Firefox Community Forum

How do I get my Firefox browser account reconnected?. I've tried several re-installs (of Firefox) and now I've lost all my data, plus get a "Account disconnected" message; showing my correct email adress.

Any help greatly appreciated. I used to sync to my mobile, is there a way I can get my data back from maybe there; after I get the account reconnected please?

Certain websites I use such as for cities, files will not show up in pop up download windows. Where as they will if I'm using chrome. I could not find anything in settings to adjust.

Hi,

Since the last update (I'm on 127.0.2) or at least very recently in the last 2 weeks, my tabs previously closed with Firefox as a whole that should open with Firefox, on start up, don't and I'm redirected to my homepage.

(I have tried finding help on other posts of the same nature but can't seem to make it work hence the new post.)

I have tried changing my homepage to verify it was redirecting me to it. It did. I have tried restarting my computer. Didn't work. I have tried disabling and re-enabling the options. Didn't work. I have tried all this on my work and personal computer. Same results. (They do not share the same settings)

I feel like Firefox opens my previous tabs, opens Firefox once again on the homepage and then closes the window with all tabs. I'm saying this because it happened 2 to 4 times that after I restart my computer, it opens 2 windows on 2 different windows desktops like I did when I worked before. (with the previously closed window on the second window opened...) Also, another reason for me to believe this is : the newly opened windows have a format which I used to open my second and third Firefox windows with that were very different from my first one (usually full screen).

I am lost at what I could try to do to fix the issue. I'm not sure how much of what I shared can help to find a solution so I tried to dump as much related info as I could.

Thanks for reading me, Ludovic

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to be sync'd, yet they have not migrated to Win 10. Bookmarks have so I know something is working. Any advice? Thanks Chris

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.

Will 'someone' please call me back So I can explain my question more specifically? My security protection program states IT is unable to update (or indicate that my Mozilla browser account is already updated) my Mozilla Browser to version to xxx.x.2? Thank You

When I click on Add-On Support it says Page Not Found. That's pretty basic. Screenshot attached. This is not a button/link for a specific add-on, it's for Firefox as a whole.

Additionally, when I use LastPass, the LastPass icon does not appear anywhere I can access it, which is a basic feature that works properly in Chrome. I use this add-on multiple times per day which makes it very difficult to use Firefox as my main browser because I can't do 2-clicks to get to my passwords, I have to go to lastpass.com and login to their website, even though the add-on is installed.

Good afternoon. Tell me how to make sure that when I click on the url bar, a large search window does not open, and all search options are located below the search bar itself

After stupidly updatig Firefox, I found it DID NOT save my preferences and former settings. I went through Settings and set everything to what I think I had before, but now every, and I mean EVERY website is displaying ads that were not there before. I am uninstalling Firefox as soon as this page is exited and will be using Edge from now on. At least with MS, I know they are going to do their level best to annoy me. I expected better from Firefox. Bye!

I subscribed to an educational series that includes several kinds of presentation, including MP3, PDF, and video. The videos do not work. Not at all. I was directed to try a different browser, which I did: microsoft edge. The videos play using that browser.

I MUCH prefer to use Firefox -- do not like anything microsoft, but here we are, trapped in bill gates' monopoly.

I looked at "settings" but was not able to see anything there I thought would allow these videos to play in firefox. Be advised, I am NOT a computer person, so anything you might suggest, please be very literal, specific and define any acronyms -- do not assume I know anything about this stuff, because I don't -- I do not speak computer.

Again, I MUCH prefer to use firefox so I am hoping you can help me to watch these videos in firefox. The website is Goodness Lover (weird name, I know) it deals with diet, microbiome research etc.

thank you, Rick McBride wopela@earthlink.net

https://www.yourclassical.org/episode/2024/07/07/composers-datebook-john-williams. I get daily emails like this from this website that allows me to click a button and listen to a two-minute feature. Of late, the screen is wobbly and does not allow me to click the button. The website works fine on Chrome and Edge.

Hi to all,

On website at wordplay.com (like wordl but better) I use to be able to use my keyboard to type in my 5 letter words. Those letters would populate in the boxes on the screen. Now when I do that a little pink box comes up in the bottom left corner of my screen and my letters are shown there.

So, I have to manually select each letter on the simulated keyboard on the app with my cursor. I don't know what I did to change this. I have refreshed Foxfire but that didn't help. Image attached but system wont let me attach the pink box.

Thank you so much if you can help me with this!

Fire Fox browser js still not working right it dont change scenes you click on a link ^ it just sets there & spins back & forth at the top. I have HP warranty they looked at everything they uninstalled it & re installed it still does the same thing. Crome works fine HP says it your website all the up dates is what messed it up sowhy cant you fix it

For some months now I have been finding that, when I try to log on to the BBC website or the Youtube website using my default browser Firefox I get a timed out message. However, both websites usually open when I try for the second time. This never happened before. For both sites I log on from Windows 10 desktop icons. This defect is now annoying me so much I am inclined to switch to Chrome or Microsoft Edge as default browsers where the problems do not occur. I have tried a number of suggested solutions shown on line but nothing has worked to date. Before I switch default browser I will try further suggested solutions if anyone has any.

Hi, I am a big fan of Firefox Sync in general, and of the "send tab to other device" feature in particular. I have Firefox on all my devices (Android phone, iPad, PC, work laptop and a laptop in a cabin) and while I'm browsing, I do send tabs to other devices a lot, because it's a cool stuff to checkout, but not in the moment, or not in that context: news articles or blog posts discovered on the couch but relevant to work, some items I see in the shop but I want to check dimensions prior to buying, some cool idea to check out while at the cabin, etc. My day-to-day browsing experience relies heavily on that feature.

My issue is that one of the device (laptop in the cabin) is used only randomly, with sometimes weeks between it's turned on again. And after around 2 weeks, that entry disappears from the possible devices I can send the tab too. I do understand where it comes from, as it allows keeping a clean and meaningful list, I can live with that, no worries.

But is there a way to "keep alive" a device beyond these two weeks? At the minimum, something on the mozilla account's device list, like a "confirm still relevant" button next to the "sign out" one.

Thanks Dietmar