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Sonoma Mac OS 14.5 - Power Consumption by FIREFOX even in suspend mode killing battery power over night

Hi, ist the famous and great Mozilla FireFox Developer team aware of the issue and is working on it? I am happey to describe in more detail if required. thx … (read more)

Hi,

ist the famous and great Mozilla FireFox Developer team aware of the issue and is working on it?

I am happey to describe in more detail if required. thx

Asked by FireFox MacBook Air 4 days ago

Last reply by FireFox MacBook Air 1 day ago

YouTube VERY slow to start playing videos for the last 2-3 days

For the past couple of days when I watch videos on YouTube on my iMac it's VERY slow to start. Sometimes it takes minutes, at which point I have to refresh, and best case… (read more)

For the past couple of days when I watch videos on YouTube on my iMac it's VERY slow to start. Sometimes it takes minutes, at which point I have to refresh, and best case it takes about 1 minute to start.

I have cleared the startup cache, cleared cookies and restarted Firefox.

Also, YouTube works normally on both Safari and Chrome.

Not a super 'tech' guy so any basic steps I can take are appreciated.

Thank you!

D

Asked by Heavy D 1 day ago

Unable to send emails

Dear Subject to the following mail addresses: gunter.peeters@scarlet.be We keep getting the following message when sending emails. An error occurred while sending email… (read more)

Dear

Subject to the following mail addresses: gunter.peeters@scarlet.be

We keep getting the following message when sending emails. An error occurred while sending email. The mail server replied: ip 213.49.30.104 blocked for relaying spam http://www.scarlet.be/pm/?e=f53&s=r&p=213.49.30.104. Please check if your email address is set correctly in your account settings and try again.

We are able to receive emails.

Is it possible to check this out?

Thanks in advance!

Kind regards Gunter Peeters

Translated with DeepL.com (free version)

Asked by gunter.peeters 3 days ago

Last reply by gunter.peeters 2 days ago

YouTube auto skipping ads

Firefox keeps automatically skipping ads on youtube, which would be fine but now when i try to play a video i get a split second of a buffering ad, which skips to the you… (read more)

Firefox keeps automatically skipping ads on youtube, which would be fine but now when i try to play a video i get a split second of a buffering ad, which skips to the youtube "please disable adblock message" (never downloaded ad block for youtube) and then a blank player, I'm not sure if this is a firefox issue or a youtube issue.

Asked by lexiecleasby 2 days ago

Local folders

When I open a file in a Local Forder Thunderbird opens ALL files in the folder. I have to close them ALL to get back to the inbox.

Asked by phays 2 days ago

Page gets chopped off when Scrolling in Firefox

I've been experiencing a problem in Firefox where, when I scroll, the incoming part of the page momentarily goes blank and then loads to normal. This issue becomes more p… (read more)

I've been experiencing a problem in Firefox where, when I scroll, the incoming part of the page momentarily goes blank and then loads to normal. This issue becomes more pronounced on pages with a lot of elements. Also, this issue becomes more vivid in smaller screens compared to larger ones. It feels like the browser is taking time to paint the part of the page.

This issue only occurs in Firefox. I have tried this in Chrome and Safari.

Here's what I have already tried:

  • Disabled hardware acceleration and WebGL.
  • Disabled smooth scroll and auto-scroll.
  • Opened Firefox in safe mode (troubleshoot mode).
  • Confirmed that I have no extensions or add-ons installed.
  • Reset Firefox.

Despite these attempts, the issue persists. This problem is affecting the usability of the website. How can I resolve this scrolling issue? Any help would be greatly appreciated.

Asked by Vishnu Mohanan 2 days ago

Last reply by Vishnu Mohanan 2 days ago

color schema dark not propagated to iframes

when my operating system is in dark mode, and i browse a website that supports darkmode. the dark mode setting is not changed in containing iframes. so the following jav… (read more)

when my operating system is in dark mode, and i browse a website that supports darkmode. the dark mode setting is not changed in containing iframes.

so the following javascript does return different results: window.matchMedia('(prefers-color-scheme: dark)').matches false top.window.matchMedia('(prefers-color-scheme: dark)').matches true

Asked by Marcus A. 2 days ago

Thunderbird all of a sudden not working / new interface, not able to access regular Thunderbird (Screenshot attached)

Hi everyone, My Thunderbird yesterday - without doing any unusual chances that know of - went weird. Whenever I open the programme now it shows a completely different int… (read more)

Hi everyone, My Thunderbird yesterday - without doing any unusual chances that know of - went weird. Whenever I open the programme now it shows a completely different interface and I can't navigate back in any way to the usual calendar, email, contacts. It also seems to be frozen, because when I click settings it doesn't open any window. I have attached a screenshot of how it looks now.

Could anyone help me out on how to get back to regular Thunderbird? I am also a bit worried of losing all my contacts / calendar.

Let me know if there's more info I can give from my end. Any help very much appreciated.

Asked by tania.ad 2 days ago

Last reply by tania.ad 2 days ago

Thunderbird connection.

I cannot send or receive messages on my Thunderbird a/c. I Believe I have to firstly update my email password from my supplier (Spark New Zealand) but to date I have been… (read more)

I cannot send or receive messages on my Thunderbird a/c. I Believe I have to firstly update my email password from my supplier (Spark New Zealand) but to date I have been unable to do this. When I tried to do this on line Thunderbird indicated they did not recognize my email account at all. What should I do?

Asked by roscoe.turner 3 days ago

Pages refresh & get stuck in Mobile view even when Desktop is specified

Using the latest version of Firefox on Android mobile – Huawei / EMUI 12.0.0.149 Normal browsing, not using Private. Several tabs are open, all specified to show Desktop… (read more)

Using the latest version of Firefox on Android mobile – Huawei / EMUI 12.0.0.149 Normal browsing, not using Private.

Several tabs are open, all specified to show Desktop view. But when I re-open the browser (while it's still running in the background, e.g. if I'd been using a different app or just hadn't looked at the page in a few mins), pages automatically refresh in Mobile view.

Additionally, the "Desktop site" toggle can get stuck: Shows Desktop being on, but the page is in Mobile view and if the button is tapped again, it just keeps refreshing in Mobile. The whole app has to be restarted to fix it.

Ideally, open tabs would stay in the specified view (Desktop) and not refresh automatically. Bonus, if there were also a master toggle to select the view you prefer all tabs to use.

Asked by spacefox_firefox 3 days ago

Last reply by spacefox_firefox 3 days ago

account panel control?

Thunderbird 115.12.1 (64-bit) on Linux Debian 12, I have several accounts in a panel on the left. When the accounts are collapsed, they unexpectedly expand and make it di… (read more)

Thunderbird 115.12.1 (64-bit) on Linux Debian 12, I have several accounts in a panel on the left. When the accounts are collapsed, they unexpectedly expand and make it difficult to know which account's email I'm reading on the right.

How do I control that behavior, please?

Asked by Rusy Travis 3 days ago

Browsing Issues

I am using AOL as an email account. Many times I am looking at my email, clicking delete or spam, then maybe open one/two/three different emails, read them, delete or sa… (read more)

I am using AOL as an email account. Many times I am looking at my email, clicking delete or spam, then maybe open one/two/three different emails, read them, delete or save, and my whole system freezes. I have to turn off the pc, then logon. I then open CC Cleaner to clear out the issues only to find that there could be 5000+ items in my browser history, a few hundred cookies all in that short period of time - 3 minutes all this stuff clogs up my computer. CC Cleaner will remove all this junk. I then open up Firefox, get into AOL, start another session. Could be I am able to continue to read my emails for a short period or a long period of time, just reading email, then the computer freezes up again. I have to turn off the machine, turn it back on, get into CC Cleaner and clear out the 5000+ browsing history items and cookies. There is no way that I can capture this CC Cleaner Screen information.

One thing that I thought about is that AOL is spamming me with thousands of junk ads, flashing in and out, on the right side of the screen as I read my email or even just open AOL. Since Yahoo took over AOL and redid AOL in the image of Yahoo, things are a horror. I made a formal complaint with the Ad Agency (forgot the name), opted out of all the ads that I am allowed to opt out and nothing gets better. The Ad Agency is of no help. Does anyone have an idea what is going on / what I can do to stop this?

Asked by trshob 3 days ago

outgoing mail

I keep getting "can't connect" message and I have to enter my password for outgoing mail. Incoming comes through no problem. How can I get Thunderbird to remember my prov… (read more)

I keep getting "can't connect" message and I have to enter my password for outgoing mail. Incoming comes through no problem. How can I get Thunderbird to remember my provider password for outgoing? They obviously already have it for incoming.

Asked by vansks 3 days ago

Firefox for Mac OS freezing when attempting to access gmail

When attempting to access gmail on my new (2023) iMac running Sonoma 14.5, Firefox 115.12.0esr freezes and must be force-quit. I've seen similar issues on this and the Ap… (read more)

When attempting to access gmail on my new (2023) iMac running Sonoma 14.5, Firefox 115.12.0esr freezes and must be force-quit. I've seen similar issues on this and the Apple forum, but not this particular problem. Any suggestions? Thank you.

Asked by Edward Schneider 3 days ago

Can't upload images

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for … (read more)

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for instance, allows the option of uploading images to attach.to my question and it doesn't work. Hoping someone has a fix so I can keep using the browser.

Asked by mlangford2 5 days ago

Last reply by mlangford2 3 days ago

Doubling messages

Regularly the messages in some subfolders are doubled. I don't know why or how it was triggered. It is very annoying, because some subfolders contain a lot of messages. … (read more)

Regularly the messages in some subfolders are doubled. I don't know why or how it was triggered. It is very annoying, because some subfolders contain a lot of messages. Since I don't know how to get rid of this double messages, except by deleting them by hand one at the time, it is a very time consuming matter. I tried repairing the folder, but that didn't work. I already have had a folder where all messages were doubled several times. So every message was there six, seven, or eight times! Is there somebody with an explanation and - preferably - a solution to prevent this?

Asked by Lis20 3 days ago

Cannot upload files

Hello, I'm not able to upload files to certain websites using Firefox on Android. When selecting a file for the phone's file manager, the file upload simply not startin… (read more)

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Asked by Guillaume Soucy 3 weeks ago

Last reply by Guillaume Soucy 4 days ago

Lost bookmarks

Hello, Relevant system referenced below: MacBook Pro 2021 Mac OS 14.5 Firefox 126.0.1 (64-bit) Carbon Copy Cloner 6.1.11 (7673) I have a case of vanishing bookmarks. I… (read more)

Hello,

Relevant system referenced below:

MacBook Pro 2021 Mac OS 14.5 Firefox 126.0.1 (64-bit) Carbon Copy Cloner 6.1.11 (7673)

I have a case of vanishing bookmarks. I quit Firefox last evening with command-Q as I’ve done a thousand times before. When I launched it this morning I was greeted with Firefox with an empty Bookmarks Toolbar and “Getting started” message. I opened a Manage Bookmarks window and everything there was empty too. I found, as well, that all of my saved UIDs and passwords were gone except for three, two of which I haven’t used in months. Weird.

Next I opened Firefox Help and found information about Troubleshooting Mode; I restarted in troubleshooting mode but nothing had changed. After restarting in normal mode, I tried Restoring Bookmarks; I chose Manage Bookmarks from the dropdown and then clicked the button in the Library window. Restore showed only one file and it was created today with only 14 items. Selecting Choose File… showed Desktop with Old Firefox Data highlighted. In that folder was only w34y3u9y…628 folder. From there I selected bookmarkbackups and the only file there was bookmarks-2024-06-06_11…lz4, a file created at 3:33 today. I found the key4.db file and it was created at 3:33 today.


I have Carbon Copy Cloner and use it for a weekly backup to a remote SSD drive. There are a year's-worth or so of weekly backups on that device. I tried trashing Firefox and reinstalling it from last week’s backup. While this worked, it didn’t solve the issue; it was still like a fresh copy of Firefox with no bookmarks.

I’m hopeful that I can restore the bulk of the lost bookmarks from CCC but I have no clue as to which files/folders to restore and I don’t want to guess. If you think this is possible, please tell me which files or folders to replace. Should I delete the files to be replaced from the current system and if so where are they located? I’m comfortable using Terminal for basic purposes but need explicit directions for entering commands and navigating to locations or files.

Thanks for your time,

David

Asked by wuzupdc 2 weeks ago

Last reply by wuzupdc 4 days ago

Bottom part of interface disappears,

It seems as the interface thinks the window containing Thunderbird is longer than it actually is. The bottom part of the interface is missing and there's no scroll bar. T… (read more)

It seems as the interface thinks the window containing Thunderbird is longer than it actually is. The bottom part of the interface is missing and there's no scroll bar. This is most apparent to me in the Address book, where part of the fields is invisible, as are the Cancel/Save buttons. When I start Thunderbird, that bottom part of the interface would appear for about a second and then disappear. Resizing the window doesn't help.

When I start Thunderbird in Troubleshooting mode, the interface works fine, but "Reset toolbars and controls" and "Disable all add-ons" doesn't fixt the issue.

It might have started when I connected a secondary monitor, positioned above the primary. I thought disconnecting that monitor fixed it, but I since reconnected it and the issue now won't go away except when in Troubleshoot Mode.

Asked by Burgemeester 4 days ago

Last reply by Burgemeester 4 days ago