Showing questions tagged: Show all questions

Constant Crashes

I am getting like 10 crashed tabs per day. I have been using firefox for years and about to dump it... I have brave, chrome and others on my computer and getting ready t… (read more)

I am getting like 10 crashed tabs per day. I have been using firefox for years and about to dump it... I have brave, chrome and others on my computer and getting ready to dump FF. You need to figure this crap out. If its broke, I dont need it.

Asked by frogger0624 2 hours ago

Last reply by TyDraniu 1 hour ago

JavaScript async functions that are used from a static resource in Salesforce doesn't work

Hi Firefox team I am Yuki belong to Electronic company IT department. We have a project to implement salesforce for customer facing and target to go live by end of this … (read more)

Hi Firefox team

I am Yuki belong to Electronic company IT department. We have a project to implement salesforce for customer facing and target to go live by end of this July. we are facing one issue related with firefox and salesforce.

<issue detail> Our salesforce have customized serach founctions. this search function doesn't work only in firefox browser(Edge, Chorme is ok). we can send input data from salesforce to search, however search result doesn't appear.

<current situation> we were investigating this issue with salesforce. we found this article : https://developer.salesforce.com/docs/platform/lwc/guide/security-lwsec-async.html >When LWS is enabled, JavaScript async functions that are used from a static resource work in Chromium-based browsers, but don't work in Firefox currently. The issue is a bug in Firefox.

<requet to firefox team> Would you solve above bug?

if yes, I would like to know the timeline
if no, I would like to know the reason why you don't solve.

<reference info related with LWS of salesforce> https://developer.salesforce.com/docs/atlas.en-us.exp_cloud_lwr.meta/exp_cloud_lwr/template_differences_locker.htm https://developer.salesforce.com/docs/atlas.en-us.exp_cloud_lwr.meta/exp_cloud_lwr/template_differences_locker.htm

Asked by yyano_consultant 2 hours ago

Last reply by TyDraniu 2 hours ago

Youtube Firefox SLOW

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and t… (read more)

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

Asked by boohere21 1 week ago

Last reply by TyDraniu 7 hours ago

Add-In Permissions

One of the add-in permissions is "Access your data for sites in the “named” domain". I looked at that and thought, "That certainly cannot include passwords"; BUT the exp… (read more)

One of the add-in permissions is "Access your data for sites in the “named” domain". I looked at that and thought, "That certainly cannot include passwords"; BUT the explanation for this permission is: "The extension could read the content of web pages you visit in the specified domain, as well as data you enter into those web pages, such as usernames and passwords. "

I was stunned.

That means that addins that get this permission have access to my banking/medical/etc. usernames & passwords. This is not acceptable. Can a permission be developed that would be: "Access your data for sites in the “named” domain" (except usernames/passwords).

The permission "Access your data for all websites" is significantly worse in that it applies to all sites.

Asked by pabsfx-config 11 hours ago

Last reply by TyDraniu 8 hours ago

firefox

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal searched the … (read more)

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal

searched the internet but so far have not found a fix

windows 11 and firefox both up to date

Asked by davidreidok 23 hours ago

Last reply by jonzn4SUSE 9 hours ago

No sync after a system reset

Hi there, Earlier today I had to do a complete software reset on my MacBook Pro (running Sonoma 14.5). Prior to the reset, I had been running the newest version of Firef… (read more)

Hi there,

Earlier today I had to do a complete software reset on my MacBook Pro (running Sonoma 14.5). Prior to the reset, I had been running the newest version of Firefox and was signed in; I assumed that Sync was on and that it was storing my passwords and bookmarks.

After the system reset, I re-installed Firefox and signed in again, but none of my passwords or bookmarks are showing up. However, under connected services, I still see the old (pre-reset) name of my MacBook Pro, in addition to the MacBook Pro's current name.

Is it possible to retrieve my pre-reset passwords and bookmarks?

Asked by bl2589 12 hours ago

Last reply by jonzn4SUSE 10 hours ago

Mouse wheel doesn't scroll in page, must use scrollbar or pg u/d keys

I opened Tbird to see what version the new Ubu 24.04 installed (115.12.0, which I discovered wouldn't be published, so I downloaded v.r.2. In this set of FF (127.0.1) pa… (read more)

I opened Tbird to see what version the new Ubu 24.04 installed (115.12.0, which I discovered wouldn't be published, so I downloaded v.r.2. In this set of FF (127.0.1) pages now, the mouse wheel will not scroll. It works everywhere else in my installation (24.04).

Ideas?

FF settings have "smooth scrolling" checked; unchecked it did nothing to improve. mouse is a ~recent Logitech (M317c) which as noted, works in all other apps.

thanks!

Asked by Bern 12 hours ago

Last reply by cor-el 11 hours ago

User name

I have been using [edited] @comcast.net as user name for Firefox account. I want to delete that email because I'm leaving comcast ASAP. I read instruction that say add … (read more)

I have been using [edited] @comcast.net as user name for Firefox account. I want to delete that email because I'm leaving comcast ASAP. I read instruction that say add a new email name as a secondary account and then delete the primary one above. I entered [edited[ @gmail.com. I got a message that said that account already exists. Since I didn't know that or remember any password for it, I entered [edited] @gmail.com and said "forgot password." I changed it Now Firefox won't let me in using the [edited] @gmail.com account. Would appreciate any help you can offer.

Asked by sandrawhitfield 1 day ago

Last reply by jscher2000 - Support Volunteer 20 hours ago

font-size of address bar, tabs, sidebar and toolbar

I tried to change the font-size of address bar, tabs, sidebar and toolbar using the method given in The method given in: [https://support.mozilla.org/en-US/que.../123946… (read more)

I tried to change the font-size of address bar, tabs, sidebar and toolbar using the method given in The method given in: [https://support.mozilla.org/en-US/que.../1239467] gives no change at all of the font-size no matter the value I use. Any ideas? I'm using Windows 10 Firefox 127

Asked by janpaul.peters 20 hours ago

Last reply by cor-el 12 hours ago

Sync save lost

I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had t… (read more)

I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had to format my computer and didn't memorize my firefox password.

Is there any chance at all to have my data restored regardless? I understand I am at fault, but this outreach is my last hope, I guess.

Asked by invisuu 1 day ago

Last reply by TechHorse 13 hours ago

Trying to find my password.

I have a Yahoo email account and Firefox has the saved password for it. I've changed the password for my Yahoo email account recently. When Firefox prompted me if I want … (read more)

I have a Yahoo email account and Firefox has the saved password for it. I've changed the password for my Yahoo email account recently. When Firefox prompted me if I want to update the saved password I must have chosen "NO", I don't remember. I stayed logged in the Yahoo email account for a few days after I've changed the password. I've logged out of the Yahoo account. Now I can't log back in because I don't remember the new password I've created.

I'm wondering if Firefox has the new Yahoo email account password saved somewhere in its cache.

OS: Windows 10. Firefox: 127.0.2 (64-bit).

Asked by vopil15234 14 hours ago

Last reply by cor-el 13 hours ago

Web plugin

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP… (read more)

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP

Thank you

You haven't installed the plugin or it is not the latest version.

Please click download to download the latest plugin.

Please close browser before plugin installation.

Asked by Applejack 2 days ago

Last reply by James 14 hours ago

Recently closed tabs and windows is disabled

Hello, I am using Firefox on a new computer, and I have a bizarre problem that I never experienced on other computers. The 'recently closed tabs' and 'recently closed win… (read more)

Hello, I am using Firefox on a new computer, and I have a bizarre problem that I never experienced on other computers. The 'recently closed tabs' and 'recently closed windows' options are disabled. They are grey, and I can't click them (see image). Also, the 'reopen closed tab' when you right-click one of the tabs is disabled (grey). I have tried to search everywhere why it can happen and found nothing. Any advice on how to enable this option? Thanks

Asked by nadavamd 1 day ago

Last reply by cor-el 15 hours ago

Old man (86) needs help

While this note is probably the wrong way to ask for help for which I apologise, I am moving from Seamonkey to Firefox and Thunderbird. I have managed to get Firefox to … (read more)

While this note is probably the wrong way to ask for help for which I apologise, I am moving from Seamonkey to Firefox and Thunderbird. I have managed to get Firefox to work but don't know how to get my Seamonkey e-mail moved to Thunderbird.

If some kind soul could point me to a place or person where I can get detailed instructions on moving my e-mail from Seamonkey to Thunderbird, I would be incredibly appreciative. Again, I know I am probably asking this question in the wrong forum, but I have tried everything I can think of with no usable result. I ask that whoever reads understands getting up in years is frequently a difficult process. Oh yes, I go back to the early Netscape days as a user.

Thanks, in advance, for any and all assistance.

Asked by office809 19 hours ago

Last reply by Matt 15 hours ago

DirecTV Stream no longer supporting Firefox browser

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you kno… (read more)

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you know why this is happening? Has Mozilla been in talks with DirecTV about this? I use this feature every day.

Asked by cbp67 1 day ago

Last reply by cor-el 15 hours ago

error message Platform version 127.0.2 is not compatible with minVersion >=127.0.1 maxVersion <= 127.0.1

After auto update this error message came up and will not allow Firefox to open. Earlier in the day it had also updated ( not sure to what version) and was working fine. … (read more)

After auto update this error message came up and will not allow Firefox to open. Earlier in the day it had also updated ( not sure to what version) and was working fine. Laptop was then shut down and turned off for aprox. 1 hr. I then turned it back on and tried to open Firefox and it again asked to allow Firefox to make changes to my computer to which I clicked Yes. It then would not open and this error came up. error message Platform version 127.0.2 is not compatible with minVersion >=127.0.1 maxVersion <= 127.0.1

Asked by Louie Oster 20 hours ago

Last reply by TyDraniu 19 hours ago

Converting a Firefox PDF to a regular PDF

I need to create a pdf file to share with an agency in another country that does not have Firefox. I am unable to create a simple pdf - all of the files are automatically… (read more)

I need to create a pdf file to share with an agency in another country that does not have Firefox. I am unable to create a simple pdf - all of the files are automatically Firefox pdfs. All attempts to convert this file to a regular pdf have failed. Please help!

Asked by parker.here 19 hours ago

Last reply by TyDraniu 19 hours ago