Thunderbird Community Forum

Hi all,

I see lots of posts about emails disappearing but none exactly fit my situation.

I find messages disappearing especially when I move them to another folder. My config is TB115.10.1 Been using TB for countless years as an excellent app. After update 115 it has turned into a real mess for me. Always been POP accounts. Gmail is the server. All mail left on the server unless I delete it. I create a new POP account every year to keep track of emails by year. Have lots of folders to place the inbox messages.

For about a week now, when I move a message to a folder. Say Paid" or "Cars", the message is no longer visible or selectable. I have read/unread/folder size turned on under my Inbox. So I know the missing messages are there in the folder but I cannot see them or select them. Some of the folders contents have completely disappeared. This a disaster for me. Has just started happening but was working fine before this TB update. Never happened before.

Another note. Just discovered that ALL the read messages have become invisible and unselectable even in the Inbox. Only the unread messages are visible. I will appreciate someone's kind help. Davol

saya coba memasukan email microsoft saya ke thunderbird, pertama saya memilih pilihan exchange/Office365 saat masuk, akan tetapi emailnya tidak terbaca, lalu saya coba memilih opsi lain yaitu dengan imap. email masuk dan email terkirim terbaca akan tetapi saya tidak dapat mengirim pesa.

mohon bantuannya.

My Thunderbird email account always asked for a password to contact host. This request for password has disappeared the last coupleof days .The email is working fine. A couple of weeks ago I had a request from mozilla thunderbird to agree to an update alowing change in the computer . I agreed. Could this resulted in loss of password request ? I would like what happened . Thank you for your help. Kind regards Katrina

Why are my personal folders NOT shown when select Move To then under Folders it only shows Trash ? A picture is worth a thousand words, so please see the image below:

I have a Thunderbird calendar as part of my Thunderbird email service on my laptop. It is not a Google calendar. I can see my Thunderbird email on my Android phone, but not my Thunderbird calendar.

When I go to the Calendar tab on my phone when in Thunderbird, it shows me a Google calendar, not my Thunderbird calendar.

What do I need to do to see my Thunderbird calendar on my phone?

Hi,

I'm a long-time user and big fan of T-Bird, but I've been having an issue lately that is driving me nuts.

When using T-Bird, the program frequently locks up for maybe 10-30 seconds, especially when deleting messages, transferring messages to folders, and when downloading new messages. This is super frustrating because it's hard to get much done when your critical software is frequently locking up the entire system.

This happens on all three of my PCs (two workstations and a laptop); two are Win 10, one is Win 11, and this problem is not happening with any other software. I've looked at the task manager when it happens and killed any processes that are taking more than a negligible amount of CPU, but that doesn't fix the problem.

It's hard to know exactly where T-Bird is getting hung up without the right profiling tools, but it seems to happen most frequently when accessing the network. At first I thought it might be a disk space issue, but it's still happening on all the machines even after optimizing the disks and deleting the recycle bin, temporary files, etc. to ensure there's plenty of free disk space.

The only thing I've tried that seems to help a little bit is turning off the quick filter.

I've tried asking support at my ISP (InMotion) if the delay might be caused by the mail server, but sadly they are a bunch of worthless idiots.

Any advice or feedback on how we might narrow down or fix this is much appreciated! :)

thanks in advance...

-B

I have a large Gmail inbox with about 260,000 messages collected over many years. After setting up the account as IMAP it took several days to download the full messages ("Syncing").

However, even after the syncing of all 260,000 has completed, I get a message in the Status bar that messages are downloading again; e.g Downloading message xx of 40,707 in Inbox...

After done, and a few hours later, it start gain, now Downloading message xx of 7,149 in Inbox... This keeps going on during the day with different remaining numbers in the inbox (increasing and increasing numbers).

I am not sure what triggers the download. Maybe when I look at another Inbox and then return to this Gmail inbox(?)

How can I troubleshoot this? Is there some way to find which messages are downloading? I am assuming that the same messages are downloading multiple times (I am receiving less that 50 messages/day).

I am using Betterbird 115.14.0-bb31 (64-bit) on Windows 7. When the messages are downloading the CPU goes very high and the program (and PC ) become unresponsive.

How to created new mailing list. The online instructions, last updated 2015, say : "Create a mailing list

   Open the Address Book.
   Select File > New > Mailing List.
   Enter a suitable name for the mailing list. 

but "mailing list" does not appear when i select file> new

I can click on View, layout then either Classic, Vertical, or Wide view and nothing changes on my Email inbox. When I installed the update on my desktop the view stayed as it was since I installed the program which I think it was or prior to 115. Thunderbird has been updated to 128.1. When I installed 128.1 fresh install on my laptop it has a card style view and I can't change it no mater which view the check mark is on. Restarting Thunderbird after changing the check mark to different views had no affect. Maybe I am misunderstanding the terminologies.

Hi,Before the last update which changed a lot Now if I reply to a email & need to save it before sending it,I cannot where as before I could reply to a email & needd to save it before sending it,now I cannot WHY & HOW to thanks Darryl

Help! My main email address and another one no longer are listed when I open Thunderbird. I tried to reinstall my main email but was prompted that it already exists. I have not received any email since 7/23/2024. My main email is belaflom@belaflom.com.

My house was hit by a lightning strike and it blew out my computer. It looks like both the drives in that computer are readable. So I am wondering how I can get all my email back into thunderbird. It was a pop account. All email was saved to computer. I'm using windows 10. I tried to just copy the old file at Users/Mike/AppData/Roaming but that didn't work. It didn't bring back all of the folders. Please let me know if there's anyway to rebuild all the folders and emails. Thanks in advance for your help. Mike

hey, After the last 2 updates, my quick filtering (ctrl+shift+K) broke. It works very slowly, it freezes the entire program. Is there any way to fix this? I work on Windows 10, regularly updated

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked great until the morning of August 18. I cannot receive or send email. I have tried contacting Yahoo who will not help me unless I subscribe to their Premium Technology package. I would really like to talk with someone from Thunderbird but have not found any help. HELP I cannot receive or send email

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a different folder. I want them to go into the folder from which the email was sent but they are all going into the email tinakeeling@att.net.

I have changed it to reflect the correct folder but then a few days later and every time I restart Thunderbird the program changes the folders back to tinakeeling@att.net

I have even unchecked the box "place a copy in" and when Thunderbird is restarted it reverts back.

What can I do to fix this issue?

See attached picture of what I am talking about