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preview appears, email not there

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I see a preview of new emails that fades after a minute or so. I just saw such a preview, it faded, but when I opened Thunderbird, there is no new email in inbox.

How can I find it?

Also, is there a way to change frequency of retrieving new emails? To create an account for this, I had to get a 6 digit code...it took 4 minutes to appear.

I see a preview of new emails that fades after a minute or so. I just saw such a preview, it faded, but when I opened Thunderbird, there is no new email in inbox. How can I find it? Also, is there a way to change frequency of retrieving new emails? To create an account for this, I had to get a 6 digit code...it took 4 minutes to appear.

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