Thunderbird Support Forum

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently deleted the trash that included many other unwanted emails.

When I returned to the inbox, the full list of emails was present but after clicking on any email there was no email content shown. A new email came in and the content was shown for that email.

The sent folder still shows all the sent emails.

After looking for solutions on the web, I selected the inbox, right clicked and opened properties. I then selected "Repair Folder". Now, the only email shown in the list is the new email that came in after the issues started.

I have looked for crash reports and it says there are no crash reports.

Suggestions....? Thank you, Peter

Hi,

My reading pane on v115 will only adjust downwards but I would like to adjust it upwards as was possible in previous versions.

Just to confirm what I mean, it will only go down, so making the reading pane smaller (or disapppear) and the thread pane larger.

I would like to make it go the opposite way, upwards to make the thread pane smaller.

Is there some code, css etc that can make it happen correctly?

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in

"Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to 192.168.1.250. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

That's it. No options, no explanation, no KB articles, nothing. It just doesn't work. But why is Thunderbird trying to open a web connection to my local machine? If it's trying to talk to itself, why can't it? This is clearly an issue with trying to authenticate to Google as it happens after auth, but come on, this is a given requirement these days. If your app doesn't work out of the box (MacOS 13 btw), it may as well not exist for the OS, so this is very confusing.

Trying out older versions was a real comedy of failures as well. Too old and it's just a disaster. Too new and it just self updated to 115 again which doesn't work. So kinda seems like this is not a functional app anymore, at least not on Mac. Baffling. I guess it can only be used with legacy style email systems.

Hello,

an update to Thunderbird 115.0.1 prevents e-mail sending from one account, although incoming items are displayed. A new password option fails. However, Outlook e-mail account runs as usual with expected password and sends as expected.

We have set an IMAP protocol and as this arose, changed authentication method from 0Auth2 to normal password, as yet with no effect. Any pointers to reactivate our e-mail sending shall be appreciated.

With kind regards,

                                Colin.

Thunderbird has suddenly decided that it will split the header and sender information of an email from the text message which means that if I try to print the whole message the header and sender information appears on the first page and the rest of the body of the text is on the following pages even if the message is only one page long.

The message appears correctly when I view it it's only when I go into Print Preview that the separation shows and even if I reduce the margins or remove the header it still splits the first page. The Config Editor appears to be correct in terms of the height and width of the paper being A4.

I'm not sure but I think the system was upgraded recently as this problem only started this week.

Can anyone help me?

After installing the latest version, when I print an email with more than one pages, the first page is blank after the From/To/Subject info. The rest of the mail continues in the second page. How can i fix that? Thank you in advance

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new tab is open with a Blank message.

I've re-indexed my emails as per : https://support.mozilla.org/en-US/kb/rebuilding-global-database but that hasn't helped.

Anyone else having this problem and found a solution? The only work around I have so far is to use the Ctrl-Shift-F which works, but is a little slower.

Thanks, Robert

Hi,

since I switched to the new version of TB, some of my mails are empty in the preview (just a white screen) and also if I open them normally. Same mails are working fine with other mail-clients (iOS) or the standard version of TB.

Any idea to fix that?

BR, Robert

i had the latest version 115 and i decided to install the previous version coz some things didnt go my way. i opened it and its supernova - i lost everything like settings, my local folders etc. how can i go back to all my settings i had in this supernova version?

After upgade Thunderbird to 115.0.1 version, all my outlook.com email accounts encounter an error:

Warning: Potential Security Risk Ahead Thunderbird detected a potential security threat and did not continue to account.live.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What is the problem? Doesn't TB support outlook.com accounts anymore?

thanks.

I have a folder containing messages sent to/from a company (two different contacts). When I go to that folder I want to be able to see the individual messages. Instead, I see them by conversation (each item summarizes multiple messages). That's not how I want to see them. This changed very recently from the default of individual messages and I don't know how or why. How do I reset this please?

I have all my accounts set to send only text/plain messages. But in the message composer, an entire toolbar row (disabled until editor has focus) appears at the head. It should go away, not appear, be hidden.

What would you do if I formatted the message since the account setting is "always plain text?" Unknown.

Also, an entire toolbar line is devoted to presenting "Variables" and "Other" dropdowns. Just two buttons, both of which I will not use in my lifetime.

Removing these spurious items will make the UI more legible, less distracting, professional.

Thanks for the great products. Been using since v 1.0, along side Mosaic, Netscape, and FF.

I use both Thunderbird and Outlook for my cox.net email account. I can receive incoming emails using Thunderbird but cannot send emails, and I can both receive and send emails using Outlook. The server settings are identical for both Thunderbird and Outlook - imap with STARTTLS and port 993 and smtp with STARTTLS and port 587. When Thunderbird is unable to send an email, I get a balloon that indicates that the smtp server cannot recognize my email address, which is hklesserjr@cox.net.

Don't know what else I could say more than what's in subject. Tried deleting all emails in inbox can't do it. Thunderbird freezes up. There's 45,000 emails in inbox suddenly. Have combed and read comments seems no help anywhere. Anybody please help.