Firefox Support Forum

When I clicked troubleshooting mode FF unexpectedly closed my Private browsing session and all the tabs. How do I reopen them?

I did not expect FF to close on me like that. I thought that as I was in a private browsing session FF would have warned me that it was about to close had it been necessary.

I'm guessing that my open tabs have been lost permanently because you didn't warn me and that all that time I spent is now wasted.

Life is really simple except that other people make it problematic.

One of my machines has Windows 7 installed and uses Chrome browser. Recently I had a need to install Firefox. As soon as the install completed, all of my existing Google related shortcut icons changed to some generic type. No matter what I did I could not change the shortcut icons back to their original. I uninstalled Firefox and they all came back. Any suggestions?

At some point in the winter of '21 I created a folder of bookmarks that was saved in the 'bookmarks menu'. At a later date, hard to say when but probably '22 or early '23 I deleted these bookmarks. I now desperately need to recover them.

The oldest auto-backup from 'Manage Bookmarks' -> 'Import and Backup' -> Restore is dated mid '23 and does not contain the deleted bookmarks.

Is there any hope of recovering them? For example via the Recycle Bin or by using a data recovery tool? Or will they have been overwritten?

To log into my mortgage lender's site I have to enter my email address. Beside this field is the Facebook container symbol; mousing over it warns me that if I enter my email here, Facebook can track me. Mortgage Lender used to allow me to log in with a user name, but now requires my email address, which apparently gives Facebook access to track me. Tried speaking to the lender about this, but they simply assert there are no Facebook trackers on their site. So, any workaround for this besides just doing all my business with them by phone from now on?

i had a problem with my java on my windows 7-- 64 bit computer i put a a 64 bit java and put in the websites URL THE SECURITY ON THE JAVA problem was set on low when i go to the web site ( k3fef sdr the web site tell me i do not have the JAVA program and will not open up any ideas thank you gregory oidar7295@optimum.net

On homesnap web site I get a pop-up window for homes.com. I can't get back to homesnap & I can't get rid of the window to redirect to homes.com. What can I do? Thanks

I've used Firefox for years and I like it!! I'm just wondering if there is anything Mozilla can do to counter the apparent collusion between YT and MS to coerce people into using Chrome, by means of YT degrading their videos when playing on Firefox?!

When a new bookmark is created it goes to the end of the bookmark listing in the left panel. How can I force Firefox to automatically put each newly created bookmark in the correct alphabetic position in the left panel Bookmarks panel? I DO NOT want to alphabetize the entire panel, I just want each newly created bookmark to go where is alphabetically belongs. I do not use folders so have one long list for bookmarks menu. thank Bob

Firefox detected a potential security threat and did not continue to noodlemagazine.com because this website requires a secure connection

My main page in eBay is only loaded when using Firefox trouble shoot mode. In regular mode the page hangs, only the headers are loaded, no detail lines.

Please enable whatever that functionality elsewhere.

Can somebody give me a version of firefox for my windows 7 professional (64 bit os) that actually work. I literally downloaded many versions of firefox (esr ones,normal ones) with exe and msi installers. But everyone one of then never works,sometimes it doesn't even install or sometimes it installs but gives error , sometimes it says we're sorry , sometimes it installs but doesn't open nor does it gave any error window. Im getting a headache.Please somebody help me (╥﹏╥)

I just got a new computer, and I'm trying to copy-and-paste a profile over from the old computer to the new one, but this doesn't seem to be working. Firstly, when I click on the Firefox icon on my new computer (Windows 11), the profile manager doesn't start up, so I can't choose the old profile. I've tried copying over all of the old files into the new profile folder, and that didn't work, either. What's going on?

I use Mozilla as my browser on Windows 7. When I click on Mozilla I get an Error page which reads, " Server Error in "/" Application. Runtime Error. Not sure how to fix this. Can you help. Thank-you