Firefox Support Forum

A new version of Firefox was installed yesterday and now my Adblocker Ultimate is blocking content on some sites. For example, I can no longer see my local digital newspaper and photos on the Eddie Bauer website no longer load. If I turn adblocker off, the website loads correctly. These sites, and others, have worked fine for years. How can I fix this without turning adblocker off?

So, today i installed the latest update to firefox (at least that's when i was notified). I installed it. Then for some reason i got notified it's not the latest version and installed another through about -> help. I usually keep it up to date so not sure why 2 installs in same day. In any case, i am now on 116.0.1 64 bit. And that completely broke my browsing and firefox.

Some of the issues im experiencing. 1. Google search is not "working". I type something into the search bar, and when i press "enter" on the keyboard, it just moves to next line and i can type again. This however was not happening before. It works normally on chrome/edge and only started happening on this release. 2. Almost anything "interactive" is broken, or not functioning. For example, my chess.com settings cant be loaded no more. Loads it fine in other browsers. 3. Youtube is not functioning properly. Sometimes it loads, sometime it doesn't 4. Some pages aren't rendering properly.

It's as if javascript or some other thing is not loading anymore. I tried moving back to older versions, however, that did not fix anything. Everything was fine untill i upgraded today.

Many websites aren't working or aren't showing any data. Like Spotify. It looks like its open, but no data appears.

I've updated the latest version. Chrome works. But Firefox doesn't. Help!

Hi, with reference to the above subject, the Tumblr, outlook and other sites do not display photos/ text, operate properly etc. All these applications work fine on other devices, Apple ios. The firefox has been restarted several times and also pc as well. No new installation or any other major change has been done. Thanks

On Thursday the pages I have used every day for years worked fine. Today pages like Ancestry.com, familysearch.org, facebook, twitter. None are loading. Was there an update that happened since Thursday? How can I go back to the previous version that worked perfectly? I did check and my system says I'm using the most current version Win10 computer (2 years old if it matters).

Just FYI, these two add-ons now cause problems when loading some web pages. Just started this AM (8/5/2023):

AdBlocker Ultimate by AdVoid version 3.7.28 Disable Autoplay by Ed Gar version 1.2

Thanks, KW

I have System Mechanic Ultimate Defense from iolo on my windows pc. When I updated firefox the password manager, called ByPass, was no longer on firefox and I could not put it back on. When I tried to launch it from System Mechanic I got a message that said - 404- page you are looking for could not be found.

On the new tab page, there is an option to dismiss links to frequent site, which will make them no longer show up on the new tab page. However, I cannot find any option to reverse this. How do I restore which pages show up on the new tab page to default, before I dismissed any?

After the newest update Firefox fails to upload some pages. I reset the internet and wifi but that didn't fix the problem so I try Edge and it worked fine....

For example Facebook load fine but if I try changing the cover photo the menus (pull down panel) never appears. Earthlink home page never uploads. etc.

While I switched to MS Edge all the pages mentioned above worked fine.... so it is not the Wifi or the internet connection

As of this morning, Sat 8-5-23, Outlook mail loads, I see a list of new mail in my inbox, but I'm unable to read any mail, or see any of my drafts. It loads, and works on Bing, and amazingly works ok in Firefox Private Browsing. Win 11 FF 116.0.1

Basically when watching a stream on Twitch.tv that is being broadcasted in fps above 60, meaning that the encoder uses 120 fps there are tons of skipped frames. It basically never stops skipping the frames. Even after reaching ridiculous numbers like 10000 skipped frames it just never stops. After enabling the following use flags "layers.d3d11.force-warp: true" and "gfx.swap-interval.egl: true" the problem subsides, skipped almost completly disappear. I think if I turn off hardware acceleration it prevents the frames from skipping too.

By the way I will attach my hardware info down below: OS: Windows 11 22H2 CPU: 13900k GPU: 3060 TI

I'm not sure if this behaviour is expected or normal but it's kind of weird. Maybe it's a problem with my hardware and not a software problem. I'm hoping it's not a faulty gpu or something. Would be nice if somebody could reassure if this is a problem with my gpu or not.

Flags tested: "gfx.swap-interval.egl" "layersd3d11.force-warp" and turning hardware accel on / off "layers.acceleration.force-enabled" also "layers.prefer-opengl".

Any testers apperciated! Best regards, Syntractrix.

This is a many years old account/install with Netscape/Firefox, now 116.0.1, 64-bit Windows.

When offered a box for email step 1 login -- this site, for example -- FF auto fill offers my correct address first, but then there are two offered below that in the auto fill offers that are not mine.

How can I access where those are stored and remove those erroneous or mal email addresses?

Searching here infers the Profile; yes, my first guess, but my Profile is 725 MB ... so any hints available?

This last Firefox update had totally screwed up everyone's browser. Especially maps. Half of my maps, especially on Find A Grave no longer work. I dont know what you guys did, but you need to fix it fast!

outlook.com, Facebook, and Starfleet Commander are not loading properly. It started with Starfleet Commander, and a clearing of cache and cookies routinely would temporarily clear it up. Now, I am having problems with both outlook.com and Facebook as well, and since the most recent Firefox update. outlook.com is opening but I cannot access the emails in my inbox and Facebook is unable to share posts. Also, in outlook.com, https links in emails from trusted senders are somehow being converted to http and then Firefox of course warns me not to go there. Of note, I downloaded Chrome temporarily for a backup and am not having these problems with Chrome, but of course, Google Chrome is nosy and ad-laden.

I cannot click on the links in the search engines any longer. I did the Firefox refresh option. Now I dont have the extensions I had. I can't figure out how to install them without paying again, My ad blockers in particular. I went ahead and paid and now they do not show up in the extensions. I could not go to Twitter, the message said I was not connected to the internet. I am not sure what happened. I could not go to my email. I tried the troubleshoot mode and I could not figure out what to do next. I am using an apple iMac running Ventura 13.4.1. Any help would be appreciated.

When I pick on bookmarks at the top left and it drops down there is recent tags and recently bookmarked, this is on laptop 1 with windows 10. When I am on my newest laptop windows 11, I do not see the recent tags and recently bookmarked. Is this something under settings?

I've notice since last night that in certain instances left clicking on something results in no response. There are a couple of cases where this is happening. In Google image results if I click on an image, that image should open up in a popup in the upper right corner. However, now when I click on the image, nothing happens. The other instance is when I do a Google search on a certain subject, at the top of the results is "people also ask." Next to the results in a drop down arrow to expand the results. However, clicking on the arrow also results in no response. I am having no problems at all using Microsoft Edge. I did restart FF in troubleshoot mode and the issues went away. So, apparently there is something wrong with FF in normal mode. Using FF version 11.6.01 64-bit with Window 10. Also, I have not installed any add-ons in a long time. On other thing. It seems some pages are not rendering properly. For example I tried using DuckDuckgo to see if the above problem was specific to Google search. However, when I typed the DDG address into the address bar, the page comes up blank. Thanks in advance for any help.