Firefox Community Forum

I can't log into kp.org The login page comes up and I can auto fill the user and password, but it will not connect to the site.

Hello, I have Firefox 128 installed on Window10 Pro v. 22H2 fully up to date. I have LastPass: Free Password Manager extension in my Firefox.

Up until 2 days ago I had an icon on my toolbar for the LastPass extension that I could click after opening Firefox to login to LP. It has worked fine for years. It was that way when I shut down my computer that night. The next morning when I opened FF, that icon was gone. LP still shows in my Add-ons manager as Enabled. To the best of my knowledge, nothing on my comp updated in that time period.

I tried clicking the 'Extensions' button in the FF toolbar, but all it did was to open the "Recommendations" tab of my Add-ons manager. Previously, clicking the 'Extensions' button in my toolbar would show a menu of extensions including LP. I would get an option to show an LP icon in my toolbar. That worked as recently as a few weeks ago when I wiped my hard drive and did a fresh install of Windows.

I tried removing and reinstalling the exension. It made no change. Next I fully removed Firefox with the Remove Programs option in the Windows control panel, then removed all traces of FF in my Windows user profile. Then rebooted. Then DL'ed Firefox fresh from the FF site and re-installed it. Twice. No icon shows up, and the 'Extensions' button continues to do nothing but send me to the 'Recommendations' tab of the add-ons manager.

I had a few other extensions installed as well as LP at the time this problem arose. But when I re-installed Firefox, I only installed LP and tried to get its icon showing before installing any other extensions, just to be sure there was no conflict.

Can you offer any suggestions to help?

Thank you.

Have been using Firefox for many years with no issues , very happy. Recently i've just starting having trouble playing video on youtube and audio from some sources. wondering if there is a possible problem with the most recent update to vers. 128 as the timeframe seems to jive. when starting a youtube vid. i get a message saying if video doesn't play try restarting your computer. at first this seemed to work but has been getting progressively worse to where multiple restarts do not work. If i switch to a different browser , no problem , everything plays fine , however i do not want to switch permanently to a different browser. Prefer to continue with FireFox

I took no action to refresh or change my Firefox settings before saved passwords disappeared. Bookmarks and history are intact. I checked the data in profiles and the only json file listed is within profiles:default release. Within this, root directory shows logins.json1.corrupt five times for 18th July. There is a logins.backup file added on 19th July. Can I use this to restore my passwords?

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

Firefox, specifically the Windows version, has started generating PR_END_OF_FILE_ERROR errors on https:// web sites. What I find interesting is that Firefox says the page is not secure in the address bar - even though the page is secure. Firefox on Mac and IOS do not have this issue. I'm also running Bitdefender Anti-virus with Encrypted Web scan. With that feature turned off, blocked pages seem to work. I found yesterday that logging out of Sync while Encrypted Web scan is on allowed the blocked pages to load.

I deleted Firefox and re-installed it, thinking I'd fixed the problem. No such luck. I've tried all the other fixes I can find but none of them work. This is clearly a Firefox issue and not an issue with Bit Defender since it only occurs (and has been widely reported for years) with Firefox for Windows.

On a side note, even support.mozilla.org gets blocked.

Anyone have a real fix that will work?

I have developed a web application (wordpress) that shows a number of thumbnail images, each connected to an mp4 video. There is custom javascript such that if a user selects a number of thumbnail images, creating a playlist, all of the associated videos will play back in the order selected. This works perfectly in the Chrome, Edge, Safari, and Opera browsers. However, in Firefox, rather than playing back the videos in sequence, after each video, a gray screen appears in the video player (JWPlayer) that says the file is corrupted. The mp4 files are not corrupt since they work well in the other browsers. Also, once that gray box appears, by clicking the "Play Video"button the next video in the sequence will play but this must be repeated after each video in the playlist. Is there a setting that can be adjusted so that sequence will play in FIrefox? Is there a default setting that prevents the sequential playback?

Any help would be appreciated

browser doesnt let me see the back arrow? how do you get this back to as was before the latest FF update,that pisses everyone off all the time deleting bookmarks and your browser set up!!

  enclosed is two pics,top left full, cant see the back arrow,i have to grab browser and reduce to see,2nd image.

Since the last update, or perhaps the one before that, both I am my husband have been having trouble with tabs. We are both on Windows 11 but machines from different makers. It is my habit when researching to right click links to open interesting looking things in a new tab and then go back to read all the tabs in turn, the info sticks better that way than reading>searching>reading>searching. I have never had trouble with this before no matter how many tabs I had open, I have a powerful laptop.

Suddenly Firefox will act as normal and then after a bit the tabs don't load.I don't mean the rightclick/open in new tab doesn't work but the tab which opens will have nothing on it. Sometimes they will open properly in a new window but sometimes not. Also on the Daily Mail website the page doesn't seem to complete somehow; the relaod icon doesn't appear and you have to click the 'cross' to amke the page stop trying to fetch something (I presume). This doesn't happen with any other newspaper site.

I have refreshed Firefox, I have checked all my settings, I am not using a VPN or private windows, I have changed About:config dom.ipc.processPriorityManager.backgroundUsesEcoQoS to false to get rid of the eco leaf symbol showing in task manager I have Norton as my virus protection. I have closed and reopened the browser and switched the laptop on and off :-) I have read many things on this forum but I have'nt tried this yet as YouTube is not involved https://support.mozilla.org/mk/questions/1384439

So I am out of ideas and it is really annoying me. I have found many other people have this problem, I have been using Firefox for about 20 years and I don't want to have to change but will if I can't get this sorted out! Any help gratefully received, Mary

Beginning about a week ago, I have been unable to open LinkedIn Sales Navigator from Firefox. I am able to open Linkedin from Firefox and able to open Sales Navigator from other browsers.

Hi - I have always had recommended stories on new tab. Since upgrade to v128 they've disappeared.

I have been through all the troubleshooting but nothing works.

browser.newtabpage.activity-stream.feeds.system.topstories is set to 'true'

also see screenshot for nw tab sttings

Running ff v128 on macbookpro OSv 14.5

Any ideas?

Thanks Martin

Hi, I've been having a strange issue running Firefox browser on my Mac Pro M1. On websites like Figma or Maps, where the user can zoom in and out of a portion of the interface, my zoom-in pinches may cause the non-scalable part of the view to also zoom in. This happens if, by mistake, the starting position of my pinching is within the area of the non-scalable UI. See attached image as an example (the inspect tool remains of the right size, but as you can see, the left-hand-side interface is zoomed in, too).

If I try to restore the original size with the Cmd+- shortcut, the baseline is taken as my current zoomed-in view, so zooming out further just makes the text smaller in an already gigantic ui. Closing and reopening the tab also doesn't work.

Normally, performing the pinching-out gesture over the non-scalable part solves the problem. However, for some reason this stopped working today, and I'm now stuck with an unworkable view of Figma.

How can I fix this?

After updating my packages on Arch Linux, Firefox keeps crashing. I have tried almost everything from installing different versions, rolling back my Nvidia drivers, even reinstalling packages that I'd removed earlier that day. Nothing works apart from it running on X11.

Logs indicate that it's some problem with Wayland – something along the lines of a protocol error with wp_linux_drm_syncobj_surface_v1#61: error 5: No Release point provided. I have searched around for people with similar problems; although there are some others that are having some problems with Wayland and Firefox, this particular problem does not seem to be documented anywhere.

Here is a snippet from the crash report that may be useful: GraphicsCriticalError: [1][GFX1-]: Wayland protocol error: wp_linux_drm_syncobj_surface_v1#61: error 5: No Release point provided AdapterDriverVendor: nvidia/unknown AdapterDriverVersion: 555.58.2.0 ContentSandboxLevel: 4 IsWayland: 1

This happened on all Firefox versions I could try: official pacman release, flatpak, developer version, the 129 beta.

Has anybody else run into this or got ideas how to fix? Thanks in advance for your help!

We have used draft js editor in our project, there we replace the <div>&shy;</div> instead of <p><br></p>. Here the value is replaced but the &shy; is converted to \uad. This \uad is not rendering properly in Firefox. I saw this \uad in inspect edit. Team, Can you please help on this issue?

Please suggest some other solution for this issue.

Moin! I have been having a problem with downloading things from the Internet with the Firefox browser for some time now. It fails every time. I have reinstalled the browser, I have started it in safe mode. In other browsers the download works as usual, but not in Firefox. I have also reset my network settings, both on the computer and on the router, nothing seems to help. DNS does not work either.

Kind regards, Kevin

Setup: Laptop with integrated Intel UHD 630, dedicated Nvidia RTX 2060 External Monitor connected via USB-C -> rendered through Nvidia card

Issue: Yesterday i disabled my laptop display in the windows settings as i only need my monitor. This resulted in laggish scrolling behaviour in Firefox. Not always but mostly a delay of ~100-300ms. Scrolling up/down fast doesn't really scroll, it just jumps with said delay. It happens on touchpad or mouse (mx master s3). If i enable the main display (extended) everything is fine.

Checked so far:

• All input-related add-ons, apps (Logi Options+, xmouse button control, ...) are disabled or off
• A reset or reinstall of Firefox doesn't help
• Drivers are up to date
• Changing the graphics performance preference (accelerated, energy saving) in the windows settings doesn't effect the behaviour
• Smooth Scrolling is off

Any idea what's the matter?