Thunderbird Support Forum

I was getting warnings from my e-mail server that I was near the mailbox size limit, and Thunderbird displayed a percentage bar in the lower right corner. I've deleted a lot of large messages and want to see how far I am from the limit now, but now the bar isn't displayed. Is there a way to refresh this? Or is it a warning that's only pushed from the server?

(Unfortunately, my webmail site doesn't compute the size correctly and shows me at over 400%, so I can't see the actual size there until the server sends me another warning.)

Hi, I've received the email below from Microsoft today.

I have 15 email accounts linked to Thunderbird mail and use up to 5 of them daily. Sometimes 'instant' communications on one or more of my accounts can be important.

Will Thunderbird mail still function in the same way from 16th September?

I apologise if this question has been answered somewhere else. I searched but could not find it.

"The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods."

"Unable to write the email to the mailbox. Make sure the fle system allows you write privileges, and you have enough disk space to copy the mailbox."

After years of working fine, this message has started appearing whenever TB tries to retrieve messages. I've checked that there's enough space (there's many GB free). I've checked the authorisations of the email folders, they're all fine (Full Control in all cases). I found an answer in a forum suggesting that a rogue antivirus might be the problem, but I'm only using MS Defender.

In desperation I removed the entire Roaming/Thunderbird folder, uninstalled TB, reinstalled it (version 115.12.2), created a new profile for my email address (it's a Yahoo email address, and I can retrieve the emails directly through the Yahoo Mail website with no problems). But I'm still getting the same error message. TB tries to retrieve the messages, it says 'Retrieving message 1 of 105' for several minutes, then the error message popup, and nothing appears in the Inbox. (105 is all the incoming messages as of now since this started happening).

I'm completely stuck. Any suggestions?

Recently switched from Outlook to Thunderbird, however still have Outlook to make sure Thunderbird is working the way I want to.

However any emails that I am sending - whilst appearing in my Sent folder in Outlook, aren't in the same folder in Thunderbird. Strange thing is however, if I use the search bar, it DOES find the email, and says it is in my sent folder.

I've tried sorting by name, by date, by anything I can think of, but I can't find these emails in the sent folder.

The only thing I can think of, is that the emails have not been delivered - even though sent - because when testing it out with a separate email address that I have, the emails appear fine.

Any ideas anybody?

I would like to remove the newly added listing "Local FOlders" from the Folder Tree and restore the Local Folders listing that was moved to the bottom (below All Folders) to its proper place, namely Above Local Folders. This group displays Sent Copies which I use frequently. The newly added 2nd display called "Local Folders" does not disply "Sent Copies" when I click on it in the folder tree. Thunderbirfd decided to move my original "Sent Folders" display to the bottom of the tree when updating to the latest version last night (early morning hours of 6/26/24). I run thunderbird in Windows 10 Desktop on Lenovo w530 using wired internet connection.

Hi!

What is the way to tell thunderbird to index IMAP folders in global-messages-db.sqlite which are not stored locally?

And a more generally, how does this part work, message indexing and remote IMAP folders not stored locally? Here, after removing the database, thunderbird indexed only some very limited set of IMAP folders in the Gloda, but not all of the folders, despite all are checked for "Include in global search". Or maybe it didn't even index whole folders, - I can't say for sure.

Thanks,

/mjt

I have Thunderbird version 60.9.1 running on my window 7 64 bit computer. I have kept this old version, as an add-on that I like / need (Theme Font & Size Changer) said it would not be upgraded for later versions of Thunderbird at the time (that I did not like the font size options available at the time).

I have just received an email claiming to be from Microsoft about changes to the way you will now need to get access to Hotmail and Outlook email accounts (Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps). https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d

To your knowledge, is this message legit and true?

Are the instructions correct for my older version of Thunderbird? If not can you provide correct instructions?

Alternatively, does the latest version of Thunderbird now support the font size changes that the add-on provided and Thunderbird did not provide at the time. If so, I can update to the latest version of Thunderbird.

Thanks,

Brian.

ps Do you do a Thunderbird version for Android?

pps this is what I need on the Theme & Font Size Changer: (see file attached)

PLease assist After the last update 2 days ago,All of my Sub Floders have disappeared How Can I have them shown again????? It is extremely annoying not having them as I use them Constandly daily PLEASE HELP Thanks Darryl.

I love Thunderbird and it has replaced Outlook (classic) for me, but there's one feature I miss, AutoArchive.

In Outlook (classic), emails older than x days can be automatically moved out of the server folders and into local folders, freeing up server storage space and negating the need to pay for additional cloud storage.

Thunderbird has the ability to select a group of messages in any folder and right-click > Archive (move) them to the matching Local Folder: perfect! But manually selecting multiple messages older than x days in multiple IMAP folders and selecting "Archive" is a chore too far.

Thunderbird should natively have the ability to (optionally) iterate across all IMAP folders and "Archive" any message older than x days, according to the Message Archives setting in Account Settings > Copies & Folders. The Disk Space setting in Account Settings could be an ideal place to add an "Archive messages more than x days old" option, since it already has a "Delete messages more than x days old" option.

Note: I know about the AutoarchiveReloaded add-on, but for something as important as shifting emails around with the possible breakage that could occur, and the possibility of the add-on being discontinued, native support would be very much welcome.

Another note: this has of course been raised on bugzilla,[1] but it's a 15 year old bug and seemingly unlikely to come to fruition.

[1] https://bugzilla.mozilla.org/show_bug.cgi?id=536169

I can't sign into my Thunderbird account. I keep getting this message "Login to server imap.comcast.net with username mdbedard@comcast.net failed." I can't send or receive emails.

I have accounts for my husband, sister and daughter as well as myself. Lately when I try to access my emails I keep getting messages to enter the passwords for these accounts. I have never had to do this before. I don't have passwords for them and don't even really know how to do this.

Also my emails are very slow. I was waiting for a link to a podcast and the email with the code took a little over five hours after the podcast before I received it. This has never happened before.

Help. Gail

i get a pop up when a new email come in on my main monitor. i have many. sometimes i would like to just delete it there rather than open up the inbox to delete once it arrives in my in box. a delete trash can icon would be nice to have on that pop up

I have installed Thunderbird in an attempt to escape from BT's email setup. Unfortunately, the Thunderbird I seem to have I am finding very difficult to use. Things like what to view, and how to arrange the various elements to view. Also, I seem to have a long list of messages in the inbox etc which takes a very long to time to load. I'm just wondering whether to uninstall it, and try again. Advice on setting it up would be welcomed. But please note I am not very computer-literate so, if it is a product intended for experienced users, should I try a 'Plan B'...?

I've been happily using Thunderbird for a long time and now have version 115.12.2 (64-bit) on my MacBook Pro. It's old (10.14.6) but it's all I need. Until yesterday, TB worked fine. Suddenly, business emails stopped saving to my "Sent" Folder. I deleted a number of old emails and compacted the folder but that has not helped. I don't have the problem with other TB accounts. I checked the account settings:

               Place a copy in "Sent" Folder on (my account) – as it always was.

I also checked "Show confirmation dialog when messages are saved". Despite seeing that, the message is NOT saved.

Are my sent mails from the last 24 hours saved anywhere? If so, how can I retrieve them?. How can I make sure they are saved in my "Sent" folder? Thanks so much!

Dear Sir or Madame,

I posted this issue already earlier (https://support.mozilla.org/en-US/questions/1428881?utm_campaign=questions-reply&utm_source=notification&utm_medium=email#answer-1613810), but it still persists.

Zited from my earlier report: The usual process that happened when deleting or separating attachments from e-mails was that a copy of the email without the attachment was produced by Thunderbird and the original email was deleted.

This is not longer working. When I delete an attachment, the original email containing the attachment is not deleted. So I have two versions of the email in my postbox, one with the attachment, the other without.

Probably I'm missing a setting?

Thunderbird version 115.3.3 (32-Bit)

Still happening with 115.12.2 (32-Bit)

Sincerely yours, Markus Piotrowski

I recently got a new PC with WINDOWS 10 and loaded Thunderbird to pick up my email. However, now the mail client keeps making new profile folders, which I keep trying to delete. I am up to 6 now. THey are all in my deleted section of my Local Folders. How do I remove them for good. I thought all deleted items were supposed to disappear once you close the program, no? I never had to even deal with Profile Folders on my older PC. Thank oyu for your assistance.

Hi This morning when I tried to send an email I got a message there was no disk space & so couldn't save copy to sent (I have 848 GB free on HD)

I tried to copy some old sent emails to a folder I've used in the past (old sent) & TB crashed. When I restarted it, many of my subfolders were missing. They are all still showing in Local folders in profile. I deleted all msf files & restarted TB. Nothing.

How can I restore these folders? Hopefully that's possible! Thanks

Using Thunderbird version 115.11.0 (64-bit) with Windows 7 OS and THREADING TURNED OFF.

When I receive a second reply to an email I've sent via one of my email service providers that uses an outlook365 server, my thunderbird view hides it beneath the first reply unless I manually intervene by clicking on the "greater than" sign associated with the first reply. When I do click on the first reply the greater than sign spins clockwise 90 degrees and the second reply appears below the first as if it were in a subdirectory.

The above behaviour is very inconvenient because I am prone to missing the second reply and have trouble anticipating its existence. Admittedly the unread second reply does change the first reply's text property to "bold" but I much prefer to see the new message without having to manually click on everything bold to check.

Another email service provider I use also has an Outlook365 server but second replies to emails are not hidden in its associated thunderbird inbox?

Can anything be done in thunderbird to stop this "feature" or is it absolutely fixed by service providers?

When I wanted to add a new subfolder to an existing folder, I think I used to right click on the folder under which I wanted to create a new subfolder. A menu would pop up with a line about adding a new subfolder. Now that option no longer appears. What happened, and how can I fix this, or how do I add a subfolder now?

Michael Tad Parks+, SSC 70741.2122@compuserve.com