Firefox Support Forum

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on the site, that we use reularly. The camera icon on the address bar appears red, and I noticed that in Windows security, it lists firefox access requests, but shows no way to grant these requests.

I am not tech minded so please if anyone could keep it simple, I would appreciate it.

Hi!

Every 10-15 days Firefox crashes on one of the machines.

The only error I have is the "No mapping between account names and security IDs was done" in the Event Viewer at the time of the crash.

Firefox and the system fully up to date. The system exhibits no other issues.

Windows 11 Pro, no domain, crashes happen on multiple accounts on that machine.

The user is not signed in at the time of the crash. They have been using the same add-ons for years, but just to rule it out, Troubleshooting mode was attempted to no avail.

AV has been completely removed temporarily to avoid any conflicts.

Hello, I cannot log in to Twitter/x.com with the Firefox browser. There is a constant loop when registering. Firefox browser does not connect Twitter/X.com.

Thanks for your Help.

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

So my firefox crashed, I had over 50 tabs with information I want to read later when I have time, so they usually pile up. I tried to restore when I got the error when starting up firefox. It said it was successful, but there were literally no tabs available.

Is there a way to access older syncs? Since I assume my now synced state is this empty hell.

br Andreas

I signed into the web browser and turned on Sync, and I did a new windows installation. When I re-downloaded firefox browser and signed in, I lost all my open tabs. Under connected services I can still see that my session from before I did the windows installation is still logged in, and I was wondering if there is any way I can retrieve my open tabs from that instance?

Thank you very much!

When trying to login to my AT&T account from fire fox the page continually refreshes and will not load. Microsoft edge will login fine. Anyone know the solution?

Hi,

am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to those sites. Such sites include teamfaderpro, Coursera, and bandcamp. All logins fail as the captcha is required to be passed prior to logging in, but the captcha never appears and so when I try to log in, nothing happens and I cannot login.

I have tried the above same sites on the Edge browser and have no such issue, the captcha shows and I can login.

Just FYI, the agent switcher setting change recommended by others previously is not suitable. When I tried that fix I was unable to access a considerable percentage of the internet due to some cloudflare issue, so the agent switcher setting is not an option. So far, I have tried all recommended settings to fix this issue and nothing has worked.

I am surprised no one else is having this issue.

Any help is appreciated, or at least inform google/mozilla about this issue as it has been ongoing (on and off) for me for many months. And yes, this problem is persistent for me at the moment, it remains despite rebooting windows, despite clearing cookies and cache (which I have set to automatically delete when exiting firefox).

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast.

Things to know:

• I am posting here because I can't determine whether browsers may have settings unique to them that I need to change. This also happens in Chrome, but not Edge.
• I was recently forced to upgrade to Windows 11 - I can't say this issue happened exactly at that time, but fairly recently after the upgrade. I am running Windows 11 Pro.
• This does NOT happen when playing in a private browser window, either Firefox or Chrome.
• Having the Mozilla VPN on or off has no effect.
• I am sure the playback speed is set to normal. I have tried changing the playback speed to anything but normal and then back to normal and the current video runs correctly UNTIL I play the next video.
• This does not happen with Vimeo.
• It does not happen in FF for Android.

Any questions, thoughts, or advice would be appreciated.

About once per week, I'll be using Firefox and it will stop working. I'll close it and open it again and it gives me an error message "The application "Firefox" can't be opened."

If I download Firefox and reinstall it, everything will work fine for another week and then it will do it again. I'm not doing the same thing when it breaks. It does it on both my Mac Mini (macOS 14.5) and my Mac laptop (macOS 12.7.5).

It just started happening in May on both. Nothing has changed on both that I can think of.

Hello, I use Duck Duck Go as a default search engine, with Google and others as alternatives. Since I switched my compter, Firefox resets the default engine back to ebay, which cannot be deleted in the list and also shows up in the address bar. Could you please tell me how to get rid of it? Thank you very much!

Hi I am currently unable to retrieve bookmarks and website passwords stored in your browser so please help me to retrieve them.

I request you to restore the password and bookmark from my browser last week

by Manivannan Tamilnadu

contact number [removed from public support forum]

Hi, Archived thread on this from 2023 has no answers. Why is this browser so slow now and why is it glitching with resizing my windows? Beyond a total reinstall - how completely inconvenient - I would like an EASY FIX.

NOTE TO MOZILLA - WHY DON'T YOU HAVE A SOLUTION FOR THIS, NO REASON TO GO TO COMMUNITY 'IN CASE' SOMEONE HAS THE SAME PROBLEM!!!

GET MORE REAL SUPPORT PEOPLE INSTEAD OF MAKING YOUR CUSTOMERS DO THE WORK!!

TAKES FOREVER FOR AN ANSWER, IF I EVEN GET ONE AND IN THE MEAN TIME I AM STUCK WITH PROBLEMS!!!!!

Copying text with the latest version of Firefox 127.0.1 (64-bit) does not catch all lines of a page and its text the marking of these lines are ignored the same page text works if using Chrome

Those marked grey (in attached file) are the only that are captured as all the rests are left out even if they was intended to be marked .

Any help would be appreciated!!!

For over a month now i have a problem with youtube. It loads videos very badly. I have good connection speed, but 0 network activity and 0 buffer health in Stats For Nerds on youtube and videos dont load. I can wait for 10-15 minutes (but sometimes they load almost instantly) before video load 40 sec buffer and after that buffer ends i can wait for another 10 minutes befor it load buffer again.

This problem persist only in my firefox on my computer. I tried deleting all the extensions, reinstalling firefox, "refresh firefox" future, changing useragent, reinstalling windows (it was the time anyways) but it doesnt solve the problem. I dont have this problem in other browsers (edge, librewolf, chrome) on my computer.

OS: win 11 x64 Firefox 127.0 x64

My laptop uses Window 11. On the web Bet365, I view live streams video by Picture in Picture mode of Firefox (hotkey: Ctrl+Shift+]) and see that the quality of video is very bad. I tested with Chrome and didn't see this issue. Is there any way to improve video quality of Firefox Picture in Picture mode?

Thanks!

Hello! I have the latest version of the Mozilla browser installed. The entire interface is installed in Russian. Mozila has a service for automatically translating website content into other languages. Unfortunately, the set of languages ​​does not include Russian, so that I could automatically translate information from sites, for example in Spanish, into Russian and read such information. In the settings I found a function to switch the language translation, but unfortunately there is no Russian language again. Please tell me how can I set up such a translation? Or is there no such service at all for the Russian language?