Firefox Community Forum

Have been using Firefox for many years with no issues , very happy. Recently i've just starting having trouble playing video on youtube and audio from some sources. wondering if there is a possible problem with the most recent update to vers. 128 as the timeframe seems to jive. when starting a youtube vid. i get a message saying if video doesn't play try restarting your computer. at first this seemed to work but has been getting progressively worse to where multiple restarts do not work. If i switch to a different browser , no problem , everything plays fine , however i do not want to switch permanently to a different browser. Prefer to continue with FireFox

I can't log into kp.org The login page comes up and I can auto fill the user and password, but it will not connect to the site.

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

My firefox webbrowser used to update almost every time a signed in. It has not let me know it has updated lately. The last few days we are getting constant popups whenever we go online in Mozilla Firefox. Each of them has your logo & gives increasing warnings about a virus asking me to click on a link - We can either x out or click ignore, but have to do it 5 or 6 times.. over & over. I cannot snip it or print screen it as it disappears or just tries to copy the blank background.

I do NOT want to click on these links as it may well download a virus rather than remove it. What do I do? If updating Firefox will help, how do I do it?

Every website has safesearch or the website itself is blocked. It seems to be acting like its got parental controls on. I am the owner of this house, no apartment or work or public internet connection here its my own private internet. My other browsers aren't giving this problem so its a firefox exclusive issue.

Hello, I have Firefox 128 installed on Window10 Pro v. 22H2 fully up to date. I have LastPass: Free Password Manager extension in my Firefox.

Up until 2 days ago I had an icon on my toolbar for the LastPass extension that I could click after opening Firefox to login to LP. It has worked fine for years. It was that way when I shut down my computer that night. The next morning when I opened FF, that icon was gone. LP still shows in my Add-ons manager as Enabled. To the best of my knowledge, nothing on my comp updated in that time period.

I tried clicking the 'Extensions' button in the FF toolbar, but all it did was to open the "Recommendations" tab of my Add-ons manager. Previously, clicking the 'Extensions' button in my toolbar would show a menu of extensions including LP. I would get an option to show an LP icon in my toolbar. That worked as recently as a few weeks ago when I wiped my hard drive and did a fresh install of Windows.

I tried removing and reinstalling the exension. It made no change. Next I fully removed Firefox with the Remove Programs option in the Windows control panel, then removed all traces of FF in my Windows user profile. Then rebooted. Then DL'ed Firefox fresh from the FF site and re-installed it. Twice. No icon shows up, and the 'Extensions' button continues to do nothing but send me to the 'Recommendations' tab of the add-ons manager.

I had a few other extensions installed as well as LP at the time this problem arose. But when I re-installed Firefox, I only installed LP and tried to get its icon showing before installing any other extensions, just to be sure there was no conflict.

Can you offer any suggestions to help?

Thank you.

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!

I took no action to refresh or change my Firefox settings before saved passwords disappeared. Bookmarks and history are intact. I checked the data in profiles and the only json file listed is within profiles:default release. Within this, root directory shows logins.json1.corrupt five times for 18th July. There is a logins.backup file added on 19th July. Can I use this to restore my passwords?

My browser keeps crashing like the system would have a defective RAM module witch has just been changed with a new one. I have created a new browser session and cleaned cache and cookies. The crash catch you randomly and then get fixated on a web page.... if i open amazon it crashes, then if i restart the browser it crashes again...like it would do when filling a defective RAM and finding a broken byte. I tested it for 24 hours from a live usb of memtest86+ and i got no error.

My system it's Manjaro Linux Kernel 6.6.40-1-MANJARO My crashes are: bp-78e48a16-1536-4efc-a7a3-a03590240719 bp-706bb811-60e0-4e9a-8cab-d42400240719 bp-535604af-d38a-4d4b-a9de-07f250240718 bp-6592ddc7-b465-43e3-bd42-53cf80240718 bp-79765cde-22a0-42f4-9add-fbf5b0240718 bp-93efa616-c694-4b39-baec-df0dd0240718 bp-6f518461-c039-4fa8-874b-2d15d0240718 bp-5dfae8cc-4a38-4c06-97d7-8a94a0240718 bp-991b53c6-6df4-4b1d-814b-dbf480240718 bp-cb084663-9f4c-4c79-9ef5-74c6a0240718 bp-4f6385b6-927c-4d70-9851-45ffd0240718

when i start profile manager the terminal tells me this: firefox --ProfileManager ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ExceptionHandler::GenerateDump attempting to generate:/home/fra/.mozilla/firefox/0fkfr894.fra/minidumps/061a3b0e-d741-f873-1d16-e349004db741.dmp ExceptionHandler::GenerateDump cloned child 106383 ExceptionHandler::WaitForContinueSignal waiting for continue signal... ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::GenerateDump minidump generation succeeded Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

If i go in the minidumps folder i find it empty...

Can we verify it's not a problem of Firefox? At the moment Windows doesn't crash, it crashes only Firefox

THIS is the latest error log from YOUR app Log Name: Application Source: Application Error Date: 7/19/2024 3:12:06 PM Event ID: 1000 Task Category: Application Crashing Events Level: Error Keywords: User: X\vernf Computer: X Description: Faulting application name: firefox.exe, version: 128.0.0.2295, time stamp: 0x6686b62a Faulting module name: xul.dll, version: 128.0.0.2295, time stamp: 0x6686b68b Exception code: 0xc0000409 Fault offset: 0x000000000266982d Faulting process id: 0x0x105C Faulting application start time: 0x0x1DADA28690F6D67 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\Mozilla Firefox\xul.dll Report Id: ef22ede9-e0c9-4f1b-a1bd-3a610d046e01 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
   <EventID>1000</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>100</Task>
   <Opcode>0</Opcode>
   <Keywords>0x8000000000000000</Keywords>
   <TimeCreated SystemTime="2024-07-19T22:12:06.5585951Z" />
   <EventRecordID>66459</EventRecordID>
   <Correlation />
   <Execution ProcessID="12268" ThreadID="23600" />
   <Channel>Application</Channel>
   <Computer>X</Computer>
   <Security UserID="S-1-5-21-1031570895-3094223114-2762588158-1001" />
 </System>
 <EventData>
   <Data Name="AppName">firefox.exe</Data>
   <Data Name="AppVersion">128.0.0.2295</Data>
   <Data Name="AppTimeStamp">6686b62a</Data>
   <Data Name="ModuleName">xul.dll</Data>
   <Data Name="ModuleVersion">128.0.0.2295</Data>
   <Data Name="ModuleTimeStamp">6686b68b</Data>
   <Data Name="ExceptionCode">c0000409</Data>
   <Data Name="FaultingOffset">000000000266982d</Data>
   <Data Name="ProcessId">0x105c</Data>
   <Data Name="ProcessCreationTime">0x1dada28690f6d67</Data>
   <Data Name="AppPath">C:\Program Files\Mozilla Firefox\firefox.exe</Data>
   <Data Name="ModulePath">C:\Program Files\Mozilla Firefox\xul.dll</Data>
   <Data Name="IntegratorReportId">ef22ede9-e0c9-4f1b-a1bd-3a610d046e01</Data>
   <Data Name="PackageFullName">
   </Data>
   <Data Name="PackageRelativeAppId">
   </Data>
 </EventData>

</Event>

WHAT THE FUCK IS GOING ON THIS HAS BEEN HAPPENING FOR MONTHS NOW .... FIX YOUR SHIT OR LOOSE ANOTHER CUSTOMER. NONE OF YOUR OTHER "FIXES" WORKED.

HI,

Half the time when I go to a website like Google Flights or something to do with Google it just automatically brings me to my employer's website like to sign in and use the Google tools there. I don't even work for them anymore and I don't know how to get rid of it automatically wanting me to go there. It won't even let me use Google Flights because it says it not supported by my employer. Thanks.

Hello,

I have the Problem if I start Firefox or open a new Firefox Window. The Chroniks are open at the left side. How can I change it that the Chroniks are not open if I start Firefox or open a new Firefox Window?

Recently, I am being blocked from watching You Tube videos. There's a message saying that I have an ad-blocker. The message flashes on the screen and disappears almost immediately, so I am unable to read the details of the message. Then I went to another website and I received a similar message. This time, the message stayed on the screen, and I was able to read it all. It said that I have to go to my "extension bar" and disable the ad blocker. What is an extension bar, and does this have something to do with Mozilla Firefox? Firefox recently had an update, so I am wondering if they are related.