that is un… (läs mer)

I am sure you have had endless posts regarding this issue, but for me, it is still ongoing. Randomly and without warning, I can have pages full of funky fonts that is unreadable. Usually, closing the browser and reopening it does the trick, but when I have several important tabs opened within the session, that can be a bit of a pain in the ass especially when I reopen, all is lost. Is there something on my end I can do to keep this from occurring. In other browsers, this does not happen. Please help. Thanks. :D

Frågat av Frater Phoenix 19 timmar sedan

Double sentences in Boston Globe articles that have links in them.

I subscribe to the Boston Globe and I use a Windows 11 laptop. I get double sentences when a link is included in the sentence. I opened the Boston Globe in Google Chrome,… (läs mer)

I subscribe to the Boston Globe and I use a Windows 11 laptop. I get double sentences when a link is included in the sentence. I opened the Boston Globe in Google Chrome, and it does not happen there. How can I fix this?

Frågat av Jim and Mary Ellen Hesselbacher 19 timmar sedan

Have to re-install custom font after every reboot

I have a custom font installed on my PC (Karla), after every reboot of my PC Firefox is set back to default fonts and Karla no longer shows in the list, it will show back… (läs mer)

I have a custom font installed on my PC (Karla), after every reboot of my PC Firefox is set back to default fonts and Karla no longer shows in the list, it will show back up and automatically set itself to Karla once I re-install the font.

layout.css.font-visibility is set to 3 privacy.resistFingerprinting set to false

Is there any solution to this?

Frågat av Pod 20 timmar sedan