![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Firefox crashes
For the past three day Firefox has been crashing at random times. I rebooted my computer, ran a virus scan, disabled add-ons, reset my preferences, ran it in safe mode, and it still crashes. Originally I thought it was only crashing on Omegle.com, but it doesn't matter what site I'm on, after a random period of time it just crashes.
For the past three day Firefox has been crashing at random times. I rebooted my computer, ran a virus scan, disabled add-ons, reset my preferences, ran it in safe mode, and it still crashes. Originally I thought it was only crashing on Omegle.com, but it doesn't matter what site I'm on, after a random period of time it just crashes.
Krejt Përgjigjet (1)
Your Crash Reports are here:
- https://crash-stats.mozilla.com/report/index/24b72934-bbdc-47cb-9c82-360322120514
- https://crash-stats.mozilla.com/report/index/42e2669d-63a1-49db-afb2-ae0872120514
The problem seems to be caused by Sophos Web Intelligence software
- Try to Disable this software from it's User Interface (Disable its Plugins in Firefox too from the software's GUI), Restart your system, Start Firefox and check if Firefox still crashes.
- For help Disabling its Plugins from inside Firefox, see this article -> Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
Check and tell if its working.