All Products Support Forum

I recently updated to a new version of the Firefox Android app through the Play Store, and it changed the look of the lab list so that tabs were larger. However, it also seems to have changed the tolerance for my swiping to scroll through the list. Now, when I swipe to scroll up with my right thumb, it often closes the tab under my thumb rather than scrolling. This seems to be because my swipe is at an angle due to the way I am holding my phone, but before the update I never had this problem. It would be nice if the tolerance was adjusted back to the way it was or if I could disable the swipe to delete tab feature.

I've made a video to show the issue.

https://photos.app.goo.gl/sVG9Std5dofQ5MZM6

Thanks.

While accessing my yahoo Mail account on the firefox browser for any length of time the Yahoo mail Will breakdown and completely lose all functions. While accessing my Wall Street Journal account on the firefox browser, I note that commentary on many articles is blocked. That is, the commentary section of the article shows no comments posted. However, when I switch to the Safari browser, the same article Will show multiple comments posted.

Thank you for your help!

Firefox for Android doesn't handle captures very well it displays the captcha but it's so zoomed in, and it doesn't let you scroll left or right, that you can't see the submit button.

I tried reducing the zoom to 115 but didn't make much of a difference.

Hello I have a problem with site https://sellercentral.amazon.com, some parts of this site doesn’t work in Firefox, so I should use another browser. 1. When I want to download a form, I choose ‘’print’’ but nothing happen 2. I can’t report abuse in Amazon, because I can’t open non of the options with Firefox. I changed settings but nothing happened. You can see my setting in Attach. Please solve my problem, I use this browser in IOS in iPad. In Android or Windows, it’s ok. Thanks.

Using the latest version of Firefox on Android mobile – Huawei / EMUI 12.0.0.149 Normal browsing, not using Private.

Several tabs are open, all specified to show Desktop view. But when I re-open the browser (while it's still running in the background, e.g. if I'd been using a different app or just hadn't looked at the page in a few mins), pages automatically refresh in Mobile view.

Additionally, the "Desktop site" toggle can get stuck: Shows Desktop being on, but the page is in Mobile view and if the button is tapped again, it just keeps refreshing in Mobile. The whole app has to be restarted to fix it.

Ideally, open tabs would stay in the specified view (Desktop) and not refresh automatically. Bonus, if there were also a master toggle to select the view you prefer all tabs to use.

I'm having trouble with settings in Firefox (Android 13), running on a Google Pixel 5 phone. The settings screen is unreadable (all empty/white), apart from section headings. Please see the attached screenshot.

Thanks to anyone who can help, as this issue makes it hard to change preferences.

Lex

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for instance, allows the option of uploading images to attach.to my question and it doesn't work. Hoping someone has a fix so I can keep using the browser.

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

I installed update last week on iPad (17.5.1). lost all tabs;-( Also, now won't create new tabs. I am also not installing the new OSX update -- cuz . .. Plz help! many tx!

Firefox recently got so much slower than normal. Usually it will take 5-10sec to load a full page .Now it loads very slow that I don't know how much time it takes to fully load the page.please help me with this problem. Thankyou

Since my phone ran out of charge last night I have been unable to access https://archive.org. when I try I get error secure connection failed. I have used this site extensively in the past and have not experienced such a problem until this morning. I've downloaded the latest Firefox from playstore but the problem persists. What's suddenly gone wrong please?

whenever i try to play a in fullscren on my android phone, there apears a grey sidebar apears on a side, this happens only when the fullscreen is horizontal, additionaly sometimes you can see time and battery cut of in half on the top of the screen as well, that is usually accompanied by a grey bar at the bottom.

YouTube video bug that shows the copy / select all floating bar when we double tap to go ahead in the video .. I have attached the screen shot .. ( when I double tap to go like +60 sec and more.. this pop up comes.. when you normally double tap to go +10 or +20 sec ahead it doesn't show up.. but when you want to go ahead in the video by tapping... This bug keeps happening! Please do check out the screen shot that I attached!..

Several times in the last 5 months, I received a notification on my Pixel 7 phone telling me that Firefox was, "using large amounts of data." The first time it was about 750 MB of data (in a 20-ish min period). Today, it was about 400 MB of data (also in a 20-ish minute period). Both times I was simply browsing news sites - catching up on the days news. Today, I was logged into the New York Times (I'm a subscriber) when I received the high data usage notification. I'm a dinosaur who is still on a limited - 2GB - plan, so gobbling up a quarter of my data in 20-ish minutes hurts. Any ideas how to troubleshoot this one?

I attempted to upload two screenshots showing my data usage - 1 showing the overall data usage - the spike. And the other showing Firefox usage. It is unclear to me whether or not the pictures uploaded. Also, I had written this query before but I'm not sure it submitted. If it did, I apologize for the repeat.