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History gone each time after last 3 updates

Hi, Like many other people I have Firefox setup just the way I like it - a few windows open, some windows with 10 tabs open, my most common pages open as pinned tabs, oth… (read more)

Hi, Like many other people I have Firefox setup just the way I like it - a few windows open, some windows with 10 tabs open, my most common pages open as pinned tabs, other windows with stuff I want to remain at the front of memory at least temporarily. The last 3 times I have updated Firefox, it opens without restoring my pages. I look in the History menu and both the 'recently closed windows' and 'recently closed tabs' items are greyed out. I really, really don't want to move away from FF, but this behavior is beyond frustrating. I've already checked I have 2 profiles: default and default-release (default). I tried 'Launch profile in new browser' for the other profile but it's empty. Any ideas how to figure out what the problem is? I'm on Windows 11. Thanks!

Asked by Bruce Lamond 4 days ago

Restoring backup

Dear Sir,Mrs, I have a problem with the import of my backup in FireFox. I made an backup with MozBackup (.pcv) with my old Computer, Now with the new one and new FireFox… (read more)

Dear Sir,Mrs,

I have a problem with the import of my backup in FireFox. I made an backup with MozBackup (.pcv) with my old Computer, Now with the new one and new FireFox program I can't import it, as the import will not recognive the used format.

I have tried to solve it to convert it to .zip but then the import won't run, or quit's after about 25 to 30% import.

How can I resolve this problem, which also count's for the new Thunderbird. As I am now missing all the maps at both programs.

Best regards, Martin van Steenes

Asked by mvst_50 4 days ago

New User Education

Firefox, like most browsers, is full of jargon and terms which are never defined. So, for a new user, what should be simple become complicated. Developers obviously thoug… (read more)

Firefox, like most browsers, is full of jargon and terms which are never defined. So, for a new user, what should be simple become complicated. Developers obviously thought that everybody understands, but it is not true. It would be helpful if there was a term definition for each term and symbol used. I find my self in a kind of rabbit hole when trying to do things, and even when I ask for help, there is no term definition help.

Asked by wclaiborn 4 days ago

Updating firefox has become too complicated

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile. With all that i… (read more)

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile.

With all that in mind, it has become too difficult to keep up with the digitalisation, at least in my case. So when you send me suggestions and update procedures I end up just closing everything, too much to read, too stressing, but the suggestions keep coming every time I open the firefox browser. Can I not just keep the version I have and decline any new versions.

I also have a problem in regard to language, it is set to English, but I do not care for US English, I would like to have GB English, but somehow it won't accept that.

What can I do?

Kind regards,

Xamama

Asked by xamama 1 week ago

Last reply by xamama 1 week ago

Error while trying to Login to a PARTICULAR website

The website is https://groceries.morrisons.com/webshop/startWebshop.do I enter my username & password and nothing happens. This occurs when I use Dashlane AND also … (read more)

The website is https://groceries.morrisons.com/webshop/startWebshop.do

I enter my username & password and nothing happens. This occurs when I use Dashlane AND also if I enter username & password manually.

I can access my account successfully using Edge.

Asked by IanM 6 days ago

Last reply by IanM 4 days ago

Firefox wont stay as default browser

For the last few days Firefox keeps dropping off as the default browser and seems to be defaulting to the Avast Secure Browser thats installed instead. I keep changing i… (read more)

For the last few days Firefox keeps dropping off as the default browser and seems to be defaulting to the Avast Secure Browser thats installed instead.

I keep changing it back via both Firefoxs settings and via Windows default settings but within 10 minutes it falls off again.

How can I make sure Firefox stays as my default browser?

Asked by Matt Westrup 4 days ago

Bookmark Folders

I would like to create bookmark folders WITHIN a bookmark folder. Example: I search the American South, so I have a SOUTH bookmark. But within that bookmark, I would l… (read more)

I would like to create bookmark folders WITHIN a bookmark folder. Example: I search the American South, so I have a SOUTH bookmark. But within that bookmark, I would like to have a subfolder for each state. Please help!

Asked by johnglavin 4 days ago

Hover cards occassionally stop working

Every so often while browsing, for several FF versions, now, hover card functionality on some sites will simply stop working, even after a complete browser restart. Event… (read more)

Every so often while browsing, for several FF versions, now, hover card functionality on some sites will simply stop working, even after a complete browser restart. Eventually the cards come back on their own.

Not a crucial issue, frankly, but an annoying one, and I'd like to know why it keeps happening and what can be done to stop it.

Asked by damien.williams7 4 days ago

The Firefox icon on my Task Bar only opens an ad "Get Firefox for Desktop" Need access to real start page.

I have a full current installation of Firefox, after a struggle to get Bing off my system (Win11) I briefly got back to a personalized start page which had a large text "… (read more)

I have a full current installation of Firefox, after a struggle to get Bing off my system (Win11) I briefly got back to a personalized start page which had a large text "Firefox" heading and allowed me to add apps in small boxes and click to start an app. That page has disappeared and all I get is the ad referred to in the title. How can I replace the ad with the page I can load with app icons?

Asked by GregS 4 days ago

Personality-provider folder stores on my google drive

There is a folder on my Google drive called "Personality-provider". It has about 30 .json files. When is search "Personality-provider" on internet the results indicate th… (read more)

There is a folder on my Google drive called "Personality-provider". It has about 30 .json files. When is search "Personality-provider" on internet the results indicate this folder and files are associated with Firefox. A. Why are these stored on my google drive? B. Can I delete them from my google drive? C. What are these files? D. Are they necessary for me to have backed up? See images. Many thanks. Will

Asked by William Burch 5 days ago

Firefox 127 lost my passwords and screwed up links a mess

I need working versions of Firefox not messes like I have been getting recently. 127.1 lost most of my passwords and won't link to websites I use every day. This versio… (read more)

I need working versions of Firefox not messes like I have been getting recently. 127.1 lost most of my passwords and won't link to websites I use every day. This version is a mess. I have had to go through and reset multiple passwords, and can't login to websites I use every day. Check your updates before you release them. I know have firefox set to not upgrade automatically.

Asked by chetjang 5 days ago

Outlook Online Pasting text, deleting space before pasted text and paste box popping up

When pasting text into Outlook Online the text removes the preceding space. A minor inconvenience but it does mean I have to double space before pasting. Also after past… (read more)

When pasting text into Outlook Online the text removes the preceding space. A minor inconvenience but it does mean I have to double space before pasting.

Also after pasting text I get a paste box that locks out any controls unless I click out of it or press ESC. (image below)

Text being copied from inside Outlook doesn't pop up the box.

This problem is only happening with Firefox as using a different browser (i.e. chrome at office) does not do either of the problems. Anyway to fix either option?

Asked by LTHK 1 week ago

master password

My master password no longer accepted. every time I try to use it {recently} I get a response please put your master password. It keeps asking me over and over with no re… (read more)

My master password no longer accepted. every time I try to use it {recently} I get a response please put your master password. It keeps asking me over and over with no result. please help. Thanks.

Asked by adelhart 6 days ago

How can I use Firefox vpn when you can't even remail my default browser? Edge keeps changing it

How can I use Firefox for private browsing or anything when you cannot even keep me as your Default Browser? Edge changes it everytime!! They override you so they have ta… (read more)

How can I use Firefox for private browsing or anything when you cannot even keep me as your Default Browser? Edge changes it everytime!! They override you so they have taken over my computer so I can't have firefox as default browser or anything? Thank you, Margaret P Miller peggiemiller1209@gmail.com

Asked by Peggy 6 days ago

téléchargements impossibles

Bonjour, Depuis plusieurs semaines, il m'est impossible de télécharger des PDF depuis firefox. J'ai essayé de faire une réparation, mais désormais j'ai également perdu m… (read more)

Bonjour,

Depuis plusieurs semaines, il m'est impossible de télécharger des PDF depuis firefox. J'ai essayé de faire une réparation, mais désormais j'ai également perdu mes extensions et lorsque je veux les réinstaller, on m'affiche : "Échec du téléchargement. Veuillez vérifier votre connexion." (par exemple pour ublockorigin)

Merci d'avance pour vos réponses, Cordialement Selma

Asked by senac.selma 6 days ago

Kindle reader developed a fault that does not appear on Opera browser

For over a year, I've used my Firefox browser to read the Kindle books. In the top right corner there should be six icons representing 1. Table of contents 2. Search 3. … (read more)

For over a year, I've used my Firefox browser to read the Kindle books. In the top right corner there should be six icons representing 1. Table of contents 2. Search 3. Reader settings (size of font and one or two columns) 4. Annotations 5. Add bookmark 6. Reader menu - this should have five dropdown items including "go to page" which is missing. It now only displays the first and the last, and I want to use "go to page" which is missing.

Another failure of going to the right page - when I log into Firefox on my desktop after browsing Kindle on my Kindle reader, Firefox is meant to go automatically to where I have been reading on the table. Instead it goes to the beginning of the book. That looks like the same problem - failure to go to the right page.

It works fine on Opera but I have to look up my passwords and type in the URL, whereas my Firefox browser shows Kindle along the top, and my password manager works for Firefox. So Opera is very inconvenient.

I guessed that my version of Firefox has become corrupted, but couldn't find how to re-install it.

Asked by iankens 6 days ago

YouTube playback issue

When the youtube video is opened, it shows the loading circle without any possibility to start a video. After first refresh of the page it shows the thumbnail of the vide… (read more)

When the youtube video is opened, it shows the loading circle without any possibility to start a video. After first refresh of the page it shows the thumbnail of the video, but play button still doesn't work. And then after second refresh it sometimes begin to work properly. The problem exists only on Youtube and its videos. Thank you.

Asked by Cotton 6 days ago

Getting error for data.our.news from malwarebytes

A couple of days ago, I started getting error popups from malwarebytes on Firefox outbound to data.our.news on every page I access. Please see the attached screenshot. … (read more)

A couple of days ago, I started getting error popups from malwarebytes on Firefox outbound to data.our.news on every page I access. Please see the attached screenshot. Why is Firefox doing this?

Asked by JimmyG 6 days ago

can't delete autofill unwanted suggestion from form history after firefox update

since the last update (firefox 127.0 or 127.0.1), i can't delete unwanted suggestion from autofil history anymore (the right search engine tool bar words with the clock i… (read more)

since the last update (firefox 127.0 or 127.0.1), i can't delete unwanted suggestion from autofil history anymore (the right search engine tool bar words with the clock icon or any website search bar) each time i want to delete the unwanted word, it reappear immediately after in the suggestion list.

Asked by thor94 6 days ago

Last reply by thor94 6 days ago