Alla produkter Support Forum

Hello!

Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any setting to change. Any ideas on how to be sure Firefox is comfigured to allow popups? I participate on a Zoom webinar and can't start Zoom through Firefox so have to use Chrome.

Thanks!

Last night I tried to switch accounts on Facebook (webpage, not app) on Firefox on my phone and it wouldn't load. Now I can't get into it at all on Firefox. Every other website I've tried works except Facebook. I've refreshed, cleared the cache, restarted my phone and logged into FB from another browser, where it worked fine. Any ideas?

I have encountered performance issues on my webite Gulfcareerz.online while using Firefox Focus for Android. I've noticed significant delays in page loading and occasional misalignment of elements. Are there any specific steps or configurations that can be implemented to enhance the browsing experience on this website? Your insights would be greatly appreciated. Thank you!

Hello Mozilla Support Team,

I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Specifically, I am encountering problems with my website, "Les Horaires de Prière en France" (https://leshorairepriere.fr/), which provides prayer times in France

Here are the details of the issue:

Problem Description: When I try to access my website using Mozilla Firefox, I encounter certain problems such as slow loading times, layout distortion, or missing functionalities. This issue does not occur on other web browsers, and the website works perfectly fine on them. I would like to ensure that my website is compatible with Mozilla Firefox for a seamless user experience.

Mozilla Firefox Version: Could you please confirm whether my website is compatible with the latest version of Mozilla Firefox? I am currently using Mozilla Firefox version [Insert Your Firefox Version Here] to replicate the issue.

Specific Errors or Glitches: Please let me know if there are any specific error messages, glitches, or warnings that I should be aware of when accessing my website on Mozilla Firefox. This information would be crucial in diagnosing and resolving the issue.

Steps to Reproduce: Could you guide me through the steps to reproduce the issue on Mozilla Firefox? It would be helpful to have a detailed process to understand the problem better and work towards a solution.

Screenshots or Video Recording: If necessary, I can provide screenshots or video recordings of the issues I am encountering on Mozilla Firefox. Please let me know if this would assist in troubleshooting.

Recommendations and Fixes: I would greatly appreciate your guidance on how to make my website compatible with Mozilla Firefox or any necessary changes that need to be implemented on my end. It is essential for me to ensure that my users can access the prayer times information without any hindrance on this popular web browser.

Browser Compatibility Testing: If you have the capability to test my website on Mozilla Firefox, I would appreciate it. Please let me know the results of your testing and any specific observations or recommendations.

Thank you for your time and assistance in resolving this compatibility issue. I look forward to your guidance and support to ensure a seamless experience for all users visiting my prayer times website on Mozilla Firefox.

Best regards, Ahamd Ezat

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur on my desktop or when using Safari. This was worked in the past but has only recently occurred.

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident?

After I login to the dine-rewards.com site there is a logoff function that should display. On Firefox it does not display only a blank screen. If I use Chrome browser the logoff function page does display correctly. Please advise why Firefox is not showing this page. Thank you.

i want to migrate from Chrome but this is a deal braker for me.

Initially after installation FF works great, but after w while it just stops loading pages, i cant load any new page. removing all extensions does not help nor exiting FF. Clearing cache cometimes helps but the only working fix is to reinstall.

Android 14, samsung s23 ultra one ui 5.1

same issue as: https://support.mozilla.org/bm/questions/1412113

On certain websites (like this one: https://odinholsters.com/products/the-valknut-iwb-custom-order) the drop down menus do not function unless I go to Desktop Mode. These menus work correctly in Chrome. Is this a known issue?

Hello. I have the most recent update for Android Firefox. Suddenly I can not watch videos because it says my JavaScript is off. I have not done anything to change any settings. And I am unable to get into "About:Config" to change anything. The version of Android Firefox is 117.0. I would appreciate a response as soon as possible. Thank you so much. Sincerely, Steven Nickerson [email address]

This situation happened after I updated to the latest version of Firefox at Play Store. Once I connect to the VPN, every website only shows this error and refuse to open normally. After I uninstalled and reinstalled it, nothing changed even I also cleared the cookies and cache. And then I downloaded the extension called FoxyProxy and selected it's proxy type as system, but it showed that system settings is not supported due to Firefox limitation.

I didn't change anything, a few days ago everything went well, but it just happened suddenly without any notice. Other browsers are fine except Firefox.

Please advise. Thanks for your assistance.

I have asked Chewy.com to fix the problem and they tried but it didn't work. I am not the only one having this problem trying to access their Chewy account. I can get into the website but can't do anything associated with my account or the error message comes up.

The problem is on Amazon website when using 1-click to purchase digital books. I keep getting "An error occurred when we tried to process your request. " (see attached pic) when I click on the 1-click button. After checking my settings in Amazon and Firefox and retrying several times and still get the same error. I switched to a different browser app (Adblock browser app) and had no issues with the purchase. So, I figured it's for to be something in Firefox's code.

instagram.com not asking for notification permission, so I'm not able to receive notifications from this site.

Someone else experiencing this? Is there something that I and/or Firefox and/or Instagram can do to fix this?

CONFIGS

• Settings> Sites Permission> Notifications is set to Ask to allow
• there's no record of instagram.com on Settings> Sites Permission> Exceptions
• Tested also with addons disabled
• Firefox version: 117.1.0 (Build #2015973691), from Google Play Store
• Oneplus 11

Ps: Tested on Google Chrome and the site asks for this permission

Hi, Suddenly Firefox Android can no longer open the magnet links. I can download and open the torrent with the torrent agent and I can also use the magnet links on Chrome Android, but on Firefox Android it doesn't work. I don't get any error message, it just doesn't work. I also tried Firefox Nightly, but that didn't work either. Anyone has an idea how can I solve this problem? Thanks in advance!

I regularly use Ebay to report scams, but last few weeks, the report and share buttons have disappeared, but still there on the Facebook browser! I've tried deleting the cookie, but hasn't made any difference! The first picture is from the Facebook browser, but the 2nd is via the Firefox browser!

Hello, I'm using Firefox on android and windows 10, and with both editions (with addons enabled or even without any activated), I can't make nintendo eshop webpage to show my login account, which is situated in the top right corner of the site. This is the only website that I know that doesn't like Firefox at all and is having problems with it. Sometimes my account appears there, but if I do something else within the site it disappears immediately. I'm logged in to the site and I can see my wishlist, but can't access the account page, because the icon menu doesn't load (see attached picture, top right corner). Because of this, I can't see the prices in my zone once I click on a game and also can't add the game to the wishlist, for this I have to use the console or another browser. Although I'm logged in to the site, because the account page is not loading, the website keeps telling me that I have to login in order to make any purchase. I've tried different methods and none worked. I want to know if there's a fix in making that menu load correctly? Thank you.