Thunderbird Community Forum

Thunder bird on windows (115.10.1) freezes with a not responding message when a few delete messages are made. Earlier it used to scroll to some random location on the screen. now it freezes for a long while. Is this a bug to be fixed or something wrong at my end?

thanks Raman

Hello, we are running Thunderbird 128.1.0osr (32-bit) released on 8/6/24. Ever since the upgrade my husband's email has not worked correctly.

Around that same time, he received a pop up within the Thunderbird app asking for donations from Thunderbird. The popup would not go away and my husband lost a ton of his email.

Ever since these two events his Thunderbird email won't work correctly.

Messages since 8/4/24 at 6:32 am DO work correctly. Emails prior to 5/6/23 also work correctly. Any message in the time period from 5/6/23 at 11:26 am to 8/4/24 does NOT work correctly.

We are having the same trouble with the sent items folder.

We use a third party email that we import into Thunderbird and have used the third party email and Thunderbird since at least 2020 and never had this problem.

We can see all the message headers in our email list, but when we click on the email, nothing shows up. It will briefly say "message loading" at the bottom corner, but the email is totally blank. Furthermore, the message that peeks out at the bottom is the last email that we clicked on from the section of emails that does work. It is not changing to the email we are actually clicking on.

For example: lets say we have an email with message header "thank you for your order" received on 8/15. We click into that and it pulls up fine.

Then we go into older email from 7/31. The message header is "hurry sale ends today". If we click on that, it will say "message loading" at the bottom corner. However, the message preview at the bottom of the screen still displays the from/to/subject from the previous email we viewed from 8/15 "thank you for your order" (the message from 8/15 shows as blank though).

Even if we double click the message from 7/31 that we are trying to view, it just pulls up a blank screen. The bar at the top will briefly display the correct message title that we are trying to open, then it just blanks out.

Steps we have taken:

1. In Account Settings/Privacy I clicked to "allow remote content". This made an improvement as prior to this we were having the same problem even with recent messages. We could see one or two messages that had just arrived, then the third message we couldn't see. We have messages set to delete on the server after so many days. So I think it was able to recover the message that were still on the remove 3rd party server.

2. We moved a lot of the emails into archive folders as I thought the inbox may be too large. That didn't make any improvement.

Thanks for any help you can provide. My husband has a lot of really important information in his emails that he needs.

I migrated to a new computer with Windows 11 and to the latest TB nebula. I copied the profile folders to the new system and it imported 20 years of email correctly. BUT every connections seems to hang and eventually times out. It almost looks like TB blocked by a firewall. Even checking for updates eventually times out. HOWEVER everything works fine in troubleshooting mode.

I have no add-ons installed. I have no VPNs or additional firewalls. Disabling Windows firewall entirely doesn't change anything. I tried "Make the changes and restart" with no success. I added thunderbird.exe to the exceptions to the windows firewall and even added a rule. I tried uninstalling and reinstalling.

Is there any setting related to the connection that would be different in troubleshoot mode? Apparently nobody has ever experienced this problem, I feel like I'm going insane.

pedro@highway1.com.au was with zetta net till last year when they canceled my account out of the blue , no warning , WAS PAIDED UP ? AS WELL ? See zetta has changed its name now to zettagrid ? Now thunder demands a new pass word to load new e-mails , the old pass word does not work any more ? Now have my internet with Optus as zetta would not talk to me from October 2023

Your`s Sincerely ,

Peter HANSEN

p s love thunder bird it has been great .

I have multiple email accounts configured in Thunderbird, all of them are IMAP and hosted through Google/gmail.

Occasionally emails that I delete or move to folders will return to my inbox. This happens very irregularly. Sometimes it happens daily, sometimes it can go many days without an occurrence.

If emails are sorted within the gmail browser interface, the problem never happens.

I've tried a complete deletion of Thunderbird and all app data, and resetting all email accounts but the problem persists.

Thanks in advance!

I am getting numerous emails that I can't seem to filter. they end in .best I set up a filter the same way I did for .be etc. They slip right through. Any ideas?

Running Thunderbird 128.0.1esr

I use "Manage Message Filters" on Inbox, with "Getting new Mail" and "Manually Run" options checked.

One of the filters was to move anything with 'From' 'Contains' 'Amazon.com' or 'Audible.com' to a special folder. About 1 or 2 months ago, this quit working. Other filters continue to work. (I have 9 filters groups). Some using 'from contains' others using different criteria.

Another filter I have is 'From' Contains 'facebook.com' which worked fine, moving to a social media folder. it worked fine until I added 'linkedin.com'. Now that filter fails for both facebook.com and the new linkedin.com.

I redid the Amazon filter and it still fails.

The rest of my filters are still working as designed.

Any idea on what's going on here, or what I can do?

Thunderbird was configured to send & receive via Cox /yahoo mail. Worked until recently but can no longer send or receive.

Please advise. Best Regards, Leigh Wax

I follow 9 different Google calendars. 7 are linked to my personal Gmail account and 2 to a work account.

Today the 7 linked to my account were unlinked.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-08-20-13-12-41-bb3041.png

My Gmail password probably has changed, but TB reads emails from the account. I have tried:

• Bulleted list itemClicking Enable next to the account.
• Bulleted list itemClicking the three dots to the right of Enable, selecting Properties, and checking the Enable box.
• Bulleted list itemTrying to create a new calendar in the account, hoping it would see all the old ones.

None of these worked. Any suggestions would be appreciated.

I've read several posts about Thunderbird users who receive PDF attachments as "win.dat" files instead. But I have a very different and specific case, where 3 people are all sharing an office and all receiving the same emails from their clients. Two of these folks are getting the PDF attachments properly, but 1 of them always gets the win.dat attachment. They were all using Thunderbird version 102.15.1 so I decided to upgrade them to 115.3.1, and same issue. Just this one user gets win.dat file instead of PDFs. I even updated just that one to 115.5.1 and nothing changed. I've disabled and re-enabled anti-virus software, I've uninstalled and reinstalled Acrobat. I've also made sure to verify under Files & Attachments that PDFs are associated with Acrobat.

Thoughts?

Running Windows 11 on a desktop computer with TBird Ver. 115.14.0. From time to time a second identical TBird window will open. Sometimes TBird is closed and the second window opens when the first window is opened. Sometimes the second window simply opens seemingly by itself with the first window having been opened for many hours. How best to fix this slightly annoying problem?

Thanks.

T Bird 102.15.1 64 bit Windows 10. The body text in some of my gmail emails looks like HTML code and not readable text. If I open them in the gmail webpage they are OK. How can I fix this? Do I need a later release?

Here a small part of one:

As per this archived question: https://support.mozilla.org/en-US/questions/1386828 I want to turn off junk filtering completely. Like the poster on the above mentioned question, I have done everything suggested, but Thunderbird still puts messages into the Junk folder. How can I achieve this? Info requested on the above mentioned question: - I am using Thunderbird 115.13.0 (64-bit) on Xubuntu 22.04 - My email service is gandi.net

I am fairly new to Thunderbird, so looking for ideas on how I can accomplish this. Please don’t flame. 😊

I have calendars and contacts in iCloud and Google. These were synchronized to Outlook on my PC. Any changes made in any of these three (3) were synchronized to the others.

Now that Thunderbird has replaced Outlook, I am looking for the same functionality. I have iCloud and Google calendars and contacts synced to Thunderbird, and updates show up on Thunderbird. Sadly, not across to the other platform, ie. iCloud updates to Google or vice versa.

Any suggestions on how I may get this setup would be much appreciated.

Thank you in advance. Regards.

Pradeep.