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About 6 weeks ago, I was forced to change my Thunderbird (v115.14.0) setting for my POP Outlook (formerly Hotmail) account to use OAuth2. Per the instructions, I backed up my profile, deleted the account and reinstalled it with the previous profile files, using the server name Outlook.office365.com as directed. I also have backups of the profile under appdata going back several years.

I now find that the only emails from that account are those received within the last 6 weeks. Under appdata\Thunderbird\Profiles..., I see three directories: Outlook.office365.com, Outlook.office365-1.com, and Outlook.office365-2.com, all of different sizes. Also, under localhost, I see an even larger Inbox, Sent, etc. that appear to contain at least one of the missing emails, so I suspect that that is the location of the missing mail.

This is complicated by the fact that I have an email account through another company that also uses the server Outlook.office365.com.

I've tried changing the local directory under the server settings for the Hotmail account to each of the different Outlook.office365.com directories, but I still cannot see the old emails.

Can you help me to retrieve the old emails and place them in the same account? Or failing that, at least make them available in some other way?

Thanks.

Hi, I'd like to create a filter that uses a list of names or addresses to send emails to folders. So instead of "if sender contains" Political candidate #1 OR Political candidate #2 and on and on I'd like to be able to use a list of some format that contains the same information.

Is that possible?

Otto

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works.

I would like to export all of the email addresses in a collection of email folders. Some text format would be nice, csv or, even better, tab delimited to pull into a database to summarize.

I'm running on an M1 Mac, Thunderbird version 128.1.0esr.

Is there some utility that can help? Or some way to Applescript it?

Thank you,

Gary

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Hello,

Couple of days ago I could not start up Mozilla Firefox due to a corrupted file. Naturally, I was immediately worried about my bookmarks, extensions, browse history...

In the end I re-installed Mozilla Firefox -without removing my old folders on C-drive and in AppData- and was able to recover my old bookmarks and extensions just fine.

However, for my old browse history I am not so sure. I have not found a way to restore those.

Could someone help?

Thank you in advance!

Is Mozilla working on the below email I have received from Microsoft? "The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Privacy Statement

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 USA"

Dear Google I have lost my gmail account password and I can't login my gmail. I have no recovery phone and emaill. So please help me how i can login again with my gmail and what I can do change my password This is my Gmail [email address]

I'm using 128.0.3 (64-bit) for Windows, on Windows 10.

1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the normal Firefox window. Only the private window remains 4. I close also the private window 5. I restart Firefox normal window. The pinned tabs have disappeared.

Thank you. Adrian

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Hello,

I have a Dell Windows 10 computer. I have three browsers on my compute: Mozilla Firefox, Microsoft Edge, and Google Chrome. I have an account with Clickbank.com, but I am only able to log into Clickbank using a Firefox Privacy Windows. I am not able to log into Clickbank using Firefox, Edge, or Chrome, only in the Privacy Window. I do have Malwarebytes browser guard on my computer, but I have it turned off when trying to log into Clickbank.

Does anyone know why this is happening?

Thank you.

Hello,

After an upgrade to my most recent Mac I appear to have lost Thunderbird and all of my early backed up files (since deleted) from Gmail.

Today, I reinstalled Thunderbird and linked it to Gmail. I then used Google Takeout to create an mbox folder and it worked fine.

I now want to add this folder to Thunderbird as a separate backup which covers a particular period, say 2012 to today. After that I want to delete all of my mail - or at least everything up to 2019 so that I will have more space on my Gmail account.

I tried the import function but it does not appear to show any way I can download a mail folder.

I have read that I can simply shut down Thunderbird and copy the mbox file into the local folders in Thunderbird.

So my first question is "can I simply transfer the mbox folder into Thunderbird local folders?"

If so, may second question is "how can I find Thunderbird local folders on my MacBook Pro?" I have no idea where to find the Thunderbird folders.

I have a recent MacBook Pro running Sonoma 14.4.1

I would be grateful for some help

DanZ