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I can no longer use my camera on firefox

  • 8 ответов
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  • Последний ответ от jonzn4SUSE

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I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on the site, that we use reularly. The camera icon on the address bar appears red, and I noticed that in Windows security, it lists firefox access requests, but shows no way to grant these requests.

I am not tech minded so please if anyone could keep it simple, I would appreciate it.

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on the site, that we use reularly. The camera icon on the address bar appears red, and I noticed that in Windows security, it lists firefox access requests, but shows no way to grant these requests. I am not tech minded so please if anyone could keep it simple, I would appreciate it.

Все ответы (8)

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Can you show us something? What happens on these sites?

https://webcammictest.com/

https://www.onlinemictest.com/webcam-test/

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Also, are you on a laptop or using external camera. If external, what's name and model of it?

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Thanks all,thanks for your replies, I tried the test camera, and it just showed a blank picture of a camare, but did record my voice, I looked at camera permissions etc, but as I said, I had granted permissions, and had been using the site regularly.

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jonzn4SUSE said

Also, are you on a laptop or using external camera. If external, what's name and model of it?

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Thank you people, I have got the camera working by downoading a new camera driver from ASUS web site, but my mic still does not connect, the camera was being shown as connetcing on site, but just a blank screen with a sripe through the camera showing, I now still cannot get my mic to connect though, and there seems ro be no neww drivers I can download for that. I refreshed firefox, and restarted etc.

We ahve a meeting booked for later this week, so can get a screenshot then, if the problem persists. Never had any issues before wit heither camera or mic. I tested mic on on skype and seems fine, but before when I tested my camera on skype, it waas blank, so not sure if I have coincidentally been hit by two unrelated issues, seems odd though.

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I am using an ASUS pro art studio book, laptop. with built in camera,

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Look at the permissions in browser settings. see screenshot Are you getting the prompts for mic permissions?

Изменено jonzn4SUSE

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