Firefox për Android Support Forum

What steps can I take to troubleshoot and resolve issues with loading an entertainment site on Mozilla Firefox, such as videos not playing, pages not loading correctly, or other site functionality not working as expected?"

Hi, I have a problem with some websites that are using Arabic language "only", these websites required mobile number to login and mobile number is "ten digits" once I entered 9 digits it is in "English" but once I entered the "tenth number" it goes to "Arabic numerical" and the website is refusing to login during to "uncurrect" numbers. Screen shots attached.

Request solution is to make these in "English numerical not Arabic". Keep in mind this issue is also applicable to the PC version and need to be fixed.

Thanks

Hi. I can't watch a video on any website after updating my android app to v.(126.0 I think) because it plays Stuttery and laggy. I don't have much tab open, mainly 2 or 3 and incognito mode doesn't makes any difference. Still videos play laggy as if it's on low fps. The recent update to v126.0.1 didn't fix it either. My phone is galaxy s21 ultra if it matters.

I keep running into this bug where, on the odd occasion I am trying to download a file and the download occurs slow sometimes from the server's end, I might start a download of the same file twice. Then when one finishes downloading, if I press cancel on the ongoing download, it deletes the other downloaded file from my storage. This probably happens because the files are named the exact same but cancelling a downloading file should not delete an already downloaded, different file.

I was using foxfilter extension on spin browser in android and spin uses Firefox at it's core . The extension used to work well until some point in the past and suddenly it stopped working . I reached out to foxfilter support and they told Firefox stopped supporting some extensions on Android and thus the issue . Is there anyway you could start supporting foxfilter on firefox Android or can i use an olderversion of firefox on Android to get foxfilter working . If so could you guide me how to get that version installed ?

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s embedded in a website. On the same phone with Chrome, the problem does not happen.

Has anyone experienced this? I made a screen capture that demonstrates the problem, alternating first with Chrome, then with Firefox (then both again) -- https://youtu.be/GB116jauaX4

Any help anyone could provide would be greatly appreciated!

Brian

for a recent update or two, when I am watching videos in fullscreen, at least like me, for example, when I entered fullscreen, the video should play horizontally, but after merely half a minute, the screen orientation goes back to vertical mode automatically, which is not happening when I began to use Firefox android months ago. Watching same website on different browsers, only Firefox goes wrong, so I think this should be Firefox's bug.

In other browsers, I can open a Facebook page to view information. I didn't use the Facebook app, not do I have an account. I just access contact information.

I tried Firefox settings to never open links in apps or ask first. That didn't change anything.

How can I access or view a Facebook app in Firefox Mobile for Android beta?

I want to use Firefox, but other browsers will allow me to open Facebook pages to see the information I need.

Thank you for any help.

Hello,

I'm running Firefox on Android 13 (Phone is Poco x3 pro). Running version 126.0.1

As soon as I tab out of Firefox and go to another application, for example, a 2FA app or ProtonPass to retrieve a password, then go back to Firefox, the tab will reload.

This basically means that I'm unable to log in to any site which requires 2FA or where I don't know the password by heart.

The phone has 6 GB of ram and I've set Firefox to have no battery restrictions, yet it's not helping.

I don't know what's causing this, but surely this can't be intentional? I've had to go back to Chrome because I'm literally unable to log into most websites.

I've tried reinstalling but no change. I deactivated all extensions (ublock & privacy badger) but that didn't help either.

I'm uploading this on chrome.

The add function does not let me add photos or videos to any website requiring photos or videos for evidence. The "Add Photos (optional)" only says allow but does not upload photo. All permissions are allowed on Oneplus 12.

When I click on a web push notification in Firefox on Android, the link in the notification does not open. If no page is previously open in the browser, a blank tab appears. If another page is open, that page is displayed.

For the past month or so, when scrolling on Facebook, everytime I stopped momentarily to look at a post, when I continued scrolling, the post would reappear. Mildly annoying. Starting today, however, when I scroll down a few posts, it takes me back up to the top of the page. Any solutions would be appreciated. Thanks.

I just switched over from Chrome and am setting up my browser, and it seems I cannot select my country for an Address in Autofill? Wtf is that about? I'm an American who lives in Australia (dunno if it matters but I use US English) and my residence is in Australia. But the only two countries selectable are US & Canada... As if there are no other countries out there in the world where people live. How do I fix this? It's incredibly frustrating not to have, and makes zero sense to me why it would be a restriction - I have never seen any other use of countries in a form where it is restricted.

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a sort of 'welcome' screen (with some message about a search widget?) for a fraction of a second, then FF closes and I get an error message saying 'Sorry. Firefox had a problem and crashed.' The version of FF is 126.0. I was told to try clearing the cache, but there is nothing there to clear! The tablet is running Android 12 / DoKe OS V3.0.

I have an 8" Blackview tablet which - despite needing to be plugged in to run all the time! - opens & runs Firefox perfectly happily. It's my main browser on my MacBook as well, and will run on my iPhone.