Thunderbird Community Forum

For some silly reason when I changed my email password Thunderbird cannot connect to server either setup password or user incorrect. I am so sad because I love Thunderbird. I have tried everything I can think of. I chatted with Optimum and they said I needed to contact you. When I try to ping my server it just times out. My servers are pop.suddenlink.net and smtp.suddenlink.net. what could be wrong?

I really hope this is not intended because your software just updated itself to this new version, without even checking with me first. So if it did this on purpose, without checking if I wanted this first, that is pretty messed up.

See the attached screenshot. The light theme shot is from your main download page that shows how my cards are supposed to look, and how they USED to look before this update.

The dark screenshot on the right is now my message cards look now. They are OBNOXIOUSLY HUGE FOR NO REASON. They take up way to much sense and are physically causing me PAIN to have to visually parse.

I cannot stress enough, how much this change is affecting me. I am IRATE over this.

Please. For the love of GOD. Tell me there is a way to either fix this, or easily revert to my previous version. I am not on-board with this change at all and I will 100% go postal if I have to be stuck with this shit. I checked every nook and cranny and cannot find a way to adjust this, and from what I can tell, downgrading is neigh impossible.

I have switched to a new internet provider and have set up new Thunderbird POP accounts with the new provider. I have not yet canceled the old internet provider; both are currently active. The attached screen shot shows four accounts. The first two are for the older provider and the second two are for the new provider. All four accounts are POP.

Q1: Are the local folders that you see associated only with the old provider?

Q2: If I delete the old accounts, will all the emails disappear from the local folders?

Q3: If yes, how do I create a new set of local folders associated with the new accounts? I don't see an option to recreate "Local Folders."

Thanks for your help!

I accidentally deleted an email account through Tools- Account Settings - Account Actions - Remove Account.

Is it possible to restore this account and its associated sub-folders.

I have installed Thunderbird on a separate PC and restored my latest backup, which unfortunately is 4 months old, meaning that I am missing 4 months worth of emails.

Might it be possible to link to files/folders containing my messages prior to the removal, perhaps by recreating the email account or might there be some other method in which I could achieve this.

Any thoughts you might have would be VERY welcome.

Kind regards - Deirdre

PS. We are using Thunderbird Version 128.0.1esr Build: 20240717233102

Dear Thunderbird Support Team,

I hope this message finds you well. I am writing to seek assistance with an issue I am encountering in Thunderbird. Specifically, I am not receiving invitation links sent to my email address from Groove. Despite checking my spam/junk folder and ensuring that my email address is correct, the invitation does not appear in my inbox.

Could you please help me understand why this might be happening and provide any suggestions to resolve this issue?

Thank you for your support.

Best regards, Francesca

I have check my server details and all are correct, the same with the recipient email address. I have contacted my host and they have got me to try webmail which is all working fine. Does anyone know how I can fix this?

The email program my ISP uses is Zimbra.

I want to copy the various email folders with its email messages that were set up previously to Thunderbird.

How do I do this? The ISP advises they are not familiar with Thunderbird and cannot help.

Good morning, On 20/07 I noticed that Thunderbird duplicated all the defects. The option to remove duplicates does not work - no duplicates found. How can I fix this?

By "full feature" I mean the SEARCH that presents a dialog allow one to specify the fields to be searched, sucn as Subject, From To, cc, bcc. It allows for multiple conditions to be specified and whether ALL have to match or only ONE of them. I've used it many times, but I've forgotten how to open it.

Thanks for your help, SweetTasha

Cox, bless their actions, decided to eliminate email service. They arranged to have all cox.net emails serviced by Yahoo. I prefer getting my email from Thunderbird. When cox no longer serviced my emails, Thunderbird stopped filling my inbox, i.e., After the tranfer to Yahoo, there were no further emails coming into my Thunderbird email listings. How can this be resolved?

My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I don't remember ever having to create one. Please help.

I get this strange message when I try to send an email that says ongoing server - smtp. authentication method in account settings, outgoing server SMPT.

I have Outlook in two other computers and Outlook works fine? Thank you, Jim

Hello,

My name is Jasper. I've downloaded Thunderbird and linked my gmail account to it and I'm at the point where I'm ready to delete emails from my gmail account. However, I weary that I've done something wrong, not followed the instructions properly and when I proceed with deleting my emails I may lose them permanently. Is there some way someone can review my account and check that everything is in order?

Regards, Jasper

Hello, I have recieve a message from Microsoft requesting a change in authentication method to access the Thunderbird e-mail box. I can makert the change for the Server settings from "normal password" to "OAuth2". Howver when I try to do the same change for the Outgoing server, there is no "OAuth2" in the list. So, for the moment, I keep the "normal password". Could you help . Additional information : the outlook name that I use is "Outlook.com(Microsfort) - stmp-mail.outlook.com (Défaut)". Regards Michel

Windows 10. Thunderbird 115.8.0 While trying to figure out why my taskbar badge says I have 99+ unread emails (for the record, I only have 7), I hovered over the tray icon, and it says I have over 4 billion (with a B!) unread emails. That's not even possible with the email address I'm using it for. Why would this be like this, and how do I get it to be accurate?

Hi

Since Outlook have stopped us from using a number of email addresses I am looking to move elsewhere. I have always used live.com and not the app version of outlook. I have been using it for maybe 10 years or something so have a huge amount of email history. I send and receive emails from a number of business and personal accounts and like to manage everything in one place. If I move over to TB am I able to import everything over from live.com and start here with all my folders and emails the way they were before?

Thanks so much

When I open a message in my TB 115 Inbox, and wish to zoom in or out on the message using the keyboard commands for Zoom (Command+Plus, Command-Minus, Command-0), nothing happens.

I am running TB 115.3.1. My OS is Mac OS Monterey, 12.7.3

I have restarted TB 115 in Troubleshoot Mode, and the shortcuts still do not work. I have manually disabled all add-ons, and this has made no difference, either.

The only thing that works for zooming in or out on an email is to first use the drop-down menu for View -> Zoom. Then the Zoom keyboard shortcuts do work for that specific email. With each different email, the keyboard shortcuts for Zoom do not work, unless I first use the drop-down menu commands.

How do I get the keyboard shortcuts for Zoom to work without having to first use the drop-down menu?

Thanks,

- Alan