Thunderbird Community Forum

Hello,

I have had this issue since at least 2022 starting with version 102.4.1. I am currently running 128.1.0esr on OS 14.6.1.

I figured I would post again, as it has been a few years and the previous posts are now archived, to see if any new solution options are known.

In short, Thunderbird runs perfectly fine in troubleshoot mode. When launched normally, it locks up as soon as it checks for new messages, I get the spinning beach ball, and I have to force quit to close it. Letting it sit for an extended time has no impact. Screenshot of status when it locks is attached.

If I start in Troubleshoot Mode it works normally. No problems at all. I don't appear to have any add-ons or extensions running, so I don't understand why this is fixing things. I've just been running it in troubleshoot mode for years now, which is fine, but annoying.

The only themes, extensions, or add-ons present are "light," "dark," and "system theme -auto." Nothing else.

I had read a previous post about disabling access to Contacts in System Preferences, I tried that, no luck. I also deleted all add-ons and extensions files, and folders. Folders were empty, no change.

Any other theories?

Dear, I'm trying to clean up my massive mailbox by deleting email messages from the "All mail" view in Thunderbird. Despite settings like "Immediately delete" and "clean up (expunge) inbox on exit" and "empty trash on exit", the emails always come back to my thunderbird client.

When deleting directly on gmail (eg. in accessed through chrome) the mails remain deleted - also in thunderbird.

What can I do to avoid the need to redo the action over and over again, and eventually having to abandon thunderbird in favor of working with gmail online?

Best regards, Pascal

Why do mails disappear out of sight when I have read them. I only can see the unread mails in Thunderbird.. I have to go on the net to my one.com-mail to find the mails I have read.

The latest update to Thunderbird did all sorts of damage, but the attached image is one. My emails now look like they're a jumbled mess of code. Is there a way to reset or refresh these so they actually show the email?

I recently bought new Dell Inspiron and loaded Thunderbird as I have used elsewhere for very many years The folders are threaded which is usless for the way I work and I want to permanently disable this preferably in one action as I have many folders

Advice how to do this would be appreciated

Many thanks John Puncher

Hi

I hope someone can provide me with some advice.

I have used Thunderbird since its birth and have always found it reliable. However the latest release seems to be having problems with moving emails.

Example 1 - I moved an email from my Inbox to a special folder. The email was present in full before the move. Only the header appeared to be copied. I could not undo this and attempting repair on both inbox and other folder failed, as did exit and re-start. The result is that this email is lost.

Example 2 - I went to do a bulk move from the search window (something I have done hundreds of times before without incident). As usual CTRL A, Move to <new folder>, emails greyed out but nothing happens. Exit, return, repeat - same result.

At other times, both these type of operations work fine. But it is unpredictable.

Relatedly, I observe that on start-up the Inbox initially shows as <no messages> and takes several seconds to populate. Also, my auto-filing Rules are also working inconsistently.

These two points, and the two examples, are new issues for me since 128 release. I am using Windows 10 Pro on an HP Envy 17" laptop.

Any suggestions welcome as I am now concerned about losing emails!

Best wishes Roland

I received an email from Microsoft saying I could lose emails on my hotmail account if I don't upgrade any third party mail applications to a version which uses "modern authentication methods now needed to continue syncing Outlook Email in non-Microsoft email apps". I'm not tech savvy but do I assume this means I need to upgrade my Thunderbird account to satisfy their concerns and, if so, how do I do this? Thank you Geoff Smith

I'm doing a major cleanup of old Gmail email messages. I want to quickly find the senders that have the most number of messages.

In Thunderbird, I set the view to All Mail, and then display in Card View. I'm sorting by From, and Grouped By Sort.

This gives me a useful view, but I can not find a way to sort by number of messages (in other words to display the senders in order based on the total number of emails from that sender and show me the number of messages.)

Is there a way to do this in Thunderbird? If not, are there any other tools/email clients that will give me a view like this?

Thank you.

These are my Outgoing settings: Server Name: mail.twc.com Port 587 Connection security SSL/TLS Authentication Method. Have tried two: No authentication and Normal Password

When I try to send I get a message that the Outgoing Server has timed out.

I've contacted Spectrum, checked everything. Just won't work. I can send when I access email from my browser, but not using Thunderbird?! Any help would be greatly appreciated.

Opened Thunderbird and found Two folders Duplicated Draft and Sent the Second Sent is titled Sent mail. See image below. The first Draft file is the one that saving a draft goes to, Tested it. Send files go into both Sent folders. Have check the properties of the folders and all are tied to the Imap folders. I have tried repair folders with no change. I have tried the two help request in support and followed the instruction in them with no change. In Google mail it shows two Draft and two sent folders one in the top of folder list and one in the labels section. See image below. I have tried hiding the two in the labels list, restarting Tbird with no change.

I have the icon color set to Black in properties so I know which is original and correct folder, but this does not correct the problem. Thank you for your help. Dana

I had to get a new computer. The old one was Win 10 and the new one is Win 11. I have a backup Thunderbird profile created on the old one from about a week ago, so I thought no problem to load Thunderbird on the new one, and import the profile. Nope, when I click "Import Everything", I get an error message "No application to import data from found". I've tried several things, including overwriting the new computer profile with the old one, but I am now out of ideas. Any help would be greatly appreciated.