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Latest update with my win 7/64

Since downloading latest update, requested by the software, it takes 2 or 3 times longer to go to most websites, but it takes 10 times longer to go to a Youtube video. (G… (read more)

Since downloading latest update, requested by the software, it takes 2 or 3 times longer to go to most websites, but it takes 10 times longer to go to a Youtube video. (Generally 10 to 30 seconds).

Asked by dtolley 12 hours ago

Intermitent SMTP errors

We have recently moved to a new mail server. We currently have about 20 Thunderbird email clients on Windows in an office location and a macOS home machine. On all machin… (read more)

We have recently moved to a new mail server. We currently have about 20 Thunderbird email clients on Windows in an office location and a macOS home machine. On all machines email is configured to use IMAP on hostname.com port 993 SSL/TLS with Normal Password and SMTP on hostname.com port 465 SSL/TLS with Normal Password.

The home machine is working 100% with no issues, it does have a much faster and lower latency internet connection than the office machines.

Many of the office machines are experiencing intermitent SMTP error messages when sending, intermitent, "unable to save mail in the Sent folder of the Inbox", messages and intermitent unable to move messages between folders.

I have checked and double checked the settings on affected machines - however, I believe a settings issue would result in nothing working, not intermitent functionality. Plus all is working fine on the home machine with the same settings (different OS, but ports and security settings all dictated by server).

With one client behaving properly, the server likwise behaving properly when addressed by the working client and the intermitent nature of the problems we are finding, I suspect we have some sort of network issue. Somthing timing out or a firewall/AV software causing a delay.

I have increased mailnews.tcptimeout on affected machines to 250 based on a forum article but this has had no effect (No idea of units here but if it is seconde then I am not supprised - the SMTP errors, when they happen are almost instantanious).

Any ideas on how to trobleshoot this problem further - The problem seems to get worse through the day, although that may just be peoples tollerance of an intermitent issue going down.

Asked by rob.garner 2 days ago

Last reply by sfhowes 13 hours ago

Firefox stops working on Mac

About once per week, I'll be using Firefox and it will stop working. I'll close it and open it again and it gives me an error message "The application "Firefox" can't be … (read more)

About once per week, I'll be using Firefox and it will stop working. I'll close it and open it again and it gives me an error message "The application "Firefox" can't be opened."

If I download Firefox and reinstall it, everything will work fine for another week and then it will do it again. I'm not doing the same thing when it breaks. It does it on both my Mac Mini (macOS 14.5) and my Mac laptop (macOS 12.7.5).

It just started happening in May on both. Nothing has changed on both that I can think of.

Asked by John Thurstenson 2 days ago

Last reply by John Thurstenson 16 hours ago

I have Mozilla Firefox installed years ago. Today I have trouble getting it to run.

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.… (read more)

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.1 maxVersion<= 127.0.1

What is going on? The browser updates itself so I don't do anything. But now, it doesn't work. I use an alternate browser to send this message to you.

Asked by firefoxhelp.20.sysops 1 day ago

Last reply by firefoxhelp.20.sysops 16 hours ago

I have an issue with my you tube insisting on the picture in the lower right corner, only showing about half the actual screen and refusing to go to full screen, I have to close firfox and start over, sometimes multiple times.

Since my last upgrade my You Tube starts up in the tiny right hand screen, fails to go to full screen or just disappear unless I close Firefox and restart often multiple … (read more)

Since my last upgrade my You Tube starts up in the tiny right hand screen, fails to go to full screen or just disappear unless I close Firefox and restart often multiple times. This only happens on Firefox and only since the last upgrade.

Asked by oldandcranky 17 hours ago

Youtube videos load very slowly... if they load

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loadi… (read more)

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loading videos in FF. We both have the latest version of FF. I went thru "Fix common audio and video issues" and did all those things, as well as trying to load the videos in troubleshooting mode. Nothing has helped (tho now that i cleared all the cache, i'm gonna have to log back into all those websites :( ). Nothing else is problematic. Our internet connection is fine. In fact, my husband has resorted to using MS browser to watch videos--they load fine in that browser. I have no other idea what to do. Searching your database for "youtube videos load slow" only resulted in a couple hits with no resolution. Hopefully this isn't the third. thanks

Asked by rileth1 5 days ago

Last reply by rileth1 18 hours ago

Error Message error platform version 127.0.1 not compatible with miniversion >= 127.0 miniversion <= 127.0

There was an update posted today. I ran the update this morning. Now Firefox will not open. error platform version 127.0.1 not compatible with miniversion >= 127.0 … (read more)

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

Asked by Art 1 week ago

Last reply by East Coast (Gregy) 18 hours ago

  • Solved

400 Bad request error thunderbird

Hello, When I try to add my Gmail account into thunderbird, it goes this way : - enter my id and PWD - continue : IMAP and SMTP servers are automatically detect… (read more)

Hello, When I try to add my Gmail account into thunderbird, it goes this way : - enter my id and PWD - continue : IMAP and SMTP servers are automatically detected - continue : I am redirected to a google sign in window where my id is already filled. - continue : instead of asking my PWD, Google sends a 400 bad request error.

How can I add my Gmail address?

Thank you. Juliette

Asked by Juliette PEGUET 4 months ago

Answered by Bogomil Shopov - Бого 4 months ago

  • Solved

Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (read more)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Asked by Dartagnan Rozycki 5 months ago

Answered by TyDraniu 5 months ago

Freeze or Crash on Grouped by View in any Unified Folder

Hi, I am running thunderbird-115.12.2-1 and Arch Linux and have the following Problem: - I am using Unified Folders - Online search is disabled - If I change the view i… (read more)

Hi,

I am running thunderbird-115.12.2-1 and Arch Linux and have the following Problem:

- I am using Unified Folders - Online search is disabled - If I change the view in any Unified Folder with more than 1 source folder to grouped by Thunderbird freezes and sometimes crashes - It does not matter what the sort by value is - Any time I switch from a not grouped by unified folder back to grouped by Thunderbird freezes and crashes sometimes again - The length of the freeze depends on the numbers of source folders for the unified folder. E.g. for my Inbox with 11 source folders between 5 and 10 minutes

I already tried - disable all addons - clear the disk cache - set mail.server.default.use_condstore to true - delete global-messages-db.sqlite

https://www.reddit.com/r/Thunderbird/comments/y795od/comment/jwk1kyp/

Right now the group by feature is not usable for me but makes it so much more clearer that I don't want to miss it.

Can you help me ?

Asked by Thea 2 days ago

Last reply by Wayne Mery 19 hours ago

Youtube Firefox SLOW

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and t… (read more)

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

Asked by boohere21 1 week ago

Last reply by boohere21 1 day ago

No audio playback

Recently firefox stopped playing audio, I have searched through the settings multiple times, tried safari and google chrome and they both still work so here I am for help… (read more)

Recently firefox stopped playing audio, I have searched through the settings multiple times, tried safari and google chrome and they both still work so here I am for help.

Asked by Rainerbok 1 day ago

Firefox cannot open Wayland display

Running 127.0.1 (64-bit) on EndeavourOS, KDE Plasma, using Wayland. I've had severe crash issues and when troubleshooting I noticed this Error: Failed to open Wayland di… (read more)

Running 127.0.1 (64-bit) on EndeavourOS, KDE Plasma, using Wayland. I've had severe crash issues and when troubleshooting I noticed this

Error: Failed to open Wayland display, fallback to X11. WAYLAND_DISPLAY='wayland-0' DISPLAY=':1'

pops up every time I start Firefox via terminal. Why wouldn't Firefox be able to open a Wayland display? Trying to force it with MOZ_ENABLE_WAYLAND=1 firefox doesn't do anything. I get the same error message.

Asked by micmil 1 day ago

Firefox Crashes Even When Not Open/Running

I recently installed Firefox and I keep getting crash notices, even when it is not open/running... I have verified this through the task manager...Nothing named Firefox … (read more)

I recently installed Firefox and I keep getting crash notices, even when it is not open/running...

I have verified this through the task manager...Nothing named Firefox or Mozilla is running...

I don't have this issue with either Brave or Chrome, and I have, and keep updated ESET software, so I KNOW this is a Firefox issue...

Unless this issue can be corrected, I will have no choice but to uninstall it, as I don't need software that crashes even when it is not being used...

Asked by dcbslists 2 weeks ago

Last reply by dcbslists 1 day ago

About Youtube Videos freezing buffering !

So i'm a basic PC user and not a Pro to solve Problems related to Web browsers. İ wonder if this happens to any one out there using Latest version of Firefox. (127.0.2 64… (read more)

So i'm a basic PC user and not a Pro to solve Problems related to Web browsers. İ wonder if this happens to any one out there using Latest version of Firefox. (127.0.2 64bit) PS:İ use a app called user agent switcher to fix freezing or lagging or buffering. İ have read some where on the internet that youtube is doing it on purpose?. This happens only with Firefox but not with Microsoft edge.

Asked by AZRAIL 1 day ago

I cannot send e-mails though Office365 anymore. It says it's the wrong password

Recently I've had problems with the SMTP server refusing to send my e-mails, I am still being able to recieve them however. When choosing to enter a new window the window… (read more)

Recently I've had problems with the SMTP server refusing to send my e-mails, I am still being able to recieve them however. When choosing to enter a new window the window where you should put your passwords appear and dissapear at the same time. I've never experienced this kind of problems before. I even removed the account and the smtp account and re-added them back again to see if it would help but to no avail.

I am following the article from Mozilla called Microsoft OAuth Authentication and Thunderbird in 2024. But still it won't work.

Asked by klappa875 1 day ago

Last reply by sfhowes 1 day ago

Firefox is slow June 2024

Hi, Archived thread on this from 2023 has no answers. Why is this browser so slow now and why is it glitching with resizing my windows? Beyond a total reinstall - how com… (read more)

Hi, Archived thread on this from 2023 has no answers. Why is this browser so slow now and why is it glitching with resizing my windows? Beyond a total reinstall - how completely inconvenient - I would like an EASY FIX.

NOTE TO MOZILLA - WHY DON'T YOU HAVE A SOLUTION FOR THIS, NO REASON TO GO TO COMMUNITY 'IN CASE' SOMEONE HAS THE SAME PROBLEM!!!

GET MORE REAL SUPPORT PEOPLE INSTEAD OF MAKING YOUR CUSTOMERS DO THE WORK!!

TAKES FOREVER FOR AN ANSWER, IF I EVEN GET ONE AND IN THE MEAN TIME I AM STUCK WITH PROBLEMS!!!!!

Asked by Lynda V 1 day ago