Firefox Community Forum

After updating my packages on Arch Linux, Firefox keeps crashing. I have tried almost everything from installing different versions, rolling back my Nvidia drivers, even reinstalling packages that I'd removed earlier that day. Nothing works apart from it running on X11.

Logs indicate that it's some problem with Wayland – something along the lines of a protocol error with wp_linux_drm_syncobj_surface_v1#61: error 5: No Release point provided. I have searched around for people with similar problems; although there are some others that are having some problems with Wayland and Firefox, this particular problem does not seem to be documented anywhere.

Here is a snippet from the crash report that may be useful: GraphicsCriticalError: [1][GFX1-]: Wayland protocol error: wp_linux_drm_syncobj_surface_v1#61: error 5: No Release point provided AdapterDriverVendor: nvidia/unknown AdapterDriverVersion: 555.58.2.0 ContentSandboxLevel: 4 IsWayland: 1

This happened on all Firefox versions I could try: official pacman release, flatpak, developer version, the 129 beta.

Has anybody else run into this or got ideas how to fix? Thanks in advance for your help!

I have 2 laptops same make but different models. Both use Firefox and they are synced. Why has one a green tick but not the othr? - one image taken by snipping tool one by PRT SCR + Paint

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

We are having a problem with Kaiser Permanente’s website. The problem occurs randomly and when it occurs we cannot sign in to our account on the website. We get a “redirect error”.

We can fix the problem but comes back again after a while. To fix it we go to Settings / Privacy and Security / Cookies and Site Data / Manage Data. Under manage data we enter Kaiser in the search box and then delete the website.

Is there a way (a settings change) to fix this problem in Firefox or is it a Kaiser website problem?

BTW.. the same problem also occurs on Chrome, just not as frequently.

RE:

   At the top left of the New Tab page, hover over the weather information and click the configuration icon IG page actions.
   Click Change Location.
   Enter the new location in the field and select the desired location from the drop-down. 

Appears to be phantom ways. There are isn't anything like as described at all. Unable to change my locations. .Your STUIPD weather thing is using my VPN location not my real location and I'm unable to find or make any changes. WHY come up with a big lie saying you can change the location? I'd like to add the screen shot, I guess you also limit what can be uploaded while other places allow WORD with the picture in it OR PDF etc.

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting the browser, going in incognito tabs, and nothing has worked. I can't figure out for the life of me what this extension did to break Firefox.

Hiya good citizens of the internet 👋

Please help me recover my bookmarks 🥺

I've gone through every single support article on this topic and tried everything suggested and still no luck. This is my hail mary.

How I got here I needed to do a full wipe and reinstal of my macOS; this was conducted with the help of the Genuis bar. Upon reinstalling Firefox, I signed into my account and my bookmarks are all gone, records of them empty.

I should also note that nothing else ported over. No passwords, no browser extensions. Nada. The passowrds and extensions aren't a big deal. I use a 3rd-party password manager and can easily re-download the handful of extensions/widgets. But I heavily relied on bookmarks for both frequently visited sites and ones rarely-used which I knew were important for future reference. And I cannot remember 80% of them...

What else I've tried other than what's suggested in help article:

• Because I did not check to confirm which Firefox profile I've been signed into for ages and ages before doing the reset, I thought maybe I had just signed into the wrong one. I proceeded to try every other email address I have, including two from my old workplace. None of the other 5 emails had profiles created. I know this because it prompted the sign up userflow; create a password, etc.
• But I also know for a fact that the bookmarks were saved as part of a profile because I used the profile sync feature to auto-port all my bookmarks when I first got this Macbook a year and a bit ago.
• The folders where bookmark backup info is stored locally are empty... Clearly, it wasn't stored in my icloud documents (that's on me for not double-checking)
• I checked my other device (mobile phone) to see if I had firefox downloaded and was signed into the same account as the original, with the bookmarks still visible. Of course I didn't. I only use Safari on my phone 😭

""Grasping at straws: the only other things I can think of""

• Is there some way of linking my MAC address with my IP address and using those to triangulate the correct profile?
• Because my computer got wiped and nothing is saved locally, my only hope is that my bookmarks are floating around the ether. If so, I just need to figure out how to find them.

Any and all help/suggestions are massively appreciated!!

Thanks in advance,

Lauren

Hello,

I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the cache & cookies. Still nothing. Until recently this was not a problem. Now I have to resort to using a different browser to watch these videos. It's only when I use FF that I have this problem.

Please help!

Thanks, Andre'a

I would like to "manage" the shortcuts as they appear on my opening page. I don't know if it's possible.

I find the current icons boring and not quickly informative. I'd like, for example, to Alphabetize them, and to not show some of them without actually removing them from my bookmarks list.

Can anyone assist?

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's post 9 months ago. However, none of those things worked. There is no "Tools" option in the menu and I unchecked and blocked every item on the "Page Info" tab under the "Permissions" header. Zero result.

The Accuweather feed shows up in the upper left corner of the computer screen and does not have a "dismiss" option. I did notice that it has some entries in about:config. Is the solution to be found there?

We have used draft js editor in our project, there we replace the <div>&shy;</div> instead of <p><br></p>. Here the value is replaced but the &shy; is converted to \uad. This \uad is not rendering properly in Firefox. I saw this \uad in inspect edit. Team, Can you please help on this issue?

Please suggest some other solution for this issue.

Can you please assist with issues that I am experiencing with LinkedIn not loading on Firefox? I have attached four examples, and summarised following. LinkedIn is working when accessing by Edge: on the same laptop, or by another computer. A summary of the four examples follows: 1. Another user’s feed not loading, 2. Group feed not loading, 3. My profile page not loading, and 4. Group feed not loading. The only control that relatively works is regular refreshing, though this is inconsistent, and is generally ineffective e.g. my feed may only be for a couple of: minutes, or hours; despite many refreshes, instead of > six hours with confidence by scrolling. The issue has been occurring for the previous four days, and other users are apparently experiencing similar, refer following. I unsuccessfully trailed the following: 1. Various minor setting modifications according to historical posts - I cannot recall all of the specifics, 2. Clear cache etc, and DNS flush, 3. Log in/out/restart, and 4. New profile.

I speculate may be a LinkedIn "bot" control feature, and my use appears like a "bot" - though I do not use any automated features. The justification for the “bot” speculation is the new profile apparently worked, prior to commencing my normal use - opening multiple tabs with LinkedIn, though this may be a coincidence. I also speculate that if was a "bot" control feature, LinkedIn would restrict my account, though is inconsistent with using by Edge.

The following may also be coincidental, though I have observed that emails in my Outlook webmail are slow to load, and occasionally require refreshing to read etc.

Other Users With Issues: I replied to the following discussion:

https://new.reddit.com/r/linkedin/comments/1dzi2dr/something_went_wrong_please_refresh_the_page_and/

https://new.reddit.com/r/linkedin/comments/1dy5j90/weird_maybe_firefox_linkedin_browsing_bug_anyone/

I have noticed since last FF update to 128.0 (64) that my extension to run EXVPN in firefox or even PBM the icon will not go to on unless manually checked then it runs. On installation it auto checks the green checked box with the EXVPN logo (badge) everything as it should be so when you go into EXVPN Badge into settings and check the start up every time broswer starts it still will not run automatically. I enabled PBM in the installation of the extension. I also cant contact EXVPN via chat box in PBM mode but will now do so in FF.

I also use chrome and this runs like a dream in it - open and the badge is checked contact EXVPN no issues. I had to use chrome to get help from EXVPN techs for about 7hrs of their time and they like me are putting this onto your latest update.

I run Win 10 fully updated the latest version of EXVPN and the latest with FF.

I have uninstalled FF cleared caches and cleared reg edits then reinstalled - No difference.

As this is a public forum within FF and apparently its the only way to get help with this i've been forced to come this way even after contacting Mozilla for help ( utter BS in my opinion),

As this is a potential security risk ill be a bit doubious of those rushing to offer help why wouldnt you be when you have to go through this crap to get a fix.

Moin! I have been having a problem with downloading things from the Internet with the Firefox browser for some time now. It fails every time. I have reinstalled the browser, I have started it in safe mode. In other browsers the download works as usual, but not in Firefox. I have also reset my network settings, both on the computer and on the router, nothing seems to help. DNS does not work either.

Kind regards, Kevin