Firefox Community Forum

My email application is zmailcloud.com from Cloudiance. It has worked fine for me for years using Firefox. However, in the last week or so, when I open an email message, I cannot see anything but empty "From"and To" fields. Nothing is in the body of the message, either (see attached screenshot). But, if I open a reply or forward message, everything in the original message appears normal (see other screenshot). This problem does not occur using Micrsoft Edge, only Firefox. Anyone have any suggestions???

Been an issue for a while now. I try to start a YouTube video, and it spins and spins forever, maybe only loading the first 15 seconds before finally crashing the player. Twitch and other video service websites work perfectly fine. Tried a different browser, again worked perfectly fine. I erased all cookies, relogged in and tried, and it seemed to work for a little while, but then it eventually went right back to the way it was. Tried repeating the process, just deleting all YouTube cookies every time I wanted to watch something, and while it worked occasionally it was very inconsistent and obviously very annoying to have to do. Tried disabling ad and malware blockers, as well as all my other extensions, no dice. Needless to say, I'm stumped. Any clues..?

A couple of websites in Firefox just wont scroll down at all, hence I cannot access all the information or links. zooming out helps partially but not convenient. how can I fix this please? I already turned off and then back on the hardware acceleration option that was offered to someone as a solution. The same site works perfectly fine in Chrome.

Another issue, i tend to notice more frequently in comparison but still very rare is where the whole site is greyed out or no buttons or links work. Possibly because you must click on accept or some button/link that I am unable to see or access despite all efforts. so, you give up!

Please advise. thanks. Regards S

For about 2 weeks now my Firefox Desktop v. 128.0.3 (Mozilla-Flatpak - 1.0) freezes within 30 mins of use.

No good waiting, nothing responds except the exit button.

Clearly, there's a flaw in a recent update.

I'm on Ubuntu 22.04.4 LTS and my Firefox is from Flatpak.

While writing this I got a Flatpak update for Firefox and Firefox.Locale - whatever that is.

So I'll park my question till I close and reopen Firefox - hopefully with a release from the big freeze-up.

Hey I've reinstalled my PC i installed Firefox. Login to Firefox Sync. And now it's empty. no tabs, no passwords, everything is gone. I usually do this every time and it work. I am sync my Android phone with all my passwords and bookmarks

I have determined that the cause of these crashes is hardware acceleration being enabled, I can share more details if desired. It ran in troubleshoot mode then I added extensions one at a time, none of them crashed Firefox. upon turning on the hardware acceleration it crashes upon opening a PDF

Hi all, I'm running Gentoo linux on Apple M1 arm64 when after one random reboot firefox started segfaulting. Currently I've updated my system to be on the latest testing versions of packages and it's giving me the following backtrace:

[Parent 21529, Main Thread] WARNING: Last startup was detected as a crash.: file /var/tmp/portage/www-client/firefox-128.1.0/work/firefox-128.1.0/toolkit/components/startup/nsAppStartup.cpp:966 [21529] Assertion failure: IsExtensionSupported(EGLLibExtension::ANGLE_platform_angle_d3d), at /var/tmp/portage/www-client/firefox-128.1.0/work/firefox-128.1.0/gfx/gl/GLLibraryEGL.cpp:639 #01: ???[/usr/lib64/firefox/libxul.so +0x6c55d60] #02: ???[/usr/lib64/firefox/libxul.so +0x6c4fac4] #03: ???[/usr/lib64/firefox/libxul.so +0x6c4f3d4] #04: ???[/usr/lib64/firefox/libxul.so +0x6c51634] #05: ???[/usr/lib64/firefox/libxul.so +0x6c545a8] #06: ???[/usr/lib64/firefox/libxul.so +0x743a34c] #07: ???[/usr/lib64/firefox/libxul.so +0x742f8a8] #08: ???[/usr/lib64/firefox/libxul.so +0x742f07c] #09: ???[/usr/lib64/firefox/libxul.so +0x7426244] #10: ???[/usr/lib64/firefox/libxul.so +0x7447014] #11: ???[/usr/lib64/firefox/libxul.so +0x7446f88] #12: ???[/usr/lib64/firefox/libxul.so +0x7446f58] #13: ???[/usr/lib64/firefox/libxul.so +0x7446f2c] #14: ???[/usr/lib64/firefox/libxul.so +0x7446ed8] #15: ???[/usr/lib64/firefox/libxul.so +0x7446ea8] #16: ???[/usr/lib64/firefox/libxul.so +0x7446d64] #17: ???[/usr/lib64/firefox/libxul.so +0x7446d14] #18: ???[/usr/lib64/firefox/libxul.so +0x6333f88] #19: ???[/usr/lib64/firefox/libxul.so +0x569bb2c] #20: ???[/usr/lib64/firefox/libxul.so +0x56a38f4] #21: ???[/usr/lib64/firefox/libxul.so +0x6434a84] #22: ???[/usr/lib64/firefox/libxul.so +0x6359058] #23: ???[/usr/lib64/firefox/libxul.so +0x6358fcc] #24: ???[/usr/lib64/firefox/libxul.so +0x6358f80] #25: ???[/usr/lib64/firefox/libxul.so +0x56964b8] #26: ???[/usr/lib64/libnspr4.so +0x2aa7c] #27: ???[/usr/lib64/libc.so.6 +0x836d4] #28: ???[/usr/lib64/libc.so.6 +0xe538c] #29: ??? (???:???) Segmentation fault

Here is the Gentoo Forums post: https://forums.gentoo.org/viewtopic-t-1170250.html Keep note of my last comment there where I realized that I installed firefoxpwa that day and it was working until I reboot in the evening having completely forgotten about firefoxpwa.

My Environment: Host Machine - Intel Core i7-4771 @3.50GHz, 16GB RAM NVIDIA GeForce 210 Display Adapter, Intel Gigabit Network Connection (ISP connection is around 700MBps).

OS - Windows 7 Pro V.22H2 Browser = Firefox ver.128.0.3 64bit.

Virtual Machine (VM) - Oracle Virtual Box Ver. 7.0.20 r163906, RAM = 4GB, Network = Bridged Adapter.

OS = Windows 7 Pro V. 22H2 Browser = Firefox ver. 128.0.3 64bit.

The Problem (In my VM only because I never browse sites on my Host PC): Toronto Sun website "Sign In" Screen never loads. A quarter circle just goes round and round. The website in question is - https://torontosun.com/sign-in/ The website itself does load fine and I can browse the site and all articles. But I cannot log into the site because the "Sign in" screen never loads. Also, Firefox tabs crash very frequently on this whole website.

Firefox is the only browser that I have on both my Host and VM (I have deleted MS Edge since it cannot be uninstalled).

On my VM, I tried installing Google Chrome and it works fine. The Toronto Sun Sign In page loads fine and I can log in.

On my Host PC, Firefox actually works. I tried it to see if the "Sign In" screen appears and it does and I can log in. It is only on my VM that it does not load.

What has Changed:

The Oracle Virtual Box software was just updated from ver. VirtualBox-7.0.18-162988-Win to ver. VirtualBox-7.0.20-163906-Win.

What I have tried: I have already done the following: Cleared - "Everything" including History, cookies, Temporary Cached files and pages and Site Settings.

I do not have any add-ons or themes installed.

I have cleared all Windows and User Temp Folders and files. I have rebooted several times in the past couple of days.

I tried increasing the VM RAM from 4GB to 6GB - did not help.

I would appreciate a solution.

Thanks very much. Kenneth

Hello.

Ihad been using whatsapp when in FireFox for yest. However, in the last two weeks this applications has get stucked, The mensajes can't be sent just a circle spining. Even restarting my computer and firefox the problem solve.

I try whatsapp web on another browser and it works ok.

Best regards.

Mozilla tab keeps crashing (especially at YouTube) I was wondering if someone can help me find out why!

like tell me how to show the log or something to identify what is doing the crash.

Thank you in advance!

Hello,

please i have a problem with google sites (Google/Youtube/Gmail)

The problem is when i want to open these sites, the sites are loading for about 20seconds and nothing happens after multiple tries (or when the time passes by) the sites function normally, but this problem occurs every few minutes and it's nerve wracking...

I had this exact problem on my former PC and now it's occuring on my new PC so it has to be something wrong with Mozilla

please help me because i don't want to switch to another web browser after using Mozilla for many years

Thanks

Westpac keep telling me it is the fault of my browser. While I was trying safe mode, deleting the cookies and cache etc. I came across this bit of odd information -

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-08-08-01-10-24-eb9193.png

Westpac have been telling me for two months that it is Firefox's fault, but I don't see how, given that it has always worked before. Finding this data makes me think the problem is Westpac's fault but they just keep saying the same old thing - use another browser. Well I don't want to! I have visual difficulties and my Firefox is heavily customised to account for that.

What is actually happening is that when I enter my information on the log In Page: https://banking.westpac.com.au/wbc/banking/handler?TAM_OP=login&logout=false then click on the sign in button the screne goes white like it is going to log in and then the sign in page comes back up without the information I had entered.

Is there any thing you can do to help me?

Yours Sincerely, Ms Jacq Felis.

When I have the https://www.wavve.com/ site(VOD site of South Korea) open and I'm looking at a different tab, Firefox automatically redirects wavve.com to https://wavve.co/. It doesn't happen every time.

Firefox version 128.0.3 (newest but I've been having this trouble for more than 1 year) Adguard addon.

What should I fix?

This is a problem I used to experience a while ago, and then I wasn't experiencing it at all for a long time; however, it's just cropped up again.

I'll be browsing like usual, then I click a link, and that page won't load, just endlessly "waiting". Then I open some new tabs and try visiting other websites, but they also get stuck in the "forever loading" state.

It's not an internet problem because other programs on my computer are still connecting just fine, including to the same sites I'm trying to visit on Firefox.

An interesting wrinkle: other sites that I already had open tabs in when the problem starts will continue to be able to connect to other pages in that site and otherwise receive new data from that site, whether in the same tab or in a new tab. Specifically YouTube and Discord. I can continue receiving new Discord messages and watching new YouTube videos, while other sites fail to load. That is, unless I close all open tabs of those sites and then try to visit them; then they also stop working like everything else.

I'm not sure what the cause could be. In the instance that happened today, the link that initiated it was literally to the homepage of the same site I was already on. And nothing seems to resolve the problem except for exiting Firefox entirely and relaunching it.

When i log on firefox this morning i got a message about updates. i pressed the wrong button and firefox started with a new profile. Luckily my bookmarks were still there but the add-ons/extensions, etc were missing. i thought profiles were backed up. if so, where are the and how do i use them? if not, how can i restore firefox to the way it was yesterday?