Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox crashes instantly on YouTube videos

  • 3 svar
  • 1 har detta problem
  • 12 visningar
  • Senaste svar av FredMcD

more options

I updated Flash Player yesterday to the latest version. Now, Firefox instantly crashes when I play a YouTube video. Videos on vimeo and other sites seem to work fine, but on YouTube it crashes (and the entire window is closed down) within a split second.

I have tried disabling flash player, still crashes. It also crashes in safe mode. Other browsers like Chrome works fine, so I assume the problem must be with Firefox. I've sent in a crash report but I'm also looking for answers to fix this here.

I updated Flash Player yesterday to the latest version. Now, Firefox instantly crashes when I play a YouTube video. Videos on vimeo and other sites seem to work fine, but on YouTube it crashes (and the entire window is closed down) within a split second. I have tried disabling flash player, still crashes. It also crashes in safe mode. Other browsers like Chrome works fine, so I assume the problem must be with Firefox. I've sent in a crash report but I'm also looking for answers to fix this here.

Alla svar (3)

more options

Where did you get your flash or how did you update it?

more options

WestEnd said

Where did you get your flash or how did you update it?

by the automatic updates from adobe.

more options

Youtube currently uses the HTML5 player.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support