Firefox Community Forum

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

Firefox continually refuses to open, and I have worked all the suggested solutions once again. I used it for a few hours this morning, switched briefly to Chrome. Went to go back into Firefox, and it wouldn't open again. Did all the work arounds....uninstall, reinstall, even system reset to the previous day. Still won't open. I am so disappointed at having it behave so unpredictably. I sometimes sense it is related to updates....almost afraid to reboot my computer sometimes because it will not open afterwards. My recent install attempt appears among the public users, which is not the case as mine is a private PC. The Mozilla Program itself, however loaded to the 86 bit program files. Not at all sure to proceed at this point.... getting forced over to Edge it feels like....

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox has recently stopped downloading any faster then 19 meg

what in firefox could be causing this its not happening in any other browser.

I've not been able to download anything on Firefox for about 3-4 weeks now. Every time I try to it immediately fails with no explanation given. The only type of download that works is "Save Image As..." Even trying to download a picture with a download button instead of right clicking nets an immediate fail. I feel like I've done everything to try and troubleshoot it myself, but nothing seems to be working.

I've restarted my computer, ran Firefox in troubleshoot mode, refreshed and reinstalled it, checked for viruses and malware, tried both nightly and ESR versions, tried running them as admin, logged out of my Firefox profile, cleared my cookies and cache, changed and reset the download folder, ran a repair for Visual C++, and reset my windows security settings. I'm honestly surprised nothing has worked.

The only thing that I know I haven't tried yet it refreshing my entire computer, but that's my very far last resort because I'm able to download files just fine on Microsoft Edge. Only the Firefox applications have given me any problems, so if I were to refresh my computer and have the problem still not be solved somehow I'd be deleting everything to get nowhere.

If anyone has any other ideas to try that be very much appreciated.

Dear all,

For some time now my Firefox browser is crashing while I use it. Then a loop starts where a window appear with buttons offering to Restart or Close Firefox but whichever I choose it takes several sets of open/crash to stabilize when in the end if offers to either open it again, or refresh Firefox. I don't wan to refresh because I have tens of tabs that I want to save. But I can't because OneTab, along with all other extensions, is being disabled after the restarts.

I have a crash ID of one of the latest occurrences of this phenomena: f6ef62ad-b072-46b8-8bc8-0d3ca0240708

Please advise!

Today I started getting repeated notifications, every 5 to 10 min or so, that my McAfee subscription has expired, my credit card has been rejected, and that my computer is infected. I do not use McAfee, either in Firefox or on my computer. I use the security suite that comes with Windows. I cannot stop these messages from appearing, and disabling notifications from McAfee in the messages does no good, the notifications just keep coming. HOW DO I MAKE THEM GO AWAY? They must be SPAM because I've never had a McAfee product on this machine, EVER. Thank you so much for the help, Dave Templeton

Firefox on Windows 10 desk top suddenly stopped working with error message

XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max version <=127.0

N.B. This is another machine - not this lap top

Please advise

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

My issues:

1) Every time I close Firefox I get the Mozilla Crash Reporter telling me that Firefox has crashed. Sometimes I even get the Mozilla Crash Reporter when I start Firefox. But Firefox is still there.

2) When I turnoff my Comodo Firewall, Firefox has no Internet connection.

I have done clean uninstalls/reinstalls over and over. I go thru and adjust settings. My other browsers work fine, including WaterFox, WaterFox Classic, and Vivaldi.

I tried turning off my security software to test. Specifically exiting Comodo Firewall seems to have caused Firefox to not have an Internet connection. All other browsers have Internet access except Firefox. And the Crash Reporter cannot "report" when the Firefox Internet connection does not work, though I did have it report many times when the connection DID work.

One other clue: In Task Manager I see that even though I have closed Firefox, there over 20 instances of it still running. When I try to open it again, I get the "Firefox already running" error message. When I try to kill these instances/processes many will not close.

This problem has been persistent for more than half a year since I built my new PC. I am on Windows 10 LTSC. Besides Comodo Firewall, Emsisoft Anti-Malware is my main anti-malware.

Please help! Thank you!

Every time I open Firefox after closing it, I get the message below. I can click the button to restore session and it works every time. With each update, I hope to never see this message again, but after installing a new version on Ubuntu today, I see the same familiar message. This is not linked to a computer, or an operating system because I've seen this on both Ubuntu and Mac. If Firefox could literally just click the button that would be awesome.

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

I am using Firefox 127 on Ubuntu.

When I press the Control key, I often lose focus in the window I am currently viewing. This is annoying as it prevents me from copy-pasting for example.

Sometimes the focus is back when I release Control, sometimes it is lost and I have to click again on the text field. It does not happen on all websites, for example support.mozilla.org works well, but it happens on duckduckgo or overleaf.

It does not seem to be the same as existing issues such as [the "show mouse when press Ctrl" of Ubuntu] (it is disabled) or an addon (the problem still happens in safe mode).

In case it is useful, when I press Control the tab bar background goes slightly darker, see attached images.

Thanks for your help :) Nicolas

For over a month now i have a problem with youtube. It loads videos very badly. I have good connection speed, but 0 network activity and 0 buffer health in Stats For Nerds on youtube and videos dont load. I can wait for 10-15 minutes (but sometimes they load almost instantly) before video load 40 sec buffer and after that buffer ends i can wait for another 10 minutes befor it load buffer again.

This problem persist only in my firefox on my computer. I tried deleting all the extensions, reinstalling firefox, "refresh firefox" future, changing useragent, reinstalling windows (it was the time anyways) but it doesnt solve the problem. I dont have this problem in other browsers (edge, librewolf, chrome) on my computer.

OS: win 11 x64 Firefox 127.0 x64

I installed Firefox years ago. This morning, when I click on the browser icon, I get this message: Error platform '127.0.2' is not compatible with minVersion>= 127.0.1 maxVersion<= 127.0.1

What is going on? The browser updates itself so I don't do anything. But now, it doesn't work. I use an alternate browser to send this message to you.

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

I am using Windows 11 and FF 127.02. I have read the lag issue with Youtube was suppose to be corrected with FF 127.02 but it is not. I have been using FF for many years now an love it. It is my understanding that it is the ad blockers causing the slow down. Do you have an estimated date when this will be resolved. I have tried every trick included running it in diagnostic mode or trouble shooting mode. Nothing seems to work. Not even a refresh.

Thanks

I've been having this reoccurring firefox bug every couple of months where randomly all audio from the application stops working is no longer available in the volume mixer of windows 11 (see example screenshot with twitch tab in background playing)

In the past, I was able to fix this issue by simply restarting the audisrv service and everything would work normally but now nothing I do seems to work. I've tried:

- Resetting - Uninstall/reinstall - Disabled all extensions - New profile

I do not have this issue on firefox dev or firefox nightly. If anyone has any ideas on how I could resolve or better diagnose this issue it would be much appreciated! TIA

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.

My pc auto updated today and now I am getting this message "ERROR: Platform version 127.0.02 is not compatible with min/max version 127.0.1" I CANNOT go back to older version as there is none, when using the tool from FireFox.