Alla produkter Support Forum

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loading videos in FF. We both have the latest version of FF. I went thru "Fix common audio and video issues" and did all those things, as well as trying to load the videos in troubleshooting mode. Nothing has helped (tho now that i cleared all the cache, i'm gonna have to log back into all those websites :( ). Nothing else is problematic. Our internet connection is fine. In fact, my husband has resorted to using MS browser to watch videos--they load fine in that browser. I have no other idea what to do. Searching your database for "youtube videos load slow" only resulted in a couple hits with no resolution. Hopefully this isn't the third. thanks

I occasionally get a Authentication Failed to Server (Outlook.com) and when it occurs it continues for 1-5 minutes then goes away again.

Is there any error logging proceedure that I can set up to see what the exact issue is?

I've tried running a parallel alternative email client (eM Client) and that doesn't seem to suffer in the same way, but I much prefer Thunderbird so would like to find out what the problem is.

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.1 maxVersion<= 127.0.1

What is going on? The browser updates itself so I don't do anything. But now, it doesn't work. I use an alternate browser to send this message to you.

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

So my firefox crashed, I had over 50 tabs with information I want to read later when I have time, so they usually pile up. I tried to restore when I got the error when starting up firefox. It said it was successful, but there were literally no tabs available.

Is there a way to access older syncs? Since I assume my now synced state is this empty hell.

br Andreas

I keep getting the attached error msg when trying to send an email. I've changed it to "Normal Password" as advised, but it's still the same. Any help would be appreciated. Regards norman

Thunderbird 115.12.0 inline image encoding does not work and neither Thunderbird nor any other email client can decode the images. I would not be concerned if the images were instead sent as attachments -- anything would be better than the situation right now. Here is what a the sent message looks like (truncated):

This is a multi-part message in MIME format.

Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit

Hi all,

I was able to do this using custom CSS:

And the CSS:

Result can be seen at https://u3aboxhill.com.au/wp/

Regards -- Manfred

Sent from a device that prioritizes functionality over brand

Content-Type: multipart/related;

boundary="------------tIS0qvzUR0f5GnY1te0NeTQ6"

Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit

<meta http-equiv="content-type" content="text/html; charset=UTF-8">

Hi all,

I was able to do this using custom CSS:

And the CSS:

Result can be seen at https://u3aboxhill.com.au/wp/

Content-Type: image/jpeg; name="Screenshot_2024-06-28_12-30-21.jpg" Content-Disposition: inline; filename="Screenshot_2024-06-28_12-30-21.jpg" Content-Id: <part1.Mgqyv4eh.JLQ644nh@c14.au> Content-Transfer-Encoding: base64

/9j/4AAQSkZJRgABAQEBLAEsAAD/4QCuRXhpZgAASUkqAAgAAAAHABIBAwABAAAAAQAAABoB BQABAAAAYgAAABsBBQABAAAAagAAACgBAwABAAAAAgAAADEBAgANAAAAcgAAADIBAgAUAAAA gAAAAGmHBAABAAAAlAAAAAAAAAAsAQAAAQAAACwBAAABAAAAR0lNUCAyLjEwLjM0AAAyMDI0 OjA2OjI4IDEyOjM2OjE0AAEAAaADAAEAAAABAAAAAAAAAP/hDM9odHRwOi8vbnMuYWRvYmUu Y29tL3hhcC8xLjAvADw/eHBhY2tldCBiZWdpbj0i77u/IiBpZD0iVzVNME1wQ2VoaUh6cmVT ek5UY3prYzlkIj8+IDx4OnhtcG1ldGEgeG1sbnM6eD0iYWRvYmU6bnM6bWV0YS8iIHg6eG1w dGs9IlhNUCBDb3JlIDQuNC4wLUV4aXYyIj4gPHJkZjpSREYgeG1sbnM6cmRmPSJodHRwOi8v d3d3LnczLm9yZy8xOTk5LzAyLzIyLXJkZi1zeW50YXgtbnMjIj4gPHJkZjpEZXNjcmlwdGlv biByZGY6YWJvdXQ9IiIgeG1sbnM6eG1wTU09Imh0dHA6Ly9ucy5hZG9iZS5jb20veGFwLzEu MC9tbS8iIHhtbG5zOnN0RXZ0PSJodHRwOi8vbnMuYWRvYmUuY29tL3hhcC8xLjAvc1R5cGUv UmVzb3VyY2VFdmVudCMiIHhtbG5zOmRjPSJodHRwOi8vcHVybC5vcmcvZGMvZWxlbWVudHMv MS4xLyIgeG1sbnM6R0lNUD0iaHR0cDovL3d3dy5naW1wLm9yZy94bXAvIiB4bWxuczp4bXA9 Imh0dHA6Ly9ucy5hZG9iZS5jb20veGFwLzEuMC8iIHhtcE1NOkRvY3VtZW50SUQ9ImdpbXA6 ZG9jaWQ6Z2ltcDo0M2Q5N2E0MS1mNGI1LTQ3NTItYTA3Zi1lMGE5MGIwMmJiOWYiIHhtcE1N

Attachments in pdf format are covered with green color. The color disappears, for example, when I open printing setup window. I have arleady repaired the folder and fully reinstalled thunderbird. Do you have any ideas how to repair it?

I normally have a few tabs open all the time. When I close FF with the windows x on the title bar it closes and when I click the FF logo pinned on the taskbar FF opens with my previous session tabs, this is normal way work. Then for some reason it suddenly changes so when I open FF I get a new window with no tabs. I usually can recover this with >History>Recently closed tabs. But if FF is started with a link in a document, I deal with that and when it closes I realise that it had opened a new window, when it closes there is no recently closed tabs history and I've lost them all. I think this happens because the link opened a new window and closed it automatically and now because it had no more tabs open there is no tab history to recover. But then it stays like that. Every time I open FF it opens a new blank window, I click the >Recently closed tabs and get it back. Then close the new blank window then close FF but it doesn't re-open with the previous tabs even though it's set to do so. It works OK for a while and then suddenly starts this aberration. I've tried getting help on this before and was advised to close FF >3Bars>Exit but that closes all open sessions rather than just the one I want to close. This problem has been on going for a long time and is extremely annoying when all the tabs are lost. I even suggested that there could be a session stack maybe 10 or 20 so we could open that and recover any of the stack sessions we wanted. I'm sorry to say that FF is not the reliable browser it once was.

Hi, i have a PEC account configured on 2 different computers, when i forward a mail, near the message appears a blue mark, but in the other computer didn't appear, so my colleague cannot tell if i forwarded the mail or not, can you help me? this problem is only with PEC accounts, with normal mail works correctly, this problem came out some months ago, before worked also whit the PEC accounts

One of the add-in permissions is "Access your data for sites in the “named” domain". I looked at that and thought, "That certainly cannot include passwords"; BUT the explanation for this permission is: "The extension could read the content of web pages you visit in the specified domain, as well as data you enter into those web pages, such as usernames and passwords. "

I was stunned.

That means that addins that get this permission have access to my banking/medical/etc. usernames & passwords. This is not acceptable. Can a permission be developed that would be: "Access your data for sites in the “named” domain" (except usernames/passwords).

The permission "Access your data for all websites" is significantly worse in that it applies to all sites.

Hi,

I have problem,

sometimes when I send an email, the program loads a completely different email and then saves it as sent,sometimes when I send an email, the program loads a completely different email and then saves it as sent. On the email provider's website, everything is correct, but unfortunately there is an error in the program. This comes up to me often.

can you help me somehow?

Regards

Patryk

Can't figure out to delete but Found answer here https://support.mozilla.org/en-US/questions/1449974

Recently switched from Outlook to Thunderbird, however still have Outlook to make sure Thunderbird is working the way I want to.

However any emails that I am sending - whilst appearing in my Sent folder in Outlook, aren't in the same folder in Thunderbird. Strange thing is however, if I use the search bar, it DOES find the email, and says it is in my sent folder.

I've tried sorting by name, by date, by anything I can think of, but I can't find these emails in the sent folder.

The only thing I can think of, is that the emails have not been delivered - even though sent - because when testing it out with a separate email address that I have, the emails appear fine.

Any ideas anybody?

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal

searched the internet but so far have not found a fix

windows 11 and firefox both up to date

Version 127.0.2 for linux. Opening a direct link to a pdf file gives the error --- Downloading [file].pdf.part (header) [...].pdf.part could not be saved, because an unknown error occurred. Try saving to a different location. --- The file name is 144 characters long including spaces. I don't have any technical browser experience so I'll put what I know. These are the headers HTTP/1.1 200 OK Server: nginx Date: Fri, 28 Jun 2024 03:52:54 GMT Content-Type: application/octet-stream Content-Length: 4841076 Connection: keep-alive ETag: "65a096a5-49de74" Accept-Ranges: bytes Content-Disposition: attachment; filename="[144 char long filename].pdf" Everything seems okay. When I click on the link instead of opening as Save As, which I think it should, it immediately gives me that error. I have the ask me where to save thing checked. My home directory is ecryptfs. Ecryptfs says it has a max file name of 143 characters. Mine stops working after 140 characters or 144 including ".pdf". Anyways I think the file name breaks my file system. I was trying to download two pdfs. This is another one I tried to download earlier that gave me the error. It's definitely above the characters my file system can handle. https://download.library.lol/main/2860000/6148479dea7d8c9661201ecfc6108525/Alexander%20Brown%20-%20The%20genesis%20of%20the%20United%20States_%20a%20narrative%20of%20the%20movement%20in%20England%2C%201605-1616%2C%20which%20resulted%20in%20the%20plantation%20of%20North%20America%20by%20Englishmen%2C%20disclosing%20the%20contest%20between%20E.pdf It's public domain from the 1800s. I don't pirate. I was able to download it with wget while choosing a shorter filename. I don't know why it wouldn't let me choose after clicking the link. Additionally clicking save link as allows me to choose a file name and continue normally. I have a few more problems I'd like to put in this ticket. A. After giving me the error Firefox crashed immediately afterwards. This was a few days ago. Firefox has never crashed like that before in months. I don't remember exactly what happened but it did crash. If crash logs are needed I can find it. B. After attempting to downloading a video (mp4) file this happened. The mp4 file didn't show up anywhere but a -1 byte part file showed up. It took the name of a subfolder in the folder I had intended to download the image file. I'll explain it in further detail below. I attempted to download an image in /home/user/Documents. In the Documents folder I had another folder which I'll call example. So /Documents/example. I did save the video in Documents but I don't think that mattered. After closing the save as box that popped up after clicking save video I noticed the weird file show up in the Downloads tab. It showed up in the "example" folder and took the name "example".part. Remember I never chose the "example" folder but I did choose the Documents folder. All my files inside the "example" folder broke and I couldn't delete the weird part file. Clicking properties showed the permissions could not be determined. When I interacted with it (I think I tried deleting it) it gave me an error with "gvfsd-admin daemon". I don't remember what it said exactly. I applied my folder's permissions to its contents and I was able to delete it. It doesn't show up in my downloads manager now. I ran clamav and everything was fine. Note I downloaded the video from a trusted source, twimg or the twitter video host. C. Finally when downloading a pdf link that worked, I didn't get the file app box that allows you to save as. I stated above that I have the ask me where to save thing turned on. I don't know if that was a feature or what. Here's the link. It's also an public domain work. https://libgen.li/ads.php?md5=2bce68b1eb5b7dd81ccd4bda4a9ed76b That's all. I'm almost certain it's due to the filename length. Why didn't it open a save as box though? My third question B is a bit more serious. Surely these are bugs?

I would like to remove the newly added listing "Local FOlders" from the Folder Tree and restore the Local Folders listing that was moved to the bottom (below All Folders) to its proper place, namely Above Local Folders. This group displays Sent Copies which I use frequently. The newly added 2nd display called "Local Folders" does not disply "Sent Copies" when I click on it in the folder tree. Thunderbirfd decided to move my original "Sent Folders" display to the bottom of the tree when updating to the latest version last night (early morning hours of 6/26/24). I run thunderbird in Windows 10 Desktop on Lenovo w530 using wired internet connection.