Alla produkter Support Forum

I really like this app. I always use it on desktop also but after a few last updates I noticed that battery usage of this app increased a lot and the percentage is very high. 1 hour screen time on youtube was 4% battery usage but on the firefox side it was 17 min / 11% battery usage. If you fix this It will be perfect for me. Here are the screenshots with different days. And I'm using sync feature and ublock addon. I always close the opened apps and I use deep sleep feature on my samsung device. And I forced to close the app. For now I stop using firefox for test purposes.

iPad OS version Firefox 126.1 (41973) iOS 17.5.1. iPad is am 8th gen When trying to read/use a website, it auto refreshes and pops back to top. I keep mine in landscape mode, and when trying to have a page open many will just refresh. For example https://maxroll.gg/lost-ark/legion-raids/brelshaza-gate-3 Cannot report issue via the 3 dots method because there are no dots to the right of the address bar and I can’t find the option anywhere.

In the dark theme mode, there seems to be an issue with the animation when long-pressing the Tab. However, in the light theme mode, the animation works fine

video_link I think a video would make it more intuitive : )

device: 13 mini with iOS 15.7 (Translation by ChatGPT)

Firefox just used almost a GB by just opening it! I only typed a Google search, and the next moment my phone tells my I'm out of data!

Note that this is foreground data, not background data. I googled and found answers about media playing in the background, but I haven't watched anything recently, so no streaming link should be active. I installed Ublock origin so I hope that might help.

Attach is my Firefox data usage for the past week of barely using it, except for an occasional Google search.

there are often times when I go to websites, usually when I'm logging in or signing up for an account, where they have a pop-up window for me to enter in the information, which usually also includes a captcha, but for some reason I am unable to scroll up or down, and I'm unable to access a submit button as well, therefore unable to complete the process.

this is on my Kyocera e6920 AT&t version 6.103at with Android 10 and a updated version of Firefox.

Hey 👋🏼

I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom - then nothing else is loading on my OnePlus 12 and Google Pixel 6, Firefox version 126.0.

In Microsoft Edge it is working, all posts are loaded correctly, so it seems to be a browser issue.

Does anyone have the same problem? Is there a solution?

It's the same problem as here: https://support.mozilla.org/en-US/questions/1420806

Thanks 🙏🏼 Dresa91

The Salt Lake Tribune apparently uses tinypass.com as part of its reader access to their e-edition. This morning the access was not functioning. Tribune staff says one "must use Chrome or Google" not Firefox. This is from my Samsung phone. I'll have to check whether the Win10 desktop has the problem.

Video of the issue

If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i clicked on will be loaded instead of just displaying search engine search results where i clicked the wikipedia link. (Admin note: edited to fix formatting issue)

Another thing that happens is if i click on the link, still being wikipedia, get redirected to the app, then close out firefox, the next time i open firefox, it will redirect me back to the wikipedia app.

This issue I have been having is not just related to Wikipedia, this is for any other link that may open a related app I have installed on my phone.

iOS 17.5 iPhone 14 Pro

Hi, when I try to upload a file such as my resume to a job board it won't open my file location on my device. When I click on the websites upload button it doesn't do anything. I have tried on many websites with the same outcome. When I go to the same websites using Chrome it works.

Hi,

Every time I open a PDF file with the Firefox app, and want to search for a word, it says 0/0, even if that word is actually in the document, and Safari and Google Drive can actually find it. I use iPhone 13 with ios 17.4.1. I have also tried it with English and non-English characters.

Thank you Noemi

Hi,

My question is this: when visiting websites all Icons appear like in the screenshot: replaced by gray shapes.

Anyone familiar with this? Perhaps a solution? Would a reinstall help. Any suggestion is welcome.

Greetings,

Ronald

I have been seeing these annoying colorful dots popping up on websites that ruin the otherwise excellent browsing experience. They sort of move around as I scroll. They aren't limited to specific websites and show up randomly.

When they strike, certain site elements disappear too - like the social sharing badges in the screenshots I've attached.

Thought it was a temporary problem that'd be fixed with an update but it's stuck around for months now.

Anyone else facing this problem?

Prevent websites from auto-reloading while reading/scrolling. Sites where this reloading problem occurs reliably (so you can test, for example), include HuffingtonPost and CNN.

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

Firefox is working in background and draining the battery. That what I see in battery usage information. I have tried to limit and stopped Firefox but it is still on the top of battery usage.

A private site that authenticates via user certificates works successfully with Safari, but fails in Firefox iOS (yet works fine in Firefox for Windows) Firefox seems to neither: 1. access user certificates from the iOS Configuration Profile 2. manage certificates in its own store.

On initial load, Safari prompts for which certificate to use, while Firefox displays an NSURLErrorDomain message.

Is there a way to use user certificates in Firefox iOS for authentication (i.e. am I doing something incorrectly)? If not, can such functionality please be added.