Все продукты Support Forum

When I click a link to https://drive-image.com, Firefox gives me the security error:

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to drive-image.com. Firefox does not trust this site because it uses a certificate that is not valid for drive-image.com. The certificate is only valid for the following names: secure.r-tt.com, www.drive-image.com, www.r-studio.com, www.r-tt.com, www.r-undelete.com, www.r-wipe.com

Error code: SSL_ERROR_BAD_CERT_DOMAIN

But here's what makes it so bizarre: Clicking the link gives the error, but if I type that URL into the address bar, it works perfectly fine. I can even right-click the link > Open Link in New Tab (or Window) and it works fine. I originally found this because I searched "r drive image" in DuckDuckGo and that link was the first result. But it also happens in a very simple test HTML page I wrote, which just contains a link to that page.

When drive-image.com is loaded, it immediately redirects, so that the page actually shown is https://www.drive-image.com/.

Some more info:

• This is on my laptop (Windows 10 Home 64-bit), in Firefox (up to date, 113.0.2 (64-bit)).
• It also happens in latest Mullvad Browser, which is based on Firefox codebase.
• Also happens on my other computer, running Windows 10 Home 64-bit, in Firefox and Mullvad Browser.
• I created a new profile and it still happens using that.
• I turned off uBlock and Ghostery extensions, it still happens.
• I added an exception in Firefox Settings: Enhanced Tracking Protection for drive-image.com and it still happens.
• It does not happen in Chrome or Edge.
• It happens with my VPN connected or disconnected, on both computers, which use different VPN servers when connected.

I've gotten the infrequent security error clicking what looks like a legitimate link before and shrugged it off, going elsewhere. But this time knowing the site was legit, I messaged their support and eventually ended up at this point after much investigating, and suspect something serious is amiss.

Images of the error are attached, along with an image of my test page's text if that matters (since I can't attach a text file).

Does anyone else get this error by clicking a link to that site? Is this a Firefox bug/issue, or an actual problem with their website/certificate?

With the latest update, I am unable to use the "Tools" button on Google search (to do things like results from past week, month, etc.). I have disabled all extensions and restarted the browser to no avail. What's odd is, I am able to use the Tools in a Private Firefox page with or without extensions enabled. But on my normal browser, the button doesn't work regardless.

Perhaps it was timing and the issue just started occurring when the update happened but I'm unsure how to solve it.

Thanks.

For awhile now when I use Google Maps on my Macbook Pro laptop (Ventura 13.4) with Firefox (currently 113.0.2), the road symbols (like interstate road symbol or state highway symbol) display as a box of dots. (See examples attached) The first attachment shows the symbols as dot boxes and the second attachment shows a similar example from Safari browser where they properly display. I have Ghostery and AdBlocker installed but turning them off doesn't seem to make any difference.

I also noticed that the interactive maps at the Phoenix airport website (https://maps.skyharbor.aero) do a very similar sort of "image blocking" (see attachment three) with the symbols they used to designate restaurants and retail etc. so probably not a Google issue per se so much as a web design thing around symbols maybe?

Is there something I can do or set in Firefox that will let the symbols display properly?

Thank you for your time and attention.

To get a friend to support me in school provisions like books,palmflects and many more and also it's my dream to have a friend in abroad .i will excited to have friend my name is Michael and am 18 years old

Why does Firefox automatically save tabs? It is annoying to have to delete them every day... I want the option to NEVER save the tab and close them all when exiting

Hello:

I have 2 profiles in use. 1 for personal use with their respective bookmarks, passwords, and extensions, and I have no trouble syncing with this one. However; profile 2 that is for work use that has its respective bookmarks, passwords and extensions, has become a nightmare.

It happens that I have both profiles on the same computer and when trying to create an account in Firefox, the system asks me to enter the email registered in profile 1, with the warning that bookmarks, passwords and extensions will be mixed.

I mention that I have migrated from Google Chorme to Firefox for speed reasons and because I use windows 7 (I don't like later versions) Now well; in Google Chrome you could create as many sessions as were registered but in Firefox you can't.

Oh! I have been working fine with Firefox but suddenly an error occurs (it has happened to me 2 times in the last 2 months) in which the program closes and all the data of my profiles stored on the pc DISAPPEARS or is deleted (including cache), when I want to open them again:

firefox.exe -P

Then I have to give myself the task of synchronizing profile 1, but profile 2 I have to be importing from my previous Google account or importing a backup Bookmark.

The option to copy and paste the data from Firefox to replace it in the path (supposedly brings with it the data of everything):

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\308046B0AF4A39CB

with Firefox turned off it has not worked for me. Since when opening I see 2 profiles called Default "X" and Default "Z" without data.

This is a headache that if it happens to me, it happens to millions who have 2 or more profiles.

Why can't I sync a second profile? Why do you insist that there can only be one sync per device? Is there a solution for this?

Note: I have read all the tutorials out there and the situation remains the same. Synchronization with 2 or more profiles is never described.

Thank you very much to whoever asked this question!

I installed the Firefox browser (version 113.0.2 (64-bit)) onto a new PC running Windows 11. When attempting to clean up the Firefox cache with another utility, I noticed that the amount of space recovered was much smaller than expected. When I tried to check my profile using the Troubleshooting Information page (to open the folder) I received a message that the location was not available. I double checked with Windows Explorer and this was the case. Searching for "cache2" in Explorer located the folder/directory in a different location.

The Firefox Profile Folder should be in this location, according to Firefox's Troubleshooting Information page (anonymized information in square brackets):

C:\Users\[username]\AppData\Roaming\Mozilla\Firefox\Profiles\[character string 1].[profile name]

The best I can tell, the actual Profile Folder created in Windows 11 is located here:

C:\Users\[username]\AppData\Local\Packages\Mozilla.Firefox_[character string 2]\LocalCache\Roaming\Mozilla\Firefox\Profiles\[character string 1].[profile name]

The cache folder for the profile is located here:

C:\Users\[username]\AppData\Local\Packages\Mozilla.Firefox_[character string 2]\LocalCache\Local\Mozilla\Firefox\Profiles\[character string 1].[profile name]\cache2\entries

I am not sure if this situation is unique to me, or if this is a common occurrence with Windows 11.

The use of the Packages folder may be the result of installing an application that is not fully "Windows 11-native" or it may just be the new way Windows deals with some applications. I am not sure if the data in character string 2 is consistent, or if it is a unique string created by Windows when Firefox was installed.

If I go to the Settings and clear data, the folder that is a sub-folder of Packages is cleared, so Firefox "knows" where the data is, but the Troubleshooting Information page is confused.

If this is a common occurrence, a tweak to this page in a future release would be helpful. If it is a rare occurrence, a help article may be, well, helpful.

Thanks.

Please help. My seamless syncing is not seamless. Laptop has win11, version 114, all the necessary options, but my phone has no in-browser scan accessed through the missing 'sync and save data' option. I remain a loyal (2004) user. Thank you

Hello,

This recent update in how PDFs are handled is really poor. The responses to the effects of the update seem really arrogant.

No, your PDF viewer is not better than Adobe reader. Even if it was, I want the choice to download directly to my preferred app, even if you think it sucks. I thought Mozilla was all about choice? That's why I thought I donated monthly. I want control over the software I use. It's been a pattern with Mozilla, for example, removing about:config for people who don't want dev builds.

Just like desktop Firefox, I want to choose how to handle files and choose how my software works:

View in FF Download to disk Open in an App

No, i don't want to go the FF version first.

It's seems odd that I'm even explaining this. Please revert this change, it's bad for so many reasons. Please also consider why the culture at Mozilla is giving users less control, not more.

Hello - Firefox to Safari bookmark syncing used to work seemlessly between pc and ipad. Noticed it's no longer working. I've done all the resetting/restarting/logging out/uninstalling/reinstalling recommended. It still won't sync. I ended up installing Firefox on the iPad to get the bookmarks from PC. That sync works (takes a while sometimes). But it will not ever update the IOS from the last time it worked (maybe 3 months ago). I can erase IOS bookmarks and reload from iCloud, but the files are months old.

Has this function just been removed?

Maine aapko pehle bhi complain ki thi ki koi bhi online form final submission ke bad form pdf save bhi nahi ho raha hai aur form download bhi nahi ho raha hai jabki pehle jab maine aapka firefox download Kiya tha tab first time automatically form download ho gaya tha aur wo hi acha tha jabki update karne ke bad aapka software third class ho gaya hai chalta bhi thik se nahi hai.

Hello Please add option in credit card section to add year of card manually. Because in some countries as iran, cards data is shamsi calendar. For example card expire in 1405 year.

Thanks