Firefox Support Forum

When I used to take screenshots, they would be automatically named with the date, time, and part of the text captured regardless of language. A few days ago and with no reason I can discern, it now saves any non-English screenshots with something like this "Screenshot 2024-06-23 a[...].png" instead of "Screenshot 2024-06-22 at 08-02-28 Politics Policy Polit[...].png" (usual for English text and what I used to get with all languages).

Which means I have to manually rename screenshots. Does anyone know how I can fix this because I am working on a project with lots of screenshots for topics from different languages?

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

I have been a long term Firefox user, but recently Firefox on Ubuntu seems to have more and more problems.

Here is the most recent one: I can't buy bus tickets on a largest provider in Lithuania (nothing happens after clicking "Pay").

https://autobusubilietai.lt/en

It worked in Chromium Browser.

Tried normal, private mode, safe mode and nothing worked.

I have Firefox 127.0.2 (64-bit) on Ubuntu 22.04. I have 0 extensions or addons installed.

Another one: I cannot select the country code from the drop down list when entering phone number in Ryanair, so basically I can't buy flight tickets from there. Chromium Browser didn't work as well, but Safari did.

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have no idea what that might be. Does anyone know if there is any way to recover the passwords please?

Hi,

I use fire fox as my default browser. It is still the default but now when I go to search the yahoo start page comes on. I cannot search with fire fox as this stupid yahoo home page over rides it. Please help!

Thanks Briony

abgardenrejuvenation@gmail.com

There’s right-click + “Forget about this site”, but that deletes the information for the entire second-level domain (say example.org).

When in the process of moving things from *.example.org to *.example.com peu à peu, then I need to be able to individually forget say chat.example.org because it’s already moved to chat.example.com but retain all information for other *.example.org hosts.

Dear friends,

I am using Firefox Browser 127.0.2 (64-bit) on a PC.

Sometimes it happens that an input field on a page in an IFRAME cannot be clicked. The buttons work, but you can't enter anything in the text field.

Only when I press in the address bar and then in the text field, now I can enter text in the text field.

Example page https://www.fantastic-food.ch Then click on the "Feedbacks" link.

Does anyone have an idea?

Kind regards Uwe

Translated with DeepL.com (free version)

I first mentioned this in r/Firefox, and was asked to re-post here.

My FF just updated to 127.0.1 even though I have "Check for updates but let you choose to install them" and told it to wait. This was on a Windows 11 box. Everything seemed fine, but then one of my tabs crashed. I selected the reload tab option, at which point it informed me it could not load the tab because a background update had happened and I was now required to restart Firefox.

I'm not certain what version of FF I was on, I believe it was either 126 or 126.0.1.

Now, to be completely fair, I cannot with 100% certainty say that I clicked on the update later option. That said, as I _did not want to update then_, and I have put off the update before, it seems unlikely I would have made the mistake, but I wasn't recording everything I did so I can't play it back and prove it. My initial reaction was to associate it with the tab crashing somehow, as everything was working as expected right up until that moment.

Thanks

hey all. i'm inquiring about how much longer it will be until the URL bottom left corner of firefox on youtube.com bug i reported here is fixed: https://github.com/webcompat/web-bugs/issues/135606 . asking here because i asked on the issue page (the link) and nobody responded :(. thanks so much!

I just got my PC back from the shop. It's the best LG Gram laptop they had with Windows 11, and it's 1-yr old. Much on it was corrupted and I'm having to reload many items, one being my Firefox. It wouldn't open up. I did the right-click on my mouse and hit the OPEN selection. Firefox still wouldn't open up. I reloaded Firefox hoping that it would correct whatever may be wrong. No, it still won't open up. I'm reaching you now via TOR. My TOR was also reinstalled, but it is able to open up. Can you think of what I may have done wrong? [I'm unable to check the option-email me when someone answers my thread {this email must be a thread}, but this will be fine.] Please note that I am so NOT tech-savvy, I don't even have any smart/mobile/cell phone. Just a plain old phone. (I should add I'm in my 70's, ill, and in a Nursing Home.) I looked through your troubleshooting sugggestions, but they are too fancy for me to understand. I'm not sure how this works, but I sure do hope you can offer some suggestions as to what I can try. Thanks so very much for your time and consideration of this matter. It's very much appreciated.

Hi! From some time now i have problem with GUI elements overlapping each other. It started with the window control buttons (that part, where you can close the window). Esthetics aside, it was not that big deal, so I just ignored it, but some time ago similar overlap appeared on address bar - so now I don't see what I'm writing. This is a big deal, now I can't really tell if I made a typo, I'm not able to correct it or I can't see if what I'm writing is mixed with original url, stuff like that.

I'm on Manjaro Linux and Firefox version is 127.0 (64 bits) I've tried to reinstall Firefox with different sources, like Flatpak for example, but the issues persists. Has anyone an idea how to fix this?

Unable to export Firefox bookmarks. When I go to 'Manage Bk Mks' it states 'no items' (See attached Print Screen) yet all my bookmarks show in the left hand pane.

After years, I changed my default browser to Firefox instead of Safari. However, in spite of my careful searching and attempts to solve my problem(s) with preferences and reading help FAQs, I am unable to resolve the main issues. I am unable to go to LinkedIn, either my own page or anything else in Firefox. It goes to the page and remains stuck trying to log in. I can copy the url address and paste it into my Safari browser bar and all proceeds as it should ad I get logged in, etc. There is also an issue with my NYT digital account. Sometimes Firefox acts normally, signing me in and allowing me to read articles and so forth. But often, capriciously I would say since it makes no sense at all it will arrive at the lage and for an instant I'll see the article, or video, and then the page will go blank. Reloading produces the same result and I am unable in Firefox to see the content. If I go to the content on Safari, all is fine. I am seriously considering returning to Safari as my default browser. What is going on here? Thank you.

Dear Support. My Mac audio settings are set to output to channel 11 - 12 of my multi-track audio interface. However, Firefox's audio output only shows up on channel 1 -2. Can you help?

Thanks :)

Hi, I can't open my gmail or youtube in Firefox. I run Norton Security and recently signed up to their 'clean up' software, I think this may have removed google cookies? I can access mt email by installing Chrome but I don't want it on my pc. Help!

Hello! A tech rebooted my computer and all files were saved, but this person failed to do a backup of my browsers. I don't think I was logged in to any session in Firefox, but my bookmarks and passwords were saved.

Is there any way I can recover that information? I already tried and there seems to be no other sessions than the current one saved.

Thanks!